Our stay here was awful and I genuinely hope someone from management contacts me. We stayed here for New Year’s Eve. Great location, that’s about it. Our first room was actually decent, beds were nice and comfy. At slightly after 1am we were woken by the sound of running water, our bathroom had a very steady stream of water coming from the ceiling. We called front desk to let them know, and maintenance came up to look at it, and let us know we would be moving rooms. He was very pleasant and apologetic. We understand this was out of their control (maybe). We packed our things and were moved up a floor (12th). Upon coming into the room, I noticed some garbage on the floor and a random tangerine beside the bed. I was too tired to call down again and just wanted some rest. The beds were awful and very springy, compared to the first room we were in. Upon waking in the morning, I went to get changed near the bed we hadn’t used as that’s where my bag was. I went to step into my pants and my foot slightly touched the under end of the bed. I pulled my foot up as I felt a paper type fabric touch it— thought nothing of it (thought maybe Kleenex). Pulled it off my foot and realized it was a used pad with light discharge on it. I was absolutely disgusted. We did let front desk know, but I am so grossed out. The girl at the front was sweet about it. But, I cannot believe how terrible the experience was after switching rooms. I do have photos as well, but unsure people want to see that.