Select MS Charles Dickens - Neuss

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Select MS Charles Dickens - Neuss

Select MS Charles Dickens - Neuss

4.5 star property
Luxury hotel in Innenstadt with restaurant and bar/lounge

9.4/10 Exceptional

7 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Hafen Becken 1, Entry to the Harbour Rheintorstrasse 16, Neuss, 41460
Main amenities
  • 76 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Spa tub
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Jever Fun Skihalle - 14 min drive
  • Rhine Tower - 14 min drive
  • Duesseldorf-Hafen - 14 min drive
  • Museum Insel Hombroich - 18 min drive
  • University Hospital - 16 min drive
  • Marktplatz - 15 min drive
  • Rhine Promenade - 15 min drive
  • Konigsallee - 17 min drive
  • Tonhalle Duesseldorf - 11 min drive
  • University of Duesseldorf - 17 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 23 min drive
  • Cologne - Bonn Airport (CGN) - 48 min drive
  • Neuss Central Station - 6 min walk
  • IKEA Kaarst Station - 7 min drive
  • Büttgen Station - 8 min drive
  • Bluecherstrasse U-Bahn - 21 min walk
  • Neuss Süd S-Bahn - 24 min walk
  • Free area shuttle

About this property

Select MS Charles Dickens - Neuss

Select MS Charles Dickens - Neuss features a rooftop terrace and puts you 5.1 mi (8.2 km) from University Hospital and 5.2 mi (8.4 km) from Marktplatz. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a fitness centre are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and premium bedding. Fellow travellers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site motorhome/coach/lorry parking
  • Free off-site parking nearby
  • Street parking available

Offsite

  • Free area shuttle within 11 kilometers

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Taking the kids

  • Children stay free
  • Free local shuttle

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness centre
  • Spa services
  • Hot tub
  • Sauna

Accessibility

  • Lift

Languages spoken

  • Bulgarian
  • English
  • German
  • Russian
  • Serbian
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

On-site venue – This restaurant specialises in international cuisine.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Select MS Charles Dickens - Neuss Hotel
Select MS Charles Dickens - Neuss Neuss
Select MS Charles Dickens - Neuss Hotel Neuss

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

10.0/10

Amenities

9.1/10

Property conditions & facilities

10/10 Exceptional

Loved the room - very modern and clean. The restaurant and bar were excellent - this was not a cruise; the ship was moored for a big conference in Dusseldorf. The bus we used to get to the conference was very nice & took us straight to the ship. The only negative was the walkway to get to the ship - it was very muddy and slippery (not really the ship operator's fault).
3-night business trip
Verified Expedia guest review

8/10 Very good

Had a Great stay!
This was a great place to stay. The morning breakfast was outstanding and the service was good. You can walk to town in 5 minutes and enjoy the culture. Sleeping a boat was a nice departure from stuffy hotel rooms. I'd do this again.
michael, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic choice for accommodation during MEDICA. Staff were friendly and always happy to help. Good breakfast and great to be able to have evening meal on the boat should you wish. Shuttle bus to MEDICA was really convenient and made week easy. Highly recommend.
5-night trip
Verified Wotif guest review

10/10 Exceptional

Comfortable hotel boat
I was very positively surprised. I stayed on the MS Charles Dickens during a trade show in Düsseldorf. The rooms are clean, breakfast choice is good and service is friendly. There was a shuttle to the fair organised every day. I would certainly stay there again next year!
Anika, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All Aboard
Strangely when I booked I didn't realise that the hotel is actually a rather large boat moored on the river - it led to an interesting phone call from my boss The staff were obliging and friendly, the menu was limited but the food was good and the wine was great - Rooms or cabins were well put together and spotlessly clean as were the bathrooms that had nice hot showers This stay has certainly opened my mind to the use of a boat in a city centre location in the future and I'd happily return to the Charles Dickens
Neil, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

배가 호텔인.경험이 처음이라 모든 면에서 신선햇어요~마음에 들었습니다 . 다음에도 기회가 되면 다시 이용할 예정입니다.
5-night trip with friends
Verified Expedia guest review

8/10 Very good

スタッフの対応は非常に良かったが、頼んでから1時間待ってもタクシーが来ない・・・など、立地の面で少々難あり。 
Keiko, 4-night business trip
Verified Hotels.com guest review