Alexandria, LA (AEX-Alexandria Intl.) - 56 min drive
Restaurants
Raising Cane's Chicken Fingers - 2 min drive
Southern Classic - 2 min drive
McDonald's - 20 min walk
Hana's Restaurant - 3 min drive
Subway - 2 min drive
About this property
Chateau St. Denis a Historic Downtown Hotel
Chateau St. Denis a Historic Downtown Hotel is a great choice for a stay in Natchitoches. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. The helpful staff and overall property condition get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
87 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Travelling with children
Local/corner shop
Working away
24-hour business centre
4 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
Fitness centre
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Hardwood flooring in room
Room amenities
Be entertained
45-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Lounge 1714 – On-site bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 20.82 per accommodation, per night
Resort fee inclusions:
Business centre/computer access
Concierge service
Faxes
Fitness centre access
In-room coffee
In-room safe
Internet access (may be limited)
Laundry facilities
Phone calls (may be limited)
WiFi access (may be limited)
Wired Internet access (may be limited)
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St Denis A Historic
Chateau St. Denis a Historic Downtown Hotel Hotel
Chateau St. Denis a Historic Downtown Hotel Natchitoches
Chateau St. Denis a Historic Downtown Hotel Hotel Natchitoches
Frequently asked questions
Does Chateau St. Denis a Historic Downtown Hotel offer free cancellation for a full refund?
Yes, Chateau St. Denis a Historic Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chateau St. Denis a Historic Downtown Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateau St. Denis a Historic Downtown Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Chateau St. Denis a Historic Downtown Hotel?
Check-in start time: 4:00 PM; check-in end time: 12:30 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Chateau St. Denis a Historic Downtown Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Chateau St. Denis a Historic Downtown Hotel like?
Chateau St. Denis a Historic Downtown Hotel is a short 2-minute walk from Louisiana Sports Hall of Fame and 3 minutes' walk from Historic District Shopping. Travellers say that the local area is good for shopping and very central.
Chateau St. Denis a Historic Downtown Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
This was o our second year and we were very pleased with the hotel, staff and accommodations
Dennis
Dennis, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Darren
Darren, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Some improvements needed!!
It truely is a very nice hotel that was very convenient to the main attractions in town so that was a plus and we did have a quite room. The amenities were not there. One small bar of soap was in the room when we arrived. There were ample towels but we had to ask for shampoo. There were a few spots in the room that had been missed in cleaning. Breakfast was rather limited in choices. There was an added resort fee when we booked and we did not understand what it was for. Its not a resort. My suggestion is that the management needs to step up their game and add more staff and creature comforts.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Kara
Kara, 1-night family trip
Verified Hotels.com guest review
6/10 Good
13 December 2024
Jimmy G
Jimmy G, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
6/10 Good
10 December 2024
brandon
brandon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
James
James, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Great stay- family was happy! Just there is an echo in the rooms and it was a little noisy when family passed in halls - it was very busy
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Andreé
Andreé, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
The place was nice and very convenient location. Staff was friendly and helpful.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
1. We checked-in to a room that had no door lock on it and the shower head was broken and had not been fixed yet. We were given another room.
2. There was a chicken bone, eaten clean, on the floor in the hallway near the room.
3. The bartender on Friday night was very nice and accommodating.
4. The bathroom in the lobby was clean.
5. The room and bathroom was clean.
6. The bed was comfortable.
7. There were hardly any Christmas decorations. That was disappointing.
8. The guy serving breakfast on Sunday did not give off a feeling of being happy with his job.
9. There was a disturbance next door to us, hotel staff came up quickly to see about it.
10. Breakfast could include biscuits and bacon. The juice machine was broken.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 November 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Trista
Trista, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
25 November 2024
Excitement turn to disappointment
I have always wanted to stay at this hotel when I come to town for Christmas festival but it wasnt exactly all I dreamed of. It’s a beautiful property & the staff was pretty helpful but the Bathroom in my room was not very clean, dirty in fact. Hair everywhere in shower & on the floor. There was also No hair dryer in room. There was some holes in the bed sheets. Idk, the breakfast was nice. The lobby & property was pretty.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Tammie
Tammie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Jacob
Jacob, 1-night business trip
Verified Hotels.com guest review
6/10 Good
15 November 2024
Could be better
The check in process was slow, overall nice hotel. I did not get that customer service was their focus.
I also had to pay an additional fee to cover the wifi, breakfast and other amenities advertised. This was charged even though I made my purchase through hotels.com. I though I was getting a decent price however probably paid more than if I would have just booked directly.
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
12 November 2024
I have not received the incidental charges on my credit card of $20.82, on 10-29, and $21.45, on 11-4. I did not incur ant incidental charges.
terry
terry, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 November 2024
Disappointed
Hotel needs to be cleaned painted updated very disappointed. The cleanses was not there at all. Whoever cleaned our room did a very poor job. Call downstairs and complained told me housekeeping was gone for the day. They will send up sheets so I can put on myself very very disappointed, someone should inspect rooms when they are supposedly ready
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
10 November 2024
Never again
Did not receive the room/king bed, or view "historic" I booked and paid for. They told me it was my fault since I booked same day. The room was fine if it was what you asked for. The view was of the modern event center. I took a picture to the front desk and asked if this was an "historic" view. They said that designation just meant buildings. Very misleading. Then, the 2nd day they invalidated our keys and we had to stop to get them reprogrammed. Next was a building wide power failure. Fortunately, we were not the ones on the elevator. The response of the staff was effectively "meh", until I said my dissatisfaction would be reflected in my review. By then it was too late to do anything. I won't be back and cannot recommend.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
4/10 Fair
8 November 2024
Good location. Filthy rooms. Cold breakfast.
The room we stayed in was filthy. There was hair and dirt in the shower and on the bathroom floor. After our shower our feet carried the dirt into the bedroom. There was no toilet paper when we first got into the room. The eggs and sausage were cold. The listing said free parking and breakfast. When we arrived we were charged $21 for a resort fee. When I asked what that was for I was told that covered breakfast, parking and use of the fitness room. The staff was pleasant and the location was good.