6/10 Good
17 December 2024
I think that the room were very nice and modern however there are some issue with security at the lobby. My girlfriend’s wallet was stolen at the lobby while we were using our computers there.
A stranger man pulled my girlfriend wallet from her bag and walked out of the hotel and we learned later that he was caught on tape. The security officers were helpful with instructions to file police report but it was not fun spend multiple hours canceling credit cards and freezing bank accounts and the hotel was not willing to even to validate our valet parking. In addition spending two hours at the 18 precinct to file a police report.
Omar
Omar, 3-night family trip
Verified Hotels.com guest review