Astor Crowne Plaza New Orleans French Quarter

Photo gallery for Astor Crowne Plaza New Orleans French Quarter

Primary image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Astor Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans French Quarter

4.5 star property
Luxury hotel with outdoor pool, near Canal Street

7.6/10 Good

2,134 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
739 Canal Street, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Conference space
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk
  • Royal Street - 1 min walk
  • Decatur Street - 4 min walk
  • Saenger Theatre - 5 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Saint Louis Cathedral - 11 min walk
  • Mississippi River - 12 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive
  • New Orleans Union Passenger Terminal - 19 min walk

About this property

Astor Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans French Quarter offers a fantastic location, putting you a short five-minute walk from Canal Street and Bourbon Street. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a short 10-minute walk of Royal Street and Saenger Theatre. The helpful staff and restaurant get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 693 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 49 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Children stay free

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (32001 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable/satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 35 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 20.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Valet parking costs USD 49 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property does not permit coolers in guestrooms.

Also known as

Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans an IHG Hotel
Astor Crowne Plaza New Orleans French Quarter Hotel
Astor Crowne Plaza New Orleans French Quarter New Orleans
Astor Crowne Plaza New Orleans French Quarter Hotel New Orleans

Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Christopher, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay!
This is a wonderful place to stay!! It convenient and staff is friendly. My room was clean! Valet parking was good. It was hectic but they have a system. This was my second stay here and will continue to choose the Astor Crowne Plaza for future stays.
Flimeka, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
The front desk was super helpful and efficient at their job. We were able to check in early. The hotel does have a small lobby so lots of people to wade through but the rest of the hotel quiet. I'm thinking they could use an update soon. Especially for the prices you pay. Overall good experience.
MARIE, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

NO trip
We enjoyed the stay and accommodations!
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Location
The hotel is close to everything without being in the heart of everything (corner of Canal and Bourbon Streets). The lights in the room was not adequate and toilet are very low to the floor. They should be standard height, Overall I give the how an 8 of 10. I would stay there again.
Angela, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

great location, ok Hotel
If the French Quarter is your main interest while visiting New Orleans you can't beat this location. The hotel is at the intersection of Canal and Bourbon. The hotel itself could use updating. The food at the restaurant was OK, and in a city known for its great food, the food should have been better.
Ricardo, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was not extravagant, however it was nice and clean. The staff was very courteous. Check in was late, however there were a lot of people here. I would stay here again.
Regina, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jean, 3-night family trip
Verified Hotels.com guest review