The American Hostal is extremely clean. All floors, surfaces and linens are pristine. The owners and staff are friendly and beyond helpful – providing recommendations, directions and storing bags for people heading out to Patagonia to hike. They cater to the hiking crowd, serving an early breakfast so you catch the first bus to Patagonia. We had a small medical emergency while there and the family owners provided extra help, offering to drive us to hospital etc. They are very kind and dedicated people. It is well located and safe. An easy 5 min walk to the bus depot, a full-service laundry nearby and about a 8-10 min easy walk to downtown shops, restaurants, cafes, pubs etc. The property is well fenced, with a large secure gate, lots of car parking space and a surveillance system. The AH also had heaters, including towel warmers. Some places we stayed were cold inside. The wifi was strong and they had a comfortable common sitting area with lots of windows, so it was bright. We stayed six nights in PN but only confirmed two in advance at the AH as we did not want to commit and regret it. We checked out other places and returned to the AH and fortunately they had room. Highly, highly recommend the AH. From Canada we were in Chile for a month bouncing around including the W, the AH was by far our favourite stay.