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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
Riverfront hotel with indoor pool, near Jacques Cartier Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Lobby
Exterior
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen
Standard Room, 1 King Bed, Refrigerator, River View

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Parking available
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Vending machine

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is €114
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Down duvet
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Four Points By Sheraton Gatineau-Ottawa

Pet-friendly
Parking available
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1001)
The price is €119
includes taxes & fees
12 Jan - 13 Jan
Four Points By Sheraton Gatineau-Ottawa
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About the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3

What's nearby

  • Canadian Museum of History - 6 min walk
  • National Gallery of Canada - 17 min walk
  • Byward Market Square - 3 min drive
  • Parliament Hill - 4 min drive
  • Casino du Lac Leamy - 5 min drive

Getting around

  • Ottawa International Airport (YOW) - 24 min drive
  • Ottawa Station - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa Fallowfield Station - 27 min drive
  • Rideau Station - 24 min walk
  • Parliament Station - 28 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Rôtisserie St-Hubert - ‬5 min walk
  • ‪Elegant Chinese Food - Place du Centre - ‬13 min walk
  • ‪Café Vérité Inc - ‬6 min walk
  • ‪La P'tite Epicerie du Quartier - ‬5 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

At Best Western Plus Gatineau-Ottawa Downtown, you'll be a short five-minute drive from Byward Market Square and University of Ottawa. For a bit of exercise, you can visit the fitness centre, or go for a swim in the indoor pool. This eco-friendly hotel is also a short five-minute drive from Parliament Hill and Casino du Lac Leamy. The helpful staff and walkability get good marks from fellow travellers.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CAD 15.00 per day; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Marina nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (4155 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike cleaning
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1965
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Parking

  • Self-parking costs CAD 15.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 2023-11-30, 575492

Also known as

Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau-Ottawa
Best Western Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Hotel Gatineau
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

Is there a pool at Best Western Plus Gatineau-Ottawa Downtown?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Best Western Plus Gatineau-Ottawa Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Gatineau-Ottawa Downtown?
Yes. Self-parking costs CAD 15.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Best Western Plus Gatineau-Ottawa Downtown?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Best Western Plus Gatineau-Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (5-min drive) and Rideau Carleton Raceway (22-min drive) are both nearby.
What is there to do at Best Western Plus Gatineau-Ottawa Downtown and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowshoeing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
What's the area around Best Western Plus Gatineau-Ottawa Downtown like?
Best Western Plus Gatineau-Ottawa Downtown is located on the waterfront in Hull, a short 6-minute walk from Canadian Museum of History and 10 minutes' walk from Rideau Canal. Travellers say that the area is walkable and ideal for skiing.

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Keith, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Left thirsty
Requested drinking water, there was no cold water coming from the sink or tub faucet in the room. It was very warm and not drinkable. There was NO bottled water available for purchase and the associate at the service desk was less than hospitable when we called. I have stayed at many best western in my travels, this may be the last time and will be sure to tell everyone I know about the Gatineau location!
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pascal, 3-night trip
Verified Hotels.com guest review

6/10 Good

Mediocre
The elevator was ridiculously slow. It could take up 10 minutes before arriving. I took the 6 flights of stairs down twice and arrived before the elevator arrived down. The coffee machine was out of service twice in my 19 hour stay. The tv channel selection is mediocre and the remote does not work well. You have to be very close to the TV and often have to push more than once on the keys. Overall, ok, but unlikely to recommend or visit again.
Sarah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tammy, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Des choses à améliorer
Nous sommes restés 4 nuits et le 4ème soir la chambre n'avait pas été faite ! Très mal fréquenté, des disputes dans le couloir de 2h à 4h du matin, 2 nuits de suite. Points positifs beaucoup de places de stationnement et bel environnement le long de la rivière face à Ottawa
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Amazing Stay
Amazing stay with big room and panorama river view window. Safe underground parking.
Chi Keung, 1-night trip
Verified Hotels.com guest review

6/10 Good

Location ils perfect but lots of noise from hallway
Francis, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Julien, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mohammed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice rooms just no complimentary breakfast and no vending machines or snacks
James, 5-night trip
Verified Hotels.com guest review

6/10 Good

Good enough but wont come back.
Dated hotel. Extremely loud AC unit in the room so i had to turn it off (imaging a loud motorcycle engine starting out of the blue next to your ear), windows don't open for fresh air so it got very stuffy. Bed very soft... too soft. Swimming pool was ok but could be better but getting there is ridiculous, also operated 9am-9pm only, you get kicked out after (other hotels keep those open till at least 10pm). Overpriced breakfast. The only good thing about this hotel was service, price and view.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Dale, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chance to practise your French
Very good customer service from front desk. She was very patient with my limited French. I tried to speak French even though I knew English can be spoken. Staff is completely bilingual. Comfortable room with a nice view of the city of Gatineau
Dale, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, très tranquille et confortable. J'y retournerai
Marie-Claude, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

We were not impressed with this hotel at all. We spent 6 nights there, and the room was not cleaned until the 5th day. And that was only because we complained 3 days in a row. When they finally did clean it, they provided fresh towels but didn't take the dirty ones away. Breakfast was not included in the price, and the buffet that they did have was $17/person with very little food choice. I will say that the front desk staff was friendly, and they did refund me the amount of one night's stay for the inconvenience of not having the room cleaned, but I still can't recommend staying there. Also, the only restaurants that we could find in the area for breakfast, besides the hotel, was McDs and Tim Hortons. All others didn't open until 10 or later.
Lisa, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Janet, 1-night trip
Verified Expedia guest review

6/10 Good

Found a lot of women hair in my bathroom when I returned from walking in downtown Ottawa. I don’t know if the hair was inside the towels or some member of the staff came to my room. I was traveling alone and didn’t request room service for cleaning.
Luis, 2-night trip
Verified Expedia guest review

8/10 Very good

Miseon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Decent good value
James, 2-night business trip
Verified Expedia guest review

8/10 Very good

We had a lovely stay. The staff was very courteous. There was a bit of noise from other occupants the second night of our stay, but it settled by about 11:30 at night. We would happily stay there in the future.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

.
Corrina, 1-night family trip
Verified Expedia guest review

8/10 Very good

Pros: 2 blocks away from the Canadian Museum of History which is incredible, it's right on the river (there's a really nice park you can go for walks and whatever across the street), it's walkable to a few restaurants and transportation, and the staff was super friendly and helpful! Bonus: if you get a room on the right side, you have a fantastic view of the city and the river! Cons: talking about my room specifically, the tub's drain was not well (water was taking forever to get through it during shower, like almost clogged), the bathroom could definitely use some more attention as there was a bit of hair when we first got there (it looked like they only cleaned the mirror and the toilet, missing the floor and the tub), too many constructions in the area which can cause some issues if you like to wake up late.
Dann, 1-night family trip
Verified Expedia guest review

2/10 Poor

When I first got to my floor the entire floor smelled very strongly of cigarette smoke. When I entered my room the smell was very strong. The receptionist was kind enough to change my room (I changed rooms 2 additional times), but the new room I eventually stayed in also had the strong smell. I didn't want to continue to bother the receptionist and keep needing to go to the lobby to get new keys, so I stayed in that room. Unfortunately, my stay wasn't as pleasant or restful as I hoped for. The smell was so strong that I didn't sleep much, and today feeling very nauseas. I understand it's out of their control if people decide to break your rules and smoke in their rooms. However, it appears nothing was done about it. This disrupted my stay significantly, and undoubtedly the stay of other guests on that floor.
David, 1-night trip
Verified Expedia guest review

6/10 Good

Amanjot, 1-night trip
Verified Expedia guest review