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citizenM Chicago Downtown

4.0 star property
Hotel with restaurant, near Michigan Avenue

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Photo gallery for citizenM Chicago Downtown

Terrace/patio
View from property
Property entrance
Room, 1 King Bed, City View | View from room
Terrace/patio
CitizenM Chicago Downtown offers the perfect blend of modern comfort and urban excitement near Michigan Avenue. Start your day with a delicious meal at CanteenM, then work out in the gym or explore Millennium Park on foot. With free in-room WiFi, a 24-hour business center, and helpful staff nearby guests can stay connected and focused.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
The current price is €117
includes taxes & fees
26 May - 27 May

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Parking available
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8.8 out of 10, Excellent, 4,182 reviews
The price is €147
includes taxes & fees
26 May - 27 May
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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare International Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 14 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 6 min walk

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

You'll be in a fantastic location at citizenM Chicago Downtown, only a five-minute walk from Michigan Avenue and Chicago Riverwalk. Guests can visit the fitness centre for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch and dinner. Also, Millennium Park and Chicago Theatre are within a short 10-minute walk. The comfortable beds and helpful staff get great marks from fellow travellers. The property is only a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 280 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness centre
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 152
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Closed-captioned TV
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

CanteenM - open 24/7 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.00 per person
  • Late checkout can be arranged for an extra charge of USD 69 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Does citizenM Chicago Downtown offer free cancellation for a full refund?

Yes, citizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Chicago Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Chicago Downtown?

Sorry, there's no on-site parking at citizenM Chicago Downtown.

What are the check-in and check-out times at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at citizenM Chicago Downtown?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (10-min walk) is nearby.

What is there to do at citizenM Chicago Downtown and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near citizenM Chicago Downtown?

Yes, CanteenM - open 24/7 offers international cuisine.

What's the area around citizenM Chicago Downtown like?

CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Millennium Park. Travellers say that the local area is very central perfect for sightseeing.

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citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Ambience
View
Bar
Breakfast
Parking
Shower

What guests liked

  • Breakfast was a highlight with a buffet of various options and unlimited coffee or tea. (42 reviews)
  • The property's gym is well-equipped and considered one of the best property gyms by many guests. (21 reviews)
  • The property offers a variety of dining options nearby and has a nice restaurant area with comfortable seating. (13 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing hotel, super solid for your next business or pleasure trip by highly recommend it
Quentin, 2-night trip

10/10 Exceptional

Clean and Great Location

Great location, close to the Loop and attractions
2-night trip

10/10 Exceptional

My stay was wonderful
Journey, 2-night trip

10/10 Exceptional

Great place to stay in downtown Chicago!

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.
Theodore, 2-night trip

8/10 Very good

Nice and clean hotel in downtown Chicago! Really great fitness area! Cool bar and friendly staff!
4-night trip

10/10 Exceptional

Perfect Chicago hotel.

My stay was great. Location is perfect. Area wax very clean. Felt safe walking around. Staff was super friendly. Enjoyed my visit.
Super close to the property.
John, 3-night trip

8/10 Very good

Good place to stay
Thunny, 1-night trip

10/10 Exceptional

Awesome stay!
Vanessa, 2-night trip

10/10 Exceptional

Love this hotel!!

It was a beautiful hotel for a beautiful weekend getaway with my love!
Tia, 2-night trip

10/10 Exceptional

We’ve stayed here multiple times for a reason. It’s a nice, affordable, comfortable, and modern place, even if you just need it for a place to sleep and shower. Rooms are quiet and cozy.
Alex, 1-night trip

10/10 Exceptional

loved the stay and very nice staff
Steven, 1-night trip

10/10 Exceptional

Great hotel
Daniel, 1-night trip

10/10 Exceptional

Great stay, easy and convenient.
PIERROT, 2-night trip

10/10 Exceptional

Excellent Hotel
Anubis, 2-night trip

10/10 Exceptional

Great place

Always a unique place to stay. Great and once you stayed at a citizenM, you kind of figure it out. We’ll stay again.
DAVID, 2-night trip

10/10 Exceptional

Amazing Experience

Loved our stay at CitizenM. Booking was simple. Checking in was fast through the app. The hotel itself was so fun. Loved the decor and vibes. The room was extremely clean. I loved using the tablet to control the room. The bed was so comfortable. I liked that we had access to the fitness area. Loved that we were walking distance to a lot. Definitely looking forward to staying here again.
Gloria, 2-night trip

10/10 Exceptional

Stay was amazing. Went for my fiancés 34th birthday.
Amir, 1-night trip

8/10 Very good

Small but great vibe

Great common areas. Very tiny rooms but if you don’t plan on being in the room much the rest of the place is worth it. Great breakfast options, limited food rest of day.
Sarah, 3-night trip

10/10 Exceptional

Such a beautiful hotel, very clean and very modern. Beds are alittle stuff but loved how everything was controlled by the ipad. Smaller rooms but more minimalist style
3-night trip

10/10 Exceptional

it was amazing. best hotel i’ve stayed in
addison, 4-night trip

10/10 Exceptional

Great stay

Always love Citizen M, the gym in this one is especially nice. Proximity to so many things made this my new favorite in Chicago.
Alexandra, 3-night trip

10/10 Exceptional

Thanks for the stay
Shai, 2-night trip

10/10 Exceptional

Best hotel stay ever!
Halley, 3-night trip

10/10 Exceptional

Will be back!

Felt like I was in a cute little studio in Tokyo. Super clean. Easy check in and check out.
Diana, 2-night trip

10/10 Exceptional

Room was nice and clean, check-in and check-out are contactless and easy.
Miyann, 2-night trip