See all properties

Embassy Suites by Hilton Niagara Falls Fallsview

3.5 star property
Hotel with 2 bars/lounges, near Fallsview Casino

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Niagara Falls Fallsview

View from room
Point of interest
View from room
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Gym
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool and 2 hot tubs
  • WiFi in the lobby
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 10 meeting rooms
  • Limo/town car service
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Living room
The price is €148
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for 2 Queen Beds Accessible Suite with Sofa Bed and view of Canadian Falls - Floors 10-24

2 Queen Beds Accessible Suite with Sofa Bed and view of Canadian Falls - Floors 10-24 | Living area

2 Queen Beds Accessible Suite with Sofa Bed and view of Canadian Falls - Floors 10-24

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 3 Queens with view of Niagara Falls & American Falls - Floor 36

1 bedroom, hypo-allergenic bedding, in-room safe, desk

3 Queens with view of Niagara Falls & American Falls - Floor 36

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for King Bed with Sofa Bed Studio

King Bed with Sofa Bed Studio

King Bed with Sofa Bed Studio

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed with Sofa Bed Cityview Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Bed with Sofa Bed Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 3 Queens with view of Niagara Falls and American Falls - Floors 11-18

1 bedroom, hypo-allergenic bedding, in-room safe, desk

3 Queens with view of Niagara Falls and American Falls - Floors 11-18

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37 | Living area

4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

View all photos for Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Flat-screen TV, pay films

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 4 Beds with view of Niagara Falls - Floor 30

1 bedroom, hypo-allergenic bedding, in-room safe, desk

4 Beds with view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

View all photos for 2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

Flat-screen TV, pay films

Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 40

1 bedroom, hypo-allergenic bedding, in-room safe, desk

2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

Flat-screen TV, pay films

Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 5 Beds with 2 Bathrooms and view of Niagara Falls & American Falls – Floor 39

1 bedroom, hypo-allergenic bedding, in-room safe, desk

5 Beds with 2 Bathrooms and view of Niagara Falls & American Falls – Floor 39

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 63 sq m
  • Water view
  • Sleeps 12
  • 2 Queen Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for 2 Queen Beds with Sofa Bed City View

2 Queen Beds with Sofa Bed City View | Living area

2 Queen Beds with Sofa Bed City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15 | Living area

2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Flat-screen TV, pay films

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 King Bed - Cityview Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed - Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30 | Living area

King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15 | Living area

King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 52 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Dining

Hilton Niagara Falls/Fallsview Hotel & Suites

Pool
Parking available
Internet access
Restaurant
7.6 out of 10, Good, (10625)
The price is €144
includes taxes & fees
12 Jan - 13 Jan
Hilton Niagara Falls/Fallsview Hotel & Suites
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
6700 Fallsview Blvd, Niagara Falls, ON, L2G3W6

What's nearby

  • Fallsview Casino - 5 min walk - 0.4 km
  • Journey Behind The Falls - 18 min walk - 1.5 km
  • Clifton Hill - 3 min drive - 1.8 km
  • Fallsview Indoor Waterpark - 3 min drive - 2.5 km
  • Horseshoe Falls - 4 min drive - 2.6 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 30 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 51 min drive
  • Niagara Falls Station - 12 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 12 min drive
  • Niagara Falls Station - 20 min drive

Restaurants

  • ‪The 365 Club - ‬8 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Grand Buffet - ‬7 min walk
  • ‪Shoeless Joe's - ‬5 min walk

About this property

Embassy Suites by Hilton Niagara Falls Fallsview

When you stay at Embassy Suites by Hilton Niagara Falls Fallsview, you'll be a short five-minute drive from Fallsview Casino and Clifton Hill. Guests can take a dip in the indoor pool or grab a bite to eat at TGI Fridays Restaurant, which serves lunch and dinner. There are 2 bars/lounges, a 24-hour fitness centre and in-room conveniences such as fridges and microwaves. Fellow travellers love the helpful staff and family-friendly amenities.

Languages

Chinese (Mandarin), English, French

At a glance

DONE

Hotel size

    • 613 rooms
    • Arranged over 42 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 5 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (CAD 70 per night; includes in/out privileges)
    • Secured covered on-site valet parking (CAD 100 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Off-site parking within 2297 ft (CAD 35 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Private dining
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Public winery tours
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Conference space (20000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room
  • 2 hot tubs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Closed-captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

TGI Fridays Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks – On-site café. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 200 per night

Optional extras

  • WiFi is available in guest rooms for CAD 9.95 per day (rates may vary)
  • WiFi is available in public areas for CAD 9.95 per day (rates may vary)
  • Late checkout can be arranged for an extra charge of CAD 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 20.0 per day

Parking

  • Covered self-parking costs CAD 70 per night with in/out privileges
  • Covered valet parking costs CAD 100 per night with in/out privileges
  • Parking is available nearby and costs CAD 35 per night (2297 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Frequently asked questions

Does Embassy Suites by Hilton Niagara Falls Fallsview offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Niagara Falls Fallsview does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Niagara Falls Fallsview?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites by Hilton Niagara Falls Fallsview?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Embassy Suites by Hilton Niagara Falls Fallsview?
Yes. Self-parking costs CAD 70 per night. Valet parking costs CAD 100 per night. Electric car charging is available.
What are the check-in and check-out times at Embassy Suites by Hilton Niagara Falls Fallsview?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Embassy Suites by Hilton Niagara Falls Fallsview?
No, this hotel doesn't have a casino, but Fallsview Casino (5-min walk) and Casino Niagara (3-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Niagara Falls Fallsview and nearby?
Have fun with nearby activities such as hiking and zip-lining, and practise your swing on the nearby golf course. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include 2 bars and an indoor pool. Embassy Suites by Hilton Niagara Falls Fallsview also has a 24-hour fitness centre and an arcade.
Are there restaurants at or near Embassy Suites by Hilton Niagara Falls Fallsview?
Yes, there's an on-site restaurant, TGI Fridays Restaurant.
What's the area around Embassy Suites by Hilton Niagara Falls Fallsview like?
Embassy Suites by Hilton Niagara Falls Fallsview is located on the Strip in Fallsview, a short 5-minute walk from Fallsview Casino and 6 minutes' walk from Niagara Falls Convention Centre. Travellers say that the area is walkable and good for families.

Embassy Suites by Hilton Niagara Falls Fallsview Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Thuvikaran, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Althea, 2-night family trip
Verified Hotels.com guest review

6/10 Good

James V, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Amanda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Allan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

ROBIN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Donald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Family trip
We decided to give adventures instead of gifts this year for Christmas, so we decided a trip to the Falls to see the colourful lights and visit some wineries. Check in was easy and the guy at the desk was pleasant and welcoming. There was an evening reception which we attended, but I was disappointed! The drinks were served in a plastic cup. I felt like I was attending an outdoor event and not staying at a hotel! We asked at the bar for wine glasses for our room and were told there were none. We called the reception and then we were told to call another place…anyways we finally got our glasses, but it was a hassle! We had stopped at wineries along the way and wanted to enjoy wine in our room looking out at the Falls! The water was cold, so we called the desk and maintenance came and told us it takes time because we were on the 17th floor- took about 10 mins to get hot water in the sink and shower! The room and hotel were clean and the view was amazing. I did get texts from management I’m assuming. But we felt when we called downstairs whoever answered sounded unwelcoming sorry to say! For the amount of money we paid the view was worth it, but not the rest!
View of the falls lit up
lucy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place
Great place but no free or even cheap parking
Dionisio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Satinder, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kaiser, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very clean hotel. The room was spacious, well appointed and great for 5 people. Check in was quick, but our room took a long time to get ready. The elevators can get tricky because of the volume of guests, although there are 4 and monitored by a staff. We would go back there because the location was very convenient to the Falls. Parking was additional at the hotel.
lorraine, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We were really looking forward to this stay…
The good… the staff was polite and friendly. The check in was a breeze. We have been to this hotel multiple times and always enjoyed our stay. However, this is the first time since Covid. Now the bad… Within 5 minutes of check in we noticed a number of things. There was hair and garbage on the floor. The tub was clogged with wads of hair and the shampoo and conditioner bottles were empty. I figured stuff happens and sometimes things get missed. I cleaned up the bit of garbage and when I went to wash my hands I found silverfish running down the bathroom counter. There were sinking points in the bed making them uncomfortable. The air was extremely dry. We woke up feeling terrible. We were looking forward to the buffet breakfast. What a change from a few years ago. Now it’s more like a continental breakfast. For four days straight, it was the exact same options. It used to be quite the sight. We decided to go pay for a breakfast at a near by restaurant. I normally enjoy my stay at a Hilton but unfortunately that was just not the case this time. We were quite disappointed and I don’t believe we will returning to the Embassy.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yisel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

One of the top five Embassy locations
I'm a sucker for Embassy Suites wherever I go. So when doing my research on my first trip to Niagara Falls, booking here with a full view of the river was never a question. Considering most properties that I stay at our gigantic, just seemed like a small downgrade. With due cause considering the demand for the view on one half of the hotel. But it felt like a Tokyo apartment. No bath, a dining table for one, and a couch in the size of a walk-in closet with was considered the living room. All that aside I could lay in bed watching the falls all day, so I have absolutely zero complaints. Just not what I was expecting from my experience with this brand. 10 out of 10 would still book again.
Matt, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wee, 2-night trip
Verified Hotels.com guest review

6/10 Good

B-
Breakfast terrible, elevator takes forever to come and Internet is on par the worst I have experienced. I would think they want you not to be connected and spend all your money at IHop or Tim Horton’s. People are friendly but showed some miles and the 9th floor lounge is what is called pint sized space with pint sized snacks to go with it. The lobby has no place to sit and the parking off site is too expensive when you have to wait for a shuttle. The view is great and the location is not as prime as the Hilton down the street. Overall, a solid 6.8, passable but wouldn’t write home about the facility. The view is magnificent though.
Peter, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weijian, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not good. Something were changed.
Sangjoon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent except breakfast.
Everything about the stay is excellent. Though the quality of the free breakfast can be improved.
Christian Johann, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I don’t know about this hotel in regular season, but never come when christmas. You’ll wait elevator for 30mins, breakfast for 1hr. They said free wifi, but you’ll need to pay if you want to use.
Jeongheon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Javiera, 1-night family trip
Verified Hotels.com guest review