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All properties in Ottawa, Ontario, Canada
1 room, 2 adults

The Metcalfe Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
123 Metcalfe Street, Ottawa, ON, K1P 5L9, Canada

3.5-star hotel with indoor pool, near National Arts Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect™ Rewards stamps here
  • The ambience is unique and very comfortable. The views from the rooms are usually below…Mar 16, 2020
  • The concierge team was exceptional! Adrian and the entire crew were friendly and helpful,…Mar 9, 2020

The Metcalfe Hotel

from €102
  • Suite, 1 King Bed (Metcalfe King Suite)
  • Room, 1 Queen Bed
  • Executive Room, 1 King Bed, Corner
  • Room, 2 Queen Beds
  • Room, 1 King Bed

What’s around The Metcalfe Hotel


  • In Downtown Ottawa
  • Parliament Hill - 7 min walk
  • National Arts Centre - 5 min walk
  • Rideau Centre - 8 min walk
  • Confederation Park - 5 min walk
  • Confederation Square - 6 min walk
  • National War Memorial - 7 min walk
  • Ottawa City Hall - 7 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 15 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 6 min drive
  • Ottawa Station - 6 min drive
  • Ottawa Fallowfield Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms


  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Elevator
  • Safe-deposit box at front desk
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Metcalfe Hotel’s small print

Also known as

  • Metcalfe Hotel Ottawa
  • Metcalfe Hotel
  • Metcalfe Ottawa
  • Ottawa Hotel Indigo
  • The Metcalfe Hotel Hotel
  • The Metcalfe Hotel Ottawa
  • The Metcalfe Hotel Hotel Ottawa


Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 25 per night with in/out privileges

Rollaway beds are available for CAD 15.0 per night

Breakfast costs between CAD 12.00 and CAD 20.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Metcalfe Hotel

  • Does The Metcalfe Hotel offer free cancellation for a full refund?
    Yes, The Metcalfe Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Metcalfe Hotel currently open?
    This property is closed from March 27 2020 to November 30 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at The Metcalfe Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Metcalfe Hotel?
    Yes. Self parking costs CAD 25 per night. Parking spots may be limited.
  • Is there a pool at The Metcalfe Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at The Metcalfe Hotel?
    Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Metcalfe Hotel?
    You can check in from 3 PM to 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Metcalfe Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Grounded Kitchen (3-min walk), Kasbah Village Moroccan Cuisine (3-min walk), and Beckta 2.0 (3-min walk).
  • What is there to do near The Metcalfe Hotel?
    Recommended spots to visit include National Arts Centre (5-min walk) and Confederation Park (5-min walk), along with Confederation Square (6-min walk) and National War Memorial (7-min walk).

Recent reviews

Superb 9.0 From 871 reviews

Good 6.0
Decent place, bad restaurant
Nice staff, nice bright lobby area. The room had a very loud fan/ventilation system though that forced me to sleep with earplugs. Awful restaurant associated with the hotel. One of the worst burgers I've had in recent memory (dry, old bun, black/burnt dry patty etc)
ca2 night business trip
Very Good 8.0
Nice Stay
The hotel is very nice. We had a corner room on the top floor and the room was super clean & comfy. The bed was comfortable, we slept like babies. The bathroom was VERY clean. The tv had some signal issues but it was still working. Wifi worked properly. The view was fine, other hotels in ottawa has much better view. We used the pool, it was nice! The service was good. We tried breakfast at The rox and was quite underwhelming and expensive. I recommend the hotel, not the restaurant.
Genevieve, ca1 night trip
Exceptional 10.0
Amazing stay!!
Upon arrival, we were taken aback by how lovely and inviting the lobby was, the front desk staff was friendly, helpful, accommodating and pleasant. Our room was so welcoming, warm and well lit, we had the executive corner king room, (well worth the little extra money for the extra space and light). The restaurant food at the Rox was great (we ate both a breakfast and dinner there, both excellent... try the crispy onion burger!) While parking wasn’t directly underneath our hotel, it was adjacent and easy to navigate (tip - check into the hotel first before you park, you need a room key to access parking) it was $25 a night, but it’s out of the elements and the price of the hotel was so affordable already, it wasn’t unreasonable. We also had a dinner at Tosca only one block away and had an incredible authentic Italian meal! Calamari was probably the best I’ve ever had! Huge portion too. Overall, we LOVED this hotel and will be staying here on our annual road trip to Ottawa!! GREAT FIND!!
Sarah, ca2 night trip
Exceptional 10.0
Neat spot
Really cool hotel!! Great decor, nice beds, helpful staff Stayed two nights on a family road trip, hotel is centrally located .. everything was within walking distance . Hotel is located in a nice part of the city Would definitely stay again
Christine, ca2 night family trip
Exceptional 10.0
ighly recommended
Fabulous stay at the Metcalfe! It is so perfectly located in the center of Ottawa, we could walk to many sites. We would highly recommend this hotel.
Chris, us2 night trip
Very Good 8.0
Nice facelift.
Cute boutique hotel with a recent facelift. Rooms have been updated with new furniture & aesthetics, but it is still reminiscent of an old hotel/building. The rooms are very small. The walls are paper thin and you can hear everything. The restaurant is not very good. Both in service and quality of food.
SALLY, ca2 night business trip
Exceptional 10.0
This hotel was exactly what we were looking for! Only hiccup was that the room wasn’t ready for the given check in time, but they made up for it with free parking and a couple glasses of wine! Highly recommended!
ca1 night trip
Exceptional 10.0
Gem in the City!
My stay was great. The only complaint was the bar tender on the Friday evening. He was not pleasant and when asked about an item being gluten free he was being rude which in turn did not make me feel comfortable to eat there. Otherwise the hotel staff & overall experience was excellent! Would definitely stay again.
Chantal, ca1 night family trip
Exceptional 10.0
Magnificent Melcafe
E xcellent, very helpful staff
Mary, ca1 night trip with friends
Exceptional 10.0
My stay at the hotel was very enjoyable.
ca1 night trip

The Metcalfe Hotel

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