InterContinental London - The O2, an IHG Hotel in London

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2 indoor pools, open 6:30 AM to 9:00 PM, pool loungers

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

VIP Access

4-star property

4-star hotel with full-service spa, connected to the convention centre, near O2 Arena

9.0/10 Superb

1,027 verified Hotels.com guest reviews

Popular amenities

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW

Room options

About this area

What's nearby

In Greenwich
O2 Arena - 1 min walk
Thames River - 17 min drive
ExCeL Exhibition Centre - 21 min drive
London Stadium - 24 min drive
Westfield Stratford City - 11 min drive
Tower Bridge - 29 min drive
Liverpool Street - 15 min drive
St. Paul's Cathedral - 36 min drive
The Shard - 34 min drive
London Bridge - 36 min drive

Getting around

London (LCY-London City) - 26 min drive
London (STN-Stansted) - 44 min drive
London (SEN-Southend) - 50 min drive
London (LTN-Luton) - 61 min drive
Gatwick Airport (LGW) - 64 min drive
Heathrow Airport (LHR) - 92 min drive
London Maze Hill Station - 4 min drive
London Westcombe Park Station - 4 min drive
London Charlton Station - 5 min drive
North Greenwich Underground Station - 9 min walk

Restaurants

Water Margin - 5 min walk
Gourmet Burger Kitchen - 5 min walk
TGI Friday's - 5 min walk
Chaeyenne Spur Steak & Grill - 5 min walk
Gaucho - 5 min walk

About this property

InterContinental London - The O2, an IHG Hotel

InterContinental London - The O2, an IHG Hotel puts you 0.1 mi (0.1 km) from O2 Arena and 2.3 mi (3.8 km) from ExCeL Exhibition Centre. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Market Brasserie, one of 2 restaurants, serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 indoor pools, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the comfortable beds and breakfast. The property is only a short walk to public transportation: North Greenwich Underground Station is 9 minutes away.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hungarian, Italian, Lithuanian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available.

Safety measures

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

453 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in time from 3 PM until midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (GBP 40 per night)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 7:30 AM–11:30 AM
2 restaurants
3 bars/lounges
2 coffee shops
Coffee/tea in a common area
Private dining
24-hour room service

Travelling with children

Children stay for free (see details)
Children's menu

Working away

Business centre
20 meeting rooms
Computer station
Conference centre (16146 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness centre
2 indoor pools
Shopping centre on site
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Languages

Afrikaans
Bulgarian
Chinese (Mandarin)
English
French
German
Hungarian
Italian
Lithuanian
Portuguese
Russian
Spanish

Room amenities

Be entertained

42-inch TV
Satellite TV channels
Films for purchase

Home comfort

Air conditioning and heating
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Pillow menu
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed

Freshen up

Private bathroom
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Food and drink

Champagne service
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

Market Brasserie – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

The Peninsula – This fine-dining restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open selected days.

Meridian Lounge – This bistro specialises in British cuisine and serves breakfast, lunch and light fare. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

Breakfast costs between GBP 25 and GBP 30 per person (approximately)
Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

Self-parking costs GBP 40 per night

Pool, spa, & gym (if applicable)

The fitness facility is accessible for an extra charge
Pool access available from 6:30 AM to 9:00 PM
Children under 6 years old are not allowed in the spa without adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Intercontinental London O2 Hotel

Intercontinental O2 Hotel

Intercontinental London O2

Intercontinental O2

InterContinental London The O2

InterContinental London The O2 an IHG Hotel

InterContinental London - The O2, an IHG Hotel Hotel

InterContinental London - The O2, an IHG Hotel London

InterContinental London - The O2, an IHG Hotel Hotel London

Frequently asked questions

Does InterContinental London - The O2, an IHG Hotel offer free cancellation for a full refund?

Yes, InterContinental London - The O2, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at InterContinental London - The O2, an IHG Hotel?

As of 27 January 2023, prices found for a 1-night stay for 2 adults at InterContinental London - The O2, an IHG Hotel on 12 February 2023 start from €222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at InterContinental London - The O2, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at InterContinental London - The O2, an IHG Hotel?

Yes, there are 2 indoor pools. Guests have pool access from 6:30 AM to 9:00 PM.

Are pets allowed at InterContinental London - The O2, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at InterContinental London - The O2, an IHG Hotel?

Yes. Self-parking costs GBP 40 per night.

What are the check-in and check-out times at InterContinental London - The O2, an IHG Hotel?

You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at InterContinental London - The O2, an IHG Hotel and nearby?

InterContinental London - The O2, an IHG Hotel has 2 indoor pools and 3 bars, as well as a spa and a 24-hour fitness centre.

Are there restaurants at or near InterContinental London - The O2, an IHG Hotel?

Yes, there are 2 on-site restaurants, featuring local cuisine. Nearby restaurants include Water Margin (5-min walk), Gourmet Burger Kitchen (5-min walk) and TGI Friday's (5-min walk).

What's the area around InterContinental London - The O2, an IHG Hotel like?

InterContinental London - The O2, an IHG Hotel is located by the river in Greenwich, a short 9-minute walk from North Greenwich Underground Station and 10 minutes' walk from Thames River. Travellers say that this hotel is in a good location.

9.0

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

25 January 2023

Disappointed

Disappointed to arrive with unfriendly member of staff checking us in. Very blunt. Not welcoming. To then be told we had to pay £200 holding deposit for damages with no prior warning which is totally excessive considering we’d paid £250 per night. Was also told it would be a holding deposit and released on departure. 4 days later it has not been returned to our account and when I phoned up to check, was told it would be 5-10 days. Also we went to the spa to take a look around and enquire about availability. Was told that the menu was on the Tv in our room and they had no price list. Staff were just sat behind the table talking and paying us no attention- felt very rude. We therefore did not book the spa because of it.