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The Arrivals Hotel

Photo gallery for The Arrivals Hotel

Property entrance
Outdoor pool
Terrace/patio
Terrace/patio
32-inch TV with cable channels, pay-per-view films

Overview of The Arrivals Hotel

The Arrivals Hotel

3.5 star property
3.5-star hotel with outdoor pool, near Ben Thanh Market

8.0/10 Very good

988 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
302 Vo Van Kiet, Co Giang Ward, District 1, Ho Chi Minh City

Room options

About this area

What's nearby

  • In District 1
  • Ben Thanh Market - 18 min walk
  • Pham Ngu Lao Backpacker Area - 5 min drive
  • Bui Vien Walking Street - 6 min drive
  • Saigon Square - 8 min drive
  • Saigon River - 11 min drive
  • War Remnants Museum - 12 min drive
  • Dong Khoi Street - 12 min drive
  • Saigon Zoo and Botanic Garden - 15 min drive

Getting around

  • Tan Binh - Tan Son Nhat International Airport (SGN) - 28 min drive
  • Saigon Railway Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Diego's Taco Shop - 4 min walk
  • Thoc - 5 min walk
  • Quan Ut Ut American BBQ - 5 min walk
  • Kiêu Bào - 5 min walk
  • Sora Maki - 6 min walk

About this property

The Arrivals Hotel

The Arrivals Hotel puts you within a 10-minute drive of Ben Thanh Market and offers an airport shuttle (available 24 hours) for VND 450000 per vehicle. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An outdoor pool, a fitness centre and a steam room are other highlights. Fellow travellers love the bar and restaurant.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Handrails in stairwells

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sun Rooftop Restaurant – Overlooking the pool, this restaurant serves lunch and dinner.
Sun Coffee Lounge – This café serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of VND 250000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one way)

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge
  • Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Sunland Hotel Ho Chi Minh City
Sunland Hotel
Sunland Ho Chi Minh City
Sunland Hotel
The Arrivals Hotel Hotel
The Arrivals Hotel Ho Chi Minh City
The Arrivals Hotel Hotel Ho Chi Minh City

Frequently asked questions

Does The Arrivals Hotel offer free cancellation for a full refund?
Yes, The Arrivals Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Arrivals Hotel?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at The Arrivals Hotel on 18 December 2022 start from €35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Arrivals Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Arrivals Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Arrivals Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Arrivals Hotel?
Yes, there's free valet parking.
Is an airport shuttle service offered by The Arrivals Hotel?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one way.
What are the check-in and check-out times at The Arrivals Hotel?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon.
What is there to do at The Arrivals Hotel and nearby?
The Arrivals Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near The Arrivals Hotel?
Yes, there's an on-site restaurant that offers pool views. Nearby restaurants include Diego's Taco Shop (4-min walk), Thoc (5-min walk) and Quan Ut Ut American BBQ (5-min walk).
What's the area around The Arrivals Hotel like?
The Arrivals Hotel is in District 1, a short 18-minute walk from Ben Thanh Market and 8 minutes' walk from Bui Vien Walking Street.

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

We loved the breakfast buffet options, the location,pool, gym, the room, and the staff! Jacky Huynh is a great employee and helped us out a lot with any questions we had.
5-night trip with friends
Verified Expedia guest review

6/10 Good

An aging hotel, but none the less still generally sound value. About a 20 minute walk to main Ben Than Market and maybe through suss area, but ok for us. Staff at front could be more enthusiastic to the guests. And please fix Wi Fi. Dreadful. Mr Jacky at brekky is larger than life character and an entertaining person. And as we stsyed, oh the construction nouse. Check first!
Dave, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great roof top views of the city
Great stay in a busy city, the rooftop bar is a brilliant place to relax after a busy day checking out the sites. So is the pool area staff are friendly and helpful. It’s a 10/15 minute walk to back packer street.
Andrew, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Wotif guest review

8/10 Very good

Great hotel breakfast could do with improvement
great little hotel next to the river. Pool is a welcome addition after a long hot day touring and the sky bar is awesome. Rooms are comfortable and the hotel is away from the noisiest part of town but still easy to walk to. We weren’t thrilled with the breakfast selection which is limited for Western tastes but certainly adequate.
Sky bar
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic sky bar and well positioned
A great little hotel with a roof swimming pool and bar and conveniently located on the river. Walking distance to the night life it not as noisy as being right In the heart of things. Breakfast service is excellent but the food could do with some improvement. Not a great selection and not catering to Western palates. Overall a good choice
View from sky bar
4-night trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We have stayed at this hotel several times , and it always has been good , breakfast is very nice , beds are comfortable pillow is ok , only downside there is no blackout curtains, the hotel restaurant the food was terrible this time , and the massage place they have added is terrible, the girls have no idea what they are doing we had pedicures and they only thing they did was cut toe nails , they wanted to give us foot massages so we said ok , they have no experience in doing that , and the girls did not stopped talking between them , not relaxing don’t waste your money ,
Mickey, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice Hotel - Centrally located
there were a lot of negative reviews and I was a bit hesitant but this is a lovely little hotel. It’s very close to the bars and restaurant so it is noisy but by the time I walked in the heat seeing temples, I just conked out most nights. I stayed for 4 nights and they arranged tuktuks for me to go see the temples for one day, and the floating village for another. The pool is lovely after a hot day. The staff is very friendly. There’s a couple of staff who speaks better English so if you need something, you just have to go back to ask when the right staff is on. for the price of the room I thought this is excellent value.
1-night trip
Verified Hotels.com guest review

2/10 Poor

They would not let us stay at the hotel because one of our party is Chinese. They also denied us a refund on the rooms we did not get.
Mike, 1-night trip with friends
Verified Expedia guest review