Hyatt Regency Chicago

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Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
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Premium bedding, pillow-top beds, in-room safe, desk

Overview of Hyatt Regency Chicago

Hyatt Regency Chicago

4.0 star property
4-star hotel with 4 restaurants, near Chicago Riverwalk

8.6/10 Fabulous

2,734 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is €384
Price available on 09/09/2022
Map
151 East Wacker Dr, Chicago, IL, 60601
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • Breakfast available
  • Health club
  • Valet parking
  • Room service
  • 2 coffee shops/cafes
  • Business centre
  • Terrace
  • 24-hour front desk
  • Car hire on site
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Chicago Riverwalk - 1 min walk
  • Michigan Avenue - 6 min walk
  • Grant Park - 7 min walk
  • Chicago Theatre - 8 min walk
  • Millennium Park - 10 min walk
  • Art Institute of Chicago - 14 min walk
  • Lake Michigan - 14 min walk
  • Navy Pier - 17 min walk
  • Willis Tower - 25 min walk
  • Field Museum of Natural History - 34 min walk

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare International Airport (ORD) - 42 min drive
  • Chicago, IL (PWK-Chicago Executive) - 51 min drive
  • Millennium Station - 7 min walk
  • Chicago Van Buren Street Station - 17 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • State Station - 9 min walk
  • Randolph-Wabash Station - 9 min walk
  • Lake Station - 10 min walk

About this property

Hyatt Regency Chicago

Hyatt Regency Chicago offers a great location, putting you within a short 10-minute walk of Chicago Riverwalk and Michigan Avenue. Guests can visit the health club for a workout or grab a bite to eat at Stetsons Modern Steak, which serves dinner and is one of 4 restaurants. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and a terrace. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: State Station is 9 minutes and Randolph-Wabash Station is 9 minutes.

Languages

Bulgarian, Chinese (Mandarin), Czech, Dutch, English, French, German, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 2032 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property accepts only chip-and-PIN credit and debit cards for onsite payments.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (USD 79 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 160 ft (USD 65 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (228000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • Bulgarian
  • Chinese (Mandarin)
  • Czech
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukranian
  • Urdu
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • 48-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Mobile key entry

Special features

Dining

Stetsons Modern Steak – This steakhouse only serves dinner.
American Craft Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
BIG Bar – This bar only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Market Chicago – This café serves breakfast and light fare. Open 24 hours.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per stay

Optional extras

  • Breakfast costs between USD 15.00 and USD 24.50 for adults, and USD 10.00 and USD 15.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Parking

  • Covered valet parking costs USD 79 per night with in/out privileges
  • Parking is available nearby and costs USD 65 per day (160 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel accepts only chip and PIN credit cards for on-site payments.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Chicago Hotel
Hyatt Regency Chicago
Chicago Hyatt Regency
Hyatt Regency Chicago Hotel Chicago
Hyatt Chicago
Hyatt Regency Chicago Hotel
Hyatt Regency Chicago Chicago
Hyatt Regency Chicago Hotel Chicago

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Great Hotel
Overall it was a great hotel and stay! The staff was wonderful and so nice! Great experience would definitely stay again!
Kimberly, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay
Best location, walking distance to many attractions, nice clean big room, nice view.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fred, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The one big complaint is we had a Riverview room and did NOT have a view of the river at all! We complained and they said they would change. But when we tried to change they said they didn’t have any other rooms
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My Go To Chicago Hotel
Hyatt Regency has quickly becime my new go to Chicago hotel. Friendly, attentive stay and clean, comfortable rooms make my stay care free and enjoyable. Check in is always fast, even when busy, and the best part - the elevators always work.
Claudine, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hi price for no amenities.
The room amenities were lacking. No toiletries, mini bar, no water, no glasses, only one bedside table with lamp.
Alessandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A quick weekend
Overall a good experience. In the heart of the city with a decent river view. Staff was great and the room was clean and comfortable. The downside was I did find a couple of roaches in the room that I quickly dispatched. Also there was no mini bar or snacks. Not sure if this was a COVID thing or not. I would recommend.
Derik, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location right in the heart of shopping and accommodations was great
JOSE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An oldie but a goodie
Great location. Property is a bit dated but it was a nice room and a nice view.
Eric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Becky S, 2-night trip
Verified Hotels.com guest review