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Coffs Harbour Sanctuary Resort

Photo gallery for Coffs Harbour Sanctuary Resort

Sports facility
Aerial view
Superior Twin Room | Blackout curtains, iron/ironing board, cots/infant beds, free WiFi
Breakfast and dinner served
Family Room with separated bedroom - Garden View | Bathroom | Free toiletries, hair dryer, towels

Overview of Coffs Harbour Sanctuary Resort

Coffs Harbour Sanctuary Resort

3.5 star property
3.5-star motel in Coffs Harbour with outdoor pool and restaurant
7.4 out of 10 Good
7.4/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
250 Pacific Highway, Coffs Harbour, NSW, 2450
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Sauna
  • Children's pool
  • Waterslide
  • Room service
  • 2 meeting rooms
  • Terrace
  • Air conditioning
For families
  • Cots/infant beds (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Big Banana Fun Park - 8 min drive

Getting around

  • Coffs Harbour, NSW (CFS) - 7 min drive
  • Coffs Harbour Station - 6 min drive

Restaurants

  • Guzman Y Gomez - 5 min walk
  • Coast Hotel - 3 min drive
  • McDonald's - 16 min walk
  • Comfort Inn Big Windmill - 12 min walk
  • Gloria Jean's Coffees - 16 min walk
Map

About this property

Coffs Harbour Sanctuary Resort

A great choice for a stay in Coffs Harbour, Coffs Harbour Sanctuary Resort is only 3.6 mi (5.8 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Treehouse Restaurant, which serves breakfast and dinner. Other features include a bar/lounge, an outdoor tennis court and a sauna. The helpful staff and location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide
  • Fence around the pool

What to do

  • Tennis
  • Basketball
  • Pool table
  • Ping pong
  • Whale watching nearby

Working away

  • 2 meeting rooms
  • Conference space (2347 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Arcade/games room
  • Outdoor tennis court
  • Sauna
  • Water slide

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Treehouse Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 25 for adults and AUD 18 for children

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Children & extra beds

  • Cots/infant beds are available for AUD 30.0 per stay
  • Rollaway beds are available for AUD 30 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • Ecolab (third-party expert - Global)
  • SGS (third-party expert - Global)
  • Bureau Veritas (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Frequently asked questions

Does Coffs Harbour Sanctuary Resort offer free cancellation for a full refund?
Yes, Coffs Harbour Sanctuary Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Coffs Harbour Sanctuary Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Coffs Harbour Sanctuary Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:30 PM.
Are pets allowed at Coffs Harbour Sanctuary Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Coffs Harbour Sanctuary Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Coffs Harbour Sanctuary Resort?
You can check in from 2 PM - 8:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Coffs Harbour Sanctuary Resort and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a water slide and a sauna. Coffs Harbour Sanctuary Resort also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Coffs Harbour Sanctuary Resort?
Yes, there's an on-site restaurant, Treehouse Restaurant.
Does Coffs Harbour Sanctuary Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Coffs Harbour Sanctuary Resort like?
Coffs Harbour Sanctuary Resort is a short 7-minute drive from Coffs Harbour, NSW (CFS) and 13 minutes' walk from Coffs Harbour Health Campus. Travellers say that the motel is in a great location.

Reviews

7.4

Good

7.9/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

6.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Dianne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rodney, 1-night trip
Verified Lastminute guest review

6/10 Good

Needs updating badly.
Will, 2-night family trip
Verified Wotif guest review

8/10 Very good

Shaina, 2-night trip
Verified Wotif guest review

8/10 Very good

The bush surroundings were great and peaceful. Wish we had more time to walk. It was a very quick visit. Traffic during the night was noisy but not enough to keep me awake.
Gabrielle, 1-night family trip
Verified Wotif guest review

8/10 Very good

Nice place for the price.
Andrew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Expedia guest review

8/10 Very good

Ver nice and beautiful outlook so close to the highway and you would not know it… peaceful and very harmonious
John, 1-night business trip
Verified Wotif guest review

6/10 Good

Lovely size room but very outdated the room also had a smell that wasn’t very pleasant
Jackie, 1-night romance trip
Verified Wotif guest review

2/10 Poor

For a Sanctuary Resort I would have expected a lot better! Over priced, very old run down building which was dirty and I have photo's to prove this! I did tell the reception on 2 occasions of my disapproval but all she said was I'll let the manager know. Lacking in facilities advertised! Sauna under maintenance, bar filled with boxes/junk not open like a bar! No breakfast on Sunday's! No mentioned room service available! Basically no restaurant as it was pre order and only basic food served between 6-7.30pm! Don't chance your safety or waste your money staying there! No appliances in our room (room 44) were test and taged. 1/2 used milk from previous guest left in the fridge. Glasses that were meant to be clean put in paper bag were dirty! Chipped coffee mug. Bug's/dust on bathroom floor. Massive cracks in the bathroom basin. Random dirt/stains on the curtains. Not to mention ashtrays on most outdoor tables in ad it states non smoking property but room sment like smoke. I booked a room with queen and twin bed and got a queen and single bed when I questioned reception again all I got was no we do have twin bed's in any of the rooms and they would let manager know! And there's more complaints.....! Very disappointed!
Olivia, 1-night family trip
Verified Wotif guest review