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Cascadas Family Resort

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Exterior
10 outdoor pools, pool umbrellas, pool loungers
10 outdoor pools, pool umbrellas, pool loungers
10 outdoor pools, pool umbrellas, pool loungers
Deluxe Apartment, 2 Bedrooms | Living area | Flat-screen TV, ping pong table

Overview of Cascadas Family Resort

Cascadas Family Resort

4-star property
4-star aparthotel in Chaika with 3 restaurants and 10 outdoor pools

8.0/10 Very good

29 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
149 Chaika St., Sunny Beach, Bourgas, 8240

Room options

About this area

What's nearby

  • In Chaika
  • Sunny Beach - 2 min drive

Getting around

  • Bourgas (BOJ) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bolero - 5 min walk
  • Shanghai - 10 min walk
  • La Bamba - 11 min walk
  • The Fat Cat - 11 min walk
  • Euphoria - 12 min walk

About this property

Cascadas Family Resort

A great choice for a stay in Sunny Beach, Cascadas Family Resort features a free kids' club and offers an airport shuttle (available 24 hours) for EUR 34 per vehicle. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and Lotus, one of 3 restaurants, serves Spanish cuisine. 10 outdoor pools and a poolside bar are offered, and apartments have conveniences such as washing machines and fridges. Fellow travellers like the convenient parking and pool.

Languages

Bulgarian, English, German, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 10 outdoor pools
  • Sunloungers
  • Umbrellas
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Body treatments
  • Aromatherapy
  • Sports massages
  • Deep-tissue massages
  • Facials
  • Manicures and pedicures
  • Thai massages
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 10 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Car recommended

Family friendly

  • Cots (infant beds): EUR 5 per night
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Restaurants on site

  • Lotus
  • Cascadas Italian
  • Classic Restairant

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 15 for adults and EUR 7.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: EUR 5 per night

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • Flat-screen TV with digital service
  • Concerts/live shows
  • Ping pong table

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Reception hall
  • 24-hour front desk
  • ATM/banking services

Things to do

  • Health club

General

  • 220 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Lotus – This restaurant specialises in Spanish cuisine.
Cascadas Italian – On-site restaurant. Open daily.
Classic Restairant – On-site diner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.30 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 34 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for EUR 5 per night
  • Rollaway beds are available for EUR 5 per night

Parking

  • Self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Cascadas Apartments Sunny Beach
Cascadas Sunny Beach
Cascadas
Cascadas Apartments Sunny Beach Burgas Province Bulgaria
Cascadas Family Sunny Beach
Cascadas Family Resort Aparthotel
Cascadas Family Resort Sunny Beach
Cascadas Family Resort Aparthotel Sunny Beach

Frequently asked questions

Does Cascadas Family Resort offer free cancellation for a full refund?
Yes, Cascadas Family Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cascadas Family Resort?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Cascadas Family Resort?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Cascadas Family Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cascadas Family Resort?
Yes. Self-parking costs EUR 10 per day.
Is an airport shuttle service offered by Cascadas Family Resort?
Yes, an airport shuttle is available. The charge is EUR 34 per vehicle one-way.
What are the check-in and check-out times at Cascadas Family Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Cascadas Family Resort and nearby?
Cascadas Family Resort has 10 outdoor pools, a spa and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Cascadas Family Resort?
Yes, there are 3 on-site restaurants, featuring Spanish cuisine. Nearby restaurants include Bolero (5-min walk), Shanghai (10-min walk) and La Bamba (11-min walk).
Does Cascadas Family Resort have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Cascadas Family Resort have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Cascadas Family Resort like?
Cascadas Family Resort is a short 6-minute walk from Action Aquapark and 12 minutes' walk from Platinum Casino.

Reviews

8.0

Very good

7.1/10

Cleanliness

6.8/10

Staff & service

9.3/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Very good

Huge well maintained complex
Lovely big complex which was very well maintained The family apartment was nice and modern it wasn’t fantastically clean but ok There was no entertainment at all but we stayed from 5th /16th maybe it’s not in season but thought it would be Restaurant was nice but miserable waitress Security man also miserable Cleaners were pleasant and reception too Thought on checking in someone should take you to the block your in as it’s so big and confusing. But they just give you a map
Alison, 11-night family trip
Verified Hotels.com guest review

8/10 Very good

Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property absolutely amazing..only down fall was there 9 nights and not once where our bed sheets changed..and had to ask for a cleaner to bring clean towels..
1-night romance trip
Verified Ebookers guest review

6/10 Good

overcrowded, poor service, poor location
staff does not speak Bulgarian or English. Rooms are not in a great condition. The hotel was also unable to provide us with the room we paid for
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

היה מושלם נהננו מאוד מקום קסום ומאוד יפה הבריכות והחדרים הכל היה ממש מושלם❤
Mirit, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect family holiday
Incredibly clean, 7 pools, next to Waterpark and 400m from the beach.
Anthony, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

No services, neglected and dirty rooms.
Don't get close ! be careful ! from outside it looks very nice and maintained but the rooms were neglected and miserable, the simplest beds, the mattresses dirty, we ordered 4 nights, they didn't even changed towels, they said the cleaners were busy and they did not have time, the apartment was dark, they changed 5 lamps 1 day after we ask them. We even ordered a suite for 4, we got one room with a double bed and a sofa with a 50 cm wide balcony, a joke not balcony, we were told to cancel reservation when you can't cancel in the last day. Hotels/Expedia not care from the conditions, the pictures lie. Good breakfast, beautiful pools but no service, D I R T Y, neglect, arguing with us about toilet paper. WI-FI is very weak, disconnect when passing room. Caution, do not order.
shlomo, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 6-night romance trip
Verified Hotels.com guest review

6/10 Good

The complex is quite nice with a lot of swimming pools and activities. However the staff does not speak english and it is very difficult to communicate with them. The parking lot gate opens automatically based on your plate number but they failed to put my number in the system, even after I went and complained a few times. It only worked in the last 2 days of our stay. Some of the other guests are really rude and can make you feel unwelcomed . The complex is quite far from the beach
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Catalina, 7-night family trip
Verified Hotels.com guest review