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Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Photo gallery for Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Serves lunch and dinner
BBQ/picnic Area
Interior
Hypo-allergenic bedding, in-room safe, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Overview of Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Marina Düsseldorf
8.0 out of 10 Very good
8.0/10 Very good

834 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Rheinallee 1, Neuss, NW, 41460
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Conference centre
  • 14 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Hammfeld
  • Rhine Tower - 7 min drive
  • Marina Düsseldorf - 7 min drive
  • Konigsallee - 8 min drive
  • Mitsubishi Electric Hall - 11 min drive
  • Messe Düsseldorf - 14 min drive
  • Merkur Spiel-Arena - 15 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 24 min drive
  • Cologne - Bonn Airport (CGN) - 45 min drive
  • Neuss Central Station - 5 min drive
  • Neuss Holzheim Station - 9 min drive
  • Düsseldorf Volksgarten Station - 9 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Neuss Rheinparkcenter S-Bahn - 10 min walk
  • Josef-Kardinal-Frings-Brücke Tram Stop - 14 min walk

Restaurants

  • Hammer Blick - 6 min drive
  • My Lan - 4 min drive
  • Cafe Süd - 4 min drive
  • Riverside Bar & Bistro - 1 min walk
  • Eiscafé Gelati - 8 min walk
Map

About this property

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Located near a train station, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel is a great choice for a stay in Neuss. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this luxurious hotel. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Rheinpark-Center Süd Tram Stop is 9 minutes and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Languages

English, German

At a glance

Hotel size

  • 246 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 22 per night; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • 24-hours off-site parking within 164 ft (EUR 16 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 14 meeting rooms
  • Computer station
  • Conference centre (43056 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1982
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Riverside Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
RiverBar – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 12 for children
  • Early check-in can be arranged for an extra charge of EUR 40.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 40.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 40.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self-parking costs EUR 22 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking is available nearby and costs EUR 16 per day (164 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissôtel Düsseldorf / Neuss
Crowne Plaza Düsseldorf Neuss
Crowne Plaza Düsseldorf Neuss an IHG Hotel
"Crowne Plaza Düsseldorf Neuss an IHG Hotel"
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Hotel
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Neuss
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Hotel Neuss

Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes. Self-parking costs EUR 22 per night. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
You can check in from 3:00 PM - midnight. There's a charge of EUR 40.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40.00 (subject to availability).
What is there to do at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel and nearby?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel has a spa and a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, Riverside Restaurant offers international cuisine.
Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crowne Plaza Düsseldorf-Neuss, an IHG Hotel like?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel is located by the river in Hammfeld, a short 9-minute walk from Rheinpark-Center Süd Tram Stop and 18 minutes' walk from Port of Neuss.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Karen, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jesper, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Steinar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Wing Pan, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Elevators down, hotel full
Really nice stay but the hotel was full and 2 out of 3 elevators were broken. Really?
James, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

1 lift out of 3 working for the whole stay. Saturday saw No lifts at all. Wifi inconsistent. Fridge in room switched off for energy saving. Not what I paid for! Bedding Poor Bathroom Poor Not a 4 star experience!
Ian, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, secured parking, nice breakfast, Really enjoyed stay Thank you
preet, 1-night family trip
Verified Expedia guest review

8/10 Very good

Paulina, 4-night trip
Verified Expedia guest review