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Lancaster Hotel & Spa

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Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Basic Double Room, 1 Bedroom (Small) | Desk, iron/ironing board, free WiFi, bed sheets
Basic Double Room, 1 Bedroom (Small) | Desk, iron/ironing board, free WiFi, bed sheets

Overview of Lancaster Hotel & Spa

VIP Access

Lancaster Hotel & Spa

3.0 star property
3-star hotel in Brunel with restaurant and bar/lounge

8.0/10 Very good

247 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
  • Laundry facilities
Map
Brunel University London, Kingston Lane, Uxbridge, England, UB8 3PN

Room options

About this area

What's nearby

  • In Brunel
  • Thames River - 24 min drive
  • Twickenham Stadium - 35 min drive
  • Wembley Stadium - 35 min drive
  • Windsor Castle - 28 min drive
  • Westfield London Shopping Centre - 38 min drive
  • LEGOLAND® Windsor - 28 min drive
  • Warner Bros. Studio Tour London - 27 min drive
  • Hampton Court Palace - 43 min drive

Getting around

  • Heathrow Airport (LHR) - 15 min drive
  • London (LTN-Luton) - 36 min drive
  • Gatwick Airport (LGW) - 51 min drive
  • London (LCY-London City) - 88 min drive
  • West Drayton Station - 4 min drive
  • Iver Station - 7 min drive
  • Slough Langley Station - 7 min drive
  • Uxbridge Underground Station - 21 min walk

Restaurants

  • The Crown - 9 min walk
  • The Malt Shovel - 13 min walk
  • Chutneys - 16 min walk
  • Red Lion - 17 min walk
  • The Vine Inn - 18 min walk

About this property

Lancaster Hotel & Spa

When visiting Uxbridge, Lancaster Hotel & Spa is a great choice to consider. Guests can indulge in spa services, and Lancaster Restaurant serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Security Office ( You can contact them on: +44(0)1895266943)
  • Cash is not accepted at this property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Working away

  • Business centre
  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Spa services

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Lancaster Restaurant – This restaurant serves breakfast, lunch and dinner.
Lancaster Bar – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Lancaster Hotel Uxbridge
Lancaster Uxbridge
Lancaster Hotel Spa
Lancaster Hotel Spa
Lancaster Hotel & Spa Hotel
Lancaster Hotel & Spa Uxbridge
Lancaster Hotel & Spa Hotel Uxbridge

Frequently asked questions

Does Lancaster Hotel & Spa offer free cancellation for a full refund?
Yes, Lancaster Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lancaster Hotel & Spa?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Lancaster Hotel & Spa on 8 February 2023 start from €81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lancaster Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Lancaster Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Lancaster Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Lancaster Hotel & Spa?
You can check in from 2 PM - 10:30 PM. Check-out time is 11 AM. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Lancaster Hotel & Spa and nearby?
Lancaster Hotel & Spa has a health club and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Lancaster Hotel & Spa?
Yes, there's an on-site restaurant, Lancaster Restaurant. Nearby restaurants include The Crown (9-min walk) and The Malt Shovel (13-min walk).
What's the area around Lancaster Hotel & Spa like?
Lancaster Hotel & Spa is in Brunel, a short 1-minute walk from Brunel University.

Reviews

8.0

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Wrong impression given online
The hotel did not specify it was in the middle of a campus The room was smaller than advertised Carper and walkway were dirty, as well as the lift No alternative to using the wall-fitted radiator, if not the radiator then one would have to open the windows. Staff were professional and friendly but when unfortunately the fire alarm went off at 07.20 AM, the fire warden was very unprofessional. I am sorry but what was advertised and the money paid was far from the experience I received.
Nathaniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place to be
The room was clean staff at reception were very helpful.
Linda, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

AHMED, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Clive, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

good value for money
Lovely staff. Lovely food from the restaurant which was very good value for money. The only disappointing aspect was the freezing cold shower!
Ali, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

C s, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average place to stay with average food
The staff were very friendly and nice, the hotel is on the university campus, not a great deal of parking spaces outside the hotel. The room - small you can tell that it use to be a student room, the bed was very hard and one of the pillow sheets was dirty, the bathroom had mould on the ceiling and around the shower, a little bleach wouldn’t go amiss also hairs left in the shower, the sink had hairs in and tooth paste on the tiles, the soap dispenser had dust on the top and some orange residue on the push part, this had not been cleaned. The food in the restaurant was average, I had the chicken tikka masala which tasted like something out of a microwave meal, asked for it to be a little more spicy but it was not, no chefs special desert, didn’t have the breakfast, little steep at £12 and looked pretty average when I saw it in the morning.
Matthew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Zeeshan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel with a great gym
Nice enough hotel for business. It was on the university campas so you have access to a full high quality university gym. Easy parking and food options around 20 minutes walk.
JONATHAN, 1-night business trip
Verified Hotels.com guest review