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Grand Hotel

4.0 star property
Mountain hotel in Nuwara Eliya with 4 restaurants and spa

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Gregory's Suite | Living area
Gregory's Suite
4 restaurants, lunch, dinner served; Indian cuisine
Escape to the mountains at Grand Hotel, where rustic charm meets upscale comfort. Unwind with a manager's reception, explore the garden and playground or indulge in Indian cuisine at one of four restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • Terrace

Feel at home (6)

  • Playground on-site
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €248
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Queen Elizabeth Suite

Queen Elizabeth Suite

Queen Elizabeth Suite

Highlights

Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Bidet
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
Separate bath and shower
Bathrobes
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Bedroom, Hill View

Deluxe Double Room, 1 Bedroom, Hill View

Deluxe Double Room, 1 Bedroom, Hill View

Highlights

Heating
TV
Blackout curtains
Premium bedding
Bidet
Separate bath and shower
Bathrobes
Coffee/tea maker
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Gregory's Suite

Gregory's Suite | Living area

Gregory's Suite

Highlights

Heating
Free cots/infant beds
TV
Premium bedding
2 bedrooms
Day bed
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
2 bedrooms
Bidet
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Highlights

Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Bidet
Separate bath and shower
Bathrobes
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Grand Hotel Rd, Nuwara Eliya, 22200

What's nearby

  • Nuwara Eliya Golf Club - 9 min walk - 0.8 km
  • Assemblies of God Church Nuwara Eliya - 16 min walk - 1.3 km
  • Lake Gregory - 4 min drive - 2.0 km
  • Pedro Tea Factory - 7 min drive - 4.5 km
  • Lover's Leap Waterfall - 7 min drive - 4.0 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 61.8 miles/99.5 km

Restaurants

  • ‪Ambal's Hotel - ‬13 min walk
  • ‪De Silva Foods - ‬12 min walk
  • ‪Grand Indian Restaurant - ‬1 min walk
  • ‪Pizza Hut - ‬15 min walk
  • ‪Milano Restaurant - ‬11 min walk

About this property

Grand Hotel

Grand Hotel is a great choice for a stay in Nuwara Eliya. Guests can be pampered with spa services at the spa, and Grand Indian, one of 4 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights at this eco-friendly hotel include 3 bars/lounges, an indoor pool and a fitness centre.

Languages

English

At a glance

DONE

Hotel size

    • 154 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Pool table
  • Golfing nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Grand Spa has 3 treatment rooms, including rooms for couples. The spa is open daily.

Dining

Grand Indian – This restaurant specialises in Indian cuisine and serves lunch and dinner.
Grand Thai – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.
Magnolia – This restaurant specialises in international cuisine. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: USD 125
  • Christmas Eve (24 December) gala dinner per child: USD 60 (from 5 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 200
  • New Year's Eve (31 December) gala dinner per child: USD 100 (from 5 to 11 years old)

Optional extras

  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?

Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Grand Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Grand Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Grand Hotel and nearby?

Have fun with nearby activities such as horse riding and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel also has 3 bars, a sauna and a steam room, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Grand Hotel?

Yes, there are 4 on-site restaurants, featuring Indian cuisine.

What's the area around Grand Hotel like?

Grand Hotel is a short 9-minute walk from Nuwara Eliya Golf Club and 16 minutes' walk from Assemblies of God Church Nuwara Eliya.

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Grand Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We were surprised by the size and substance of the building which combines Tudor and Edwardian style. The staff were charming and their service was faultless. Most cocktails were delicious and the food top notch.
2-night trip

10/10 Exceptional

I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel.
Heba, 2-night trip

10/10 Exceptional

Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka
Sanjeevan, 2-night trip

10/10 Exceptional

Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!
Alex T, 2-night trip

10/10 Exceptional

This was a luxurious property with fantastic amenities and excellent food selections.
Doug, 2-night trip

10/10 Exceptional

A lovely comfortable stay
A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Kristian, 1-night trip

6/10 Good

Poor value for money
Historical hotel with plenty of staff but overall it is overrated. Poor value for money.
1-night trip

10/10 Exceptional

Amazing - last visited in 1974 and 1978! Loved the gardens and the maintenance of the hotel and surroundings. Service was super - friendly staff - will definitely visit again.
Celestina, 2-night trip

10/10 Exceptional

Quite simply superb. The staff were extremely attentive and polite
David, 2-night trip

10/10 Exceptional

Excellent classic, historical hotel
Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.
philippa, 2-night trip

8/10 Very good

Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
petranella, 1-night trip

10/10 Exceptional

Fabulous hotel to relax for a few days
We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.
Ellen, 2-night trip

8/10 Very good

High tea only okay.
Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Robert, 2-night trip

4/10 Fair

The Grand Hotel is a nice place with a good location to see Nuwara Eliya. The hotel itself was very nice, but the rooms were poor, and need an upgrade. The Thai restaurant made amazing food. But! The staff at this property were the worst I have ever experienced, and my family and I experienced several situations with issues. First there was an issue with my mom wanting to go to the pool, which she was told she could, but when she got down to the pool area, she was told she was not allowed, even though there were only three people there and 12 empty chairs, so she was sent back to her room. Secondly, my dad wanted to enter the gym and sauna, and was told the same, he could not enter, event though nobody was there. The staff was so unfriendly and not helpful at all. Lastly, the worst things of all was, that we had paid for 4 breakfasts, but my wife could not join the trip, so we had paid for one extra and wanted to invite our Sri Lankan friend to join us for breakfast. The staff made a big issue with this, and that we had to pay for one extra, even though we were still four people, so we ended up paying for 5 breakfasts and only being 4. We were not met at all, and they were so unpolite to us the entire stay. When we checked out, the staff asked how our stay was, and we said it had not been good due to the many issues we had, and then the staff just walked away to another couple and asked them about their stay, so not listening at all. I would NOT recommend this place.
Victor, 1-night trip

10/10 Exceptional

It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.
Stephen, 3-night trip

2/10 Poor

We weren't please with the way we been treated by the staff and the conditions of the rooms given because first room we were given (Room 258) had a blocked toilet and we were given that room by the staff member knowingly that room had issues by the reception staff member because he told me that when I went for the checkout next day morning! In the middle of the night they moved us to Room 353 and it had NO COLD water therefore my husband had several burnt spots on his back which wasn't at all good. They weren't even apologized for what happened!!! After we left we we received email from Chinthana Bandara, Hotel Operations Manager, The Grand Hotel with incorrect information therefore I wrote to him BUT had no response from him yet... Not recommend this hotel unless they repair the hotel rooms up to the required standards
Kamani, 1-night trip

8/10 Very good

Ramasamy, 2-night trip

10/10 Exceptional

Estancia fascinante, rodeado de ambiente histórico muy buen conservado y actualizado, en un entorno excepcional
ARACELI NUÑEZ, 1-night trip

6/10 Good

Christopher, 1-night trip

10/10 Exceptional

Shalini, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

YOSHIHISA, 2-night trip

8/10 Very good

Pushpavaly, 1-night trip

10/10 Exceptional

Kevin, 2-night trip

10/10 Exceptional

Mustafiz, 1-night trip