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Hotel Dene & Conference Centre

3.5 star property
Hotel with casino and indoor pool

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Photo gallery for Hotel Dene & Conference Centre

Standard Room, 2 Queen Beds
Exterior
Meeting facility
Terrace/patio
Reception
Hotel Dene & Conference Centre offers a warm welcome with breakfast, a cozy bar, and BirchBark Bistro. Stay connected with in-room WiFi, unwind at the 24-hour gym or laundry facilities. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Casino
  • Pool
  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Casino
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Hot tub
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
The current price is €85
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for King Suite

King Suite

King Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Separate bedroom
Pillow-top bed
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow-top bed
Blackout curtains
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King

Standard King

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow-top bed
Blackout curtains
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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8.2 out of 10, Very good, 836 reviews
The price is €86
includes taxes & fees
1 Jul - 2 Jul
Ramada by Wyndham Cold Lake
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About the area

Map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5

What's nearby

  • Casino Dene - 6 min walk - 0.6 km
  • Cold Lake Energy Centre - 15 min drive - 16.7 km
  • Cold Lake Marina - 19 min drive - 20.2 km
  • Kinosoo Beach - 19 min drive - 19.9 km
  • Kinosoo Ridge Ski Resort - 33 min drive - 28.3 km

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Sawmill Prime Rib & Steakhouse - ‬7 min drive
  • ‪O2's Tap House & Grill - ‬7 min drive
  • ‪A&W Restaurant - ‬8 min drive

About this property

Languages

English

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This property enforces quiet hours from 10:00 PM to 7:00 AM
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 32 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Ski area nearby
  • Marina nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • An indoor pool
  • Casino
  • 5 casino gaming tables
  • 40 casino slot machines
  • Hot tub
  • Casino VIP room
  • At least 80% of lighting from LEDs
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet
  • Lever door handles
  • Area rugs in public areas
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Free local calls
  • Desk chair

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

BirchBark Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of CAD 250 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from June 6 2025 to August 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from 16 January 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 26.25 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

Does Hotel Dene & Conference Centre offer free cancellation for a full refund?

Yes, Hotel Dene & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Dene & Conference Centre?

Yes, there's an indoor pool.

Are pets allowed at Hotel Dene & Conference Centre?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 32 kg per pet. There's a charge of CAD 26.25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Dene & Conference Centre?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Dene & Conference Centre?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Hotel Dene & Conference Centre?

Yes, the 25000 square-foot casino features 40 slot machines and 5 gaming tables.

What is there to do at Hotel Dene & Conference Centre and nearby?

Have fun with nearby winter activities such as skiing. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hotel Dene & Conference Centre also has a casino and a 24-hour fitness centre, as well as a picnic area.

Are there restaurants at or near Hotel Dene & Conference Centre?

Yes, there's an on-site restaurant, BirchBark Bistro. The dining venue will be unavailable from 6 June 2025 to 31 August 2025 (dates subject to change).

What's the area around Hotel Dene & Conference Centre like?

Hotel Dene & Conference Centre is located a short 3-minute walk from Casino Dene.

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Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Casino
Elevator
Bathroom
Shower
Bed
Hot Tub
Microwave

What guests liked

  • Breakfast was substantial, tasty, and excellent with a variety of options available. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great value.
Shadey, 4-night trip

10/10 Exceptional

A place for friends and family to visit ❤️

The room was nice and clean! The atmosphere was great
Marion, 1-night trip

10/10 Exceptional

Nice place
3-night trip

10/10 Exceptional

The rooms are absolutely beautiful
Dustin, 1-night trip

10/10 Exceptional

Awesome place
Devon, 1-night trip

2/10 Poor

Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.
Daniel, 16-night trip

10/10 Exceptional

Great staff, Paige is the absolute best
Marcel, 1-night trip

10/10 Exceptional

Clean and comfortable
Daniel, 1-night trip

10/10 Exceptional

Everything was good thanks to page for being special,ur doing a good job keep it up
John, 1-night trip

8/10 Very good

Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.
Amber, 1-night trip

6/10 Good

Good
Dennis, 1-night trip

10/10 Exceptional

This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
brylee, 4-night trip

8/10 Very good

Nice place to stay !
Alexander, 1-night trip

8/10 Very good

Great stay
Harry, 2-night trip

8/10 Very good

Clean looks good but misses final touch

Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again
Chad, 1-night trip

10/10 Exceptional

Easy excess, paling was good
Joe, 1-night trip

10/10 Exceptional

Beautiful hotel and staff were excellent!
Laura, 3-night trip

10/10 Exceptional

Excellent ability. Well run. Pleasant. Clean and modern.
Gale, 1-night trip

10/10 Exceptional

Dene hotel convention and casino

First time at this property, well priced, clean quiet friendly staff,great breakfast included. Definitely stay here again.
Garry, 1-night trip

2/10 Poor

Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Eric, 1-night trip

10/10 Exceptional

The hotel is a beautiful property , and the room is a great value - clean, and wonderful to have a king bed.
Kristin, 2-night trip

10/10 Exceptional

Clean, modern rooms, staff was great, decent prices, fun casino
Tyler, 1-night trip

10/10 Exceptional

Nice property with reasonable prices
Go Calgary, 1-night trip

8/10 Very good

Not bad
Ivan, 1-night trip

10/10 Exceptional

Great place to be, beat the rush get your breakfast early
Yvonne, 2-night trip