Nashville International Airport (BNA) - 23 min drive
Smyrna, TN (MQY) - 44 min drive
Nashville Riverfront Station - 23 min drive
Nashville Donelson Station - 27 min drive
Area shuttle (surcharge)
Restaurants
The Cheesecake Factory - 9 min walk
Chick-fil-A - 5 min walk
Starbucks - 13 min walk
Starbucks - 9 min walk
Panera Bread - 8 min walk
About this property
Hampton Inn & Suites Nashville/Franklin (Cool Springs)
When visiting Franklin, Hampton Inn & Suites Nashville/Franklin (Cool Springs) is a great choice to consider. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Other features include a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
127 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–10 AM
Coffee/tea in a common area
Room service
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Romance packages
Facilities
Built in 1996
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness centre
An outdoor pool
Shopping centre on-site
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Video game console
27-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Refundable deposits
Deposit: USD 10.00 per day
Optional extras
Local area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
Hampton Inn Nashville/Franklin Cool Springs Hotel
Hampton Inn Nashville/Franklin Cool Springs Franklin
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Hotel
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
Frequently asked questions
Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) offer free cancellation for a full refund?
Yes, Hampton Inn & Suites Nashville/Franklin (Cool Springs) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
Yes, there's an outdoor pool.
Are pets allowed at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
Yes, cats and dogs are welcome. There's a charge of USD 50.00 per accommodation, per stay, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hampton Inn & Suites Nashville/Franklin (Cool Springs) and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Hampton Inn & Suites Nashville/Franklin (Cool Springs) also has a garden.
What's the area around Hampton Inn & Suites Nashville/Franklin (Cool Springs) like?
Hampton Inn & Suites Nashville/Franklin (Cool Springs) is a short 3-minute walk from CoolSprings Galleria and 16 minutes' walk from Aspen Grove Park.
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
5 January 2025
Ken
Ken, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Roslyn
Roslyn, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
24 September 2024
We stayed four nights--Thursday through Sunday. We didn't have room servce a single time. I spoke with the front desk at approximately 8:00 a.m. on Sunday morning and informed the woman at the desk that our room hadn't been serviced yet. She said we should have been on the schedule for servicing on Saturday, and promised to have the situation remedied. When we arrived back at the room at around 8:30 pm on Sunday night we discovered nothing had been done. No clean towels, no made up bed, no emptied wastebaskets. Your should really speak to that front desk person. We will be contacting corporate about your hotel's disgraceful service.
Jill
Jill, 4-night trip
Verified Expedia guest review
4/10 Fair
22 September 2024
Property was very noisy, not very clean and bed was very uncomfortable. Pillows were terrible.
Jay
Jay, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Ok
Jim
Jim, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 August 2024
Great location, close to everything
Connie
Connie, 2-night trip
Verified Expedia guest review
6/10 Good
2 August 2024
Tricia
Tricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
Johnathons Grill right beside Hampton Inn
Arnold
Arnold, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Amy
Amy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Friendly staff and great for families
Elmira
Elmira, 3-night trip
Verified Expedia guest review
8/10 Very good
10 July 2024
Great for an overnight stay.
Overall clean- lobby, room, pool, etc. front desk hospitality was lacking- had a girl with zero personality check us in and the guy when we had a question was the same. The staff putting out breakfast items were super sweet though!
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 June 2024
Jazmin
Jazmin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 June 2024
Excellent service with friendly staff. Room was clean and in good condition.
Wilmer
Wilmer, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Great stay!! Very friendly staff. Amenities nice!!!
Christopher
Christopher, 2-night trip
Verified Expedia guest review
8/10 Very good
10 June 2024
Staff recommended Jonathan's to us as a place to eat. We had the best fish and chips we've ever had anywhere.
Suzanne
Suzanne, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 June 2024
It was a nice room, decent breakfast, easy to get to and reasonable price.
Teresa Louise
Teresa Louise, 4-night family trip
Verified Expedia guest review
8/10 Very good
2 June 2024
Will most likely return there for future visits to Nashville
Timothy
Timothy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Damon
Damon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Melinda
Melinda, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 May 2024
Disability Accessible Rooms
May 2-3, 2024 Do not stay in room 111! It smelled like wet dog. (They did offer to move us but we had already settled in and used the facilities). The Lysol spray I brought with me helped a little. The elevator room backed up to our wall. We had to endure the sound of the elevator going up and down most of the night and were even woken around 1:30 am when someone came in late. The accessible shower was ridiculous! Nothing to keep the water in. Water was everywhere. The shower head was on the side wall instead of the end. It was akward and messy to use. We checked in on our way back through a day later May 5-6 and room 316 was great! Shower was great and no horrible elevator noises.
Joy
Joy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 May 2024
Great stay, friendly staff, very fast checkin and checkout services. Nice little breakfast setup too.