Be Live Experience Orotava

4.0 star property
Puerto de la Cruz hotel with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Be Live Experience Orotava

Minibar, desk, free WiFi, wheelchair access
Front of property – evening/night
Outdoor pool, pool loungers
Lobby sitting area
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Conference centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Snack bar/deli
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is €117
includes taxes & fees
29 Jan - 30 January 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

Double Room, Sea View (3 Adults)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double Room (3 adults)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Double Room, Sea View (2 Adults)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double Room, Partial Sea View

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Room, Partial Sea View (3 adults)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Room, Partial Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Sea View (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Single Room, Partial Sea View

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 25 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Single Bed

Double Room, Sea View (Single Use)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

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About the area

Map
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Lago Martianez Swimming Pools - 7 min walk - 0.6 km
  • La Paz Lookout - 10 min walk - 0.9 km
  • Plaza del Charco - 11 min walk - 1.0 km
  • Taoro Park - 14 min walk - 1.2 km
  • Loro Park - 4 min drive - 2.4 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive
  • Tenerife (TFS-Tenerife South) - 59 min drive

Restaurants

  • ‪Bar el Camino - ‬2 min walk
  • ‪Zicatela - ‬4 min walk
  • ‪Apricot - ‬13 min walk
  • ‪Vinoteca Con Pasión - ‬5 min walk
  • ‪Cafeteria Mini Golf - ‬11 min walk

About this property

Be Live Experience Orotava

Be Live Experience Orotava is a great choice for a stay in Puerto de la Cruz. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Cascada Buffet, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights.

All-inclusive

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 236 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site garage
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference centre (6456 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Dining

La Cascada Buffet – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for EUR 3.00 per day

Children & extra beds

  • Rollaway beds are available for EUR 60 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Be Live Experience Orotava Hotel Puerto de la Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Orotava Palace Hotel
Be Live Orotava Hotel Puerto De La Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz

Frequently asked questions

Does Be Live Experience Orotava offer free cancellation for a full refund?
Yes, Be Live Experience Orotava does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Be Live Experience Orotava?
Yes, there's an outdoor pool.
Are pets allowed at Be Live Experience Orotava?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Be Live Experience Orotava?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Be Live Experience Orotava?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (7-min walk) is nearby.
What is there to do at Be Live Experience Orotava and nearby?
Be Live Experience Orotava has an outdoor pool and a fitness centre.
Are there restaurants at or near Be Live Experience Orotava?
Yes, La Cascada Buffet offers local cuisine.
Does Be Live Experience Orotava have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Be Live Experience Orotava like?
Be Live Experience Orotava is in the heart of Puerto de la Cruz, a short 1-minute walk from Martianez Shopping Centre and 3 minutes' walk from Playa Martianez.

Be Live Experience Orotava Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

Bad 3 star not 4 star
This is not a 4 star hotel, it's a poor 3 star. There is very little service, the decor is old and tired, the mattresses are hard. They charge extra for everything, such as using the safe in your room! You must give a deposit for the safe, towels etc. the shower was broken, the wifi didn't work, the safe needed to be fixed before it could be used, the toilet kept water running instead of filling the cistern.
Sean, 3-night trip
Verified Hotels.com guest review

2/10 Poor

rafael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Expedia guest review

6/10 Good

Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.
Ewan, 7-night romance trip
Verified Expedia guest review

6/10 Good

The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.
Christopher, 9-night romance trip
Verified Expedia guest review

4/10 Fair

Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.
ANAND, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, breakfast good. Rooms nice and with balcony.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

10-night trip
Verified Hotels.com guest review

4/10 Fair

The location was great, friendly staff, and the breakfast buffet had a great selection. The only negative I have was the wifi. My entire stay my connection was going in and out and when it was connected it was very slow (5.8 mpbs download and 0.9 mpbs upload). Very hard to work with unreliable internet which made my stay difficult.
5-night business trip
Verified Hotels.com guest review

2/10 Poor

The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.
2-night trip
Verified Expedia guest review

8/10 Very good

The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.
7-night romance trip
Verified Expedia guest review

2/10 Poor

This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!
11-night family trip
Verified Expedia guest review

10/10 Exceptional

Kirill, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top value for money 3 min from the beach surrounded by shopping and cafes larger rooms vast assortment at meals and across the street from a supermarket. What more could anyone need?
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

10/10 Exceptional

Absolutely outstanding value for money, very close to the beach, across the street from a shopping centre, pool area, larger rooms, and huge choices at meal times. Nothing else in this area comes with better value.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wonderful stay
Very good hotel, clean and quiet. Central, walking distance to everything. Very helpful and positive staff :) Good food. Have vegetarian choises, not much food for vegans.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great quality for the money
We stayed here for 2 nights in march and it was a very good choice . The hotel is located close to all the restaurants and shops and also close to the beach. The staff was good especially Sara who was very helpful and welcomingand gave us a room on the corner with a great view. The breakfast and dinner had a good variety of foods and drinks and were ok, but not great. We had to pay for a beer and a orange juice at dinner which was a bit odd.The beds were great, very comfortable with the mattress on the hard side . The parking was behind the hotel, had direct acces in it and costed around 12 euros per day. All in all a good quality/money report.
Cristian, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderfully located and well run. Clean, safe, across the street from a Mercadona supermarket with amazing food choices. Have been to this hotel three times and will return
3-night trip
Verified Expedia guest review

8/10 Very good

Great hotel; thoroughly enjoyed my stay there. The food was good quality with a wide selection, the staff at reception were always on hand to help and offer advice, and the rooms were extremely comfortable and cosy. Great location as well; walking into Peurta de la Cruz takes only a few minutes - it’s a very well kept town with lots to do and plenty of places to eat.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Unbeatable value for money sizeable rooms located a 2 min walk to the waterfront promenade and outstanding choices at meal times
3-night trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

8/10 Very good

Free WiFi - is So bad it is NOT WORTH considering, you cant do anything at all with it! they have a Premium Wif fi that you pay for at 5 -10 euro a day which I did not bother to try and was expecting Free WiFi that worked! Large Air con fan/Cover was hanging down from the roof, look like it could fall out of the ceiling. Breakfast was OK but bacon was not crispy and dripping in grease, the scrambled egg was runny and mushy, there was no TOAST on offer, the cofee was nice from a coffee machine that you would possibly see at an airport that you put coins in. Power points in the hotel room are badly placed, no power points near the mirror in the bedroom area but instead the power points are put under the TV or one nexto the bed, however if you want to do your hair in front of a mirror you have to stand in the bathroom as there is a power point nexto the mirror in the bathroom. If your hotel room is facing the road and shops it will be very noisy at night, you will hear some strange train, bikes, cars, all through the night right up until 5am... Room Fridge is not good, it is very small and not cold enough if you want to use it for drinks. The bed was fantastic and the pillows also, I also found a high quality blanket in the large storage by the door with a spare pillow if needed.
1-night trip
Verified Expedia guest review

8/10 Very good

Staff and location excellent. Outdoor pool not heated (like most of Tenerife), so it is unusable. Buffet meals better than similar hotels - lots of variety and fresh, healthy food options. Overall great hotel for the price we paid.
1-night family trip
Verified Expedia guest review

4/10 Fair

Hotel was good .Pool are was being maintained.Pool was closed most time we were there .Emailed the company thinking maybe we would get some kind compensation as this main reason for booking hotel they were not interested.
7-night trip
Verified Expedia guest review