George Bush Intercontinental Airport (IAH) - 44 min drive
Houston, TX (EFD-Ellington Field) - 52 min drive
Houston William Hobby Airport (HOU) - 59 min drive
Restaurants
Times Square Entertainment - 18 min walk
Main Event Entertainment - 10 min walk
Freddy's Frozen Custard & Steakburgers - 8 min walk
Chipotle Mexican Grill - 3 min drive
The Alley - 2 min drive
About this property
Tru by Hilton Katy Houston West
When you stay at Tru by Hilton Katy Houston West, you'll be within a 10-minute drive of Katy Mills Mall. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast on weekdays between 6:00 AM and 10:00 AM. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
105 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast on weekday mornings 6:00 AM–10:00 AM
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Pool table
Horse riding nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
2 buildings/towers
Built in 2020
ATM/banking
Television in common areas
Fitness centre
Arcade/games room
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch LED TV
Premium satellite channels
Home comfort
Air conditioning and heating
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of USD 10 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy
Frequently asked questions
Does Tru by Hilton Katy Houston West offer free cancellation for a full refund?
Yes, Tru by Hilton Katy Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Katy Houston West?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Katy Houston West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Tru by Hilton Katy Houston West?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Katy Houston West and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Enjoy amenities such as a fitness centre and an arcade.
What's the area around Tru by Hilton Katy Houston West like?
Tru by Hilton Katy Houston West is a short 10-minute walk from Main Event and 18 minutes' walk from Times Square Entertainment.
Tru by Hilton Katy Houston West Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
27 December 2024
Bed was comfortable, pillows were not. Bathroom needs a fan, Kleenex was damp and poor quality. Disappointed in breakfast choices. Staff was very pleasant.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Monica
Monica, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Ray
Ray, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Adilson
Adilson, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
It was a wonderful stay, staff was friendly and room was clean.
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Great location, new style.
donna
donna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Belinda
Belinda, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 November 2024
The wash cloth were discussing. The tv did work. I had planned on returning to this hotel on my way back from my trip but cancelled and booked another miles down the road. The wash cloths looked like someone washed the floor with them.
Mike
Mike, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Comfortable
Julia
Julia, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Shane
Shane, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 October 2024
Good
Julia
Julia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 October 2024
$250 SCAM
I was charged $250 for a smoking fee and I don’t smoke, I called and was told I needed to speak with a manager however they are not available and no one knows when they will be onsite, I’ve called several times and never got a call back from management, I was emailed this picture and you can clearly see that it is not ashes from a cigarette or cigar
Al-men
Al-men, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Jenna
Jenna, 4-night trip
Verified Hotels.com guest review
6/10 Good
7 October 2024
Room was clean.
Bathroom tiles looked like they were affixed with Elmer’s glue. The morning breakfast was a waste of time so go somewhere else for breakfast. Trash receptacles were overflowing.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
5 October 2024
Wrenee
Wrenee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Qingquan
Qingquan, 1-night trip
Verified Expedia guest review
2/10 Poor
23 September 2024
Although the property was clean, we were unable to check in until almost 4 o’clock. The poor lady had a lobby full of people waiting to check in and only a select number of rooms available due to the housekeeping being backed up. They were able to provide us one of the rooms at around four, making us late to our event by the time we showered and left the hotel. There were several of us in the group hence the reason we rent more than one room. Prior to leaving for our event around 5, I went back to the front desk to check on the status of the second room, and it was still unavailable. The lady working, then was different from the one when we originally checked in and gave us the excuse that they had a lot of people check out this morning. Which leaves me to believe management did not plan to have adequate staff covering for housekeeping.