Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Sorrento, Campania, Italy
1 room, 2 adults

Hilton Sorrento Palace

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
Via Sant' Antonio 13, Sorrento, NA, 80067, Italy

Luxury hotel with indoor pool, connected to the convention center, near Marina Grande Beach
  • Free WiFi in lobby
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

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This property is closed from October 29 2020 to March 31 2021 (dates subject to change).
Guests rated location
Based on 83 verified reviews from guests who stayed at this property
Safe
47 positive mentions47 guests said the location feels safe
Quiet
43 positive mentions43 guests said the location is quiet
Walkable
37 positive mentions37 guests said the location is easily walkable
Dining options
30 positive mentions30 guests said there were lots of dining options
Shopping
20 positive mentions20 guests said the location is good for shopping

Popular amenities

  • Parking available
  • Parking available
  • Pool
  • Pool
  • Free WiFi
  • Free WiFi
  • Gym
  • Gym
  • Air Conditioning
  • Air Conditioning

Main amenities

  • 335 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool access
  • Rooftop terrace
  • 24-hour fitness center
  • Valet parking
  • Spa services
  • 24-hour business center
  • In-room childcare
  • Terrace
  • Free WiFi in lobby

For families

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • On the waterfront
  • Marina Grande Beach - 16 min walk
  • Baths of Queen Giovanna - 41 min walk
  • Pompeii Archaeological Park - 16.6 mi / 26.7 km
  • Vesuvius National Park - 29.4 mi / 47.3 km
  • Naples National Archaeological Museum - 31.8 mi / 51.2 km
8.8Fabulous188See all 188 Hotels.com reviews
  • Excellent service and amenities, beautiful views and pools. Fitness center was well…Oct 25, 2019
  • Situated high above Sorrento with magnificent few of Vesuvio. We stayed in special “…Aug 25, 2020

Hilton Sorrento Palace

  • Twin Room, Hill View
  • Single Room, Hill View
  • Room, 1 King Bed, Hill View
  • Room, 1 King Bed, Sea View
  • Family Triple Room, Hill View
  • Executive Suite, 1 King Bed
  • Family Triple Room, Sea View
  • Executive Room, 1 King Bed, Sea View
  • Room, 1 King Bed, Garden View
  • Family Triple Room, Garden View
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Triple Room, Sea View
  • Deluxe Quadruple Room, Sea View
  • Executive Triple Room, Sea View
  • Superior Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed, Hill View
  • Superior Triple Room, Sea View
  • Superior Triple Room, Hill View
  • Executive Quadruple Room, Sea View
  • Superior Quadruple Room, Hill View
  • Junior Suite, 1 King Bed, Sea View
  • Suite, 1 King Bed (Surya)

More great choices

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What’s around Hilton Sorrento Palace

Landmarks

  • On the waterfront
  • Marina Grande Beach - 16 min walk
  • Baths of Queen Giovanna - 41 min walk
  • Pompeii Archaeological Park - 16.6 mi / 26.7 km
  • Vesuvius National Park - 29.4 mi / 47.3 km
  • Naples National Archaeological Museum - 31.8 mi / 51.2 km

Getting around

  • Naples Intl. Airport (NAP) - 65 min drive
  • Costa d'Amalfi Airport (QSR) - 62 min drive
  • Sorrento Station - 12 min walk
  • Meta Station - 9 min drive
  • Sant'Agnello Station - 10 min drive
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At a glance

Key facts

Hotel size

  • This hotel has 335 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. This property’s seasonal indoor pool is open November-March.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Onsite self parking (EUR 17 per day)

  • Onsite valet parking (EUR 17 per day)

  • Wheelchair-accessible parking on site

  • Street parking available
Hilton Sorrento PalaceCheck location

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 24
  • Conference space
  • Conference space size (feet) - 90353
  • Conference space size (meters) - 8394
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1981
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recommended hotels

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Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Pagoda Pool Bar - This bar is located by the pool. Open daily.

L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Hilton Sorrento Palace’s small print

Also known as

  • Hilton Palace
  • Sorrento Palace Hilton
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Sorrento
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Palace Hotel
  • Hilton Palace Hotel Sorrento
  • Hilton Palace Sorrento
  • Hilton Sorrento
  • Hilton Sorrento Palace
  • Palace Hilton Sorrento
  • Sorrento Hilton
  • Sorrento Palace

Policies

This property charges a 10% service fee to food and beverage purchases on site.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 6:00 PM.

    • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night

    Optional extras

    Self parking costs EUR 17 per day

    Valet parking costs EUR 17 per day

    WiFi is available in guestrooms for EUR 9.9 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for EUR 9.9 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Sorrento Palace

    • Does Hilton Sorrento Palace offer free cancellation for a full refund?
      Yes, Hilton Sorrento Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Hilton Sorrento Palace currently open?
      This property is closed from October 29 2020 to March 31 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Hilton Sorrento Palace?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hilton Sorrento Palace?
      Yes. Self parking costs EUR 17 per day. Valet parking costs EUR 17 per day.
    • Is there a pool at Hilton Sorrento Palace?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
    • Are pets allowed at Hilton Sorrento Palace?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Hilton Sorrento Palace?
      You can check in from 3 PM - noon. Check-out time is 11 AM. Contactless check-out is available.
    • Are there restaurants at or near Hilton Sorrento Palace?
      Yes, there's an onsite restaurant that offers Italian cuisine, garden views, and poolside dining. Nearby restaurants include Ristorante the Garden (8-min walk), La Favorite 'o Parrucchiano (8-min walk), and Ristorante Fuoro (9-min walk).
    • What is there to do near Hilton Sorrento Palace?
      Recommended spots to visit include Marina Grande Beach (0.8 mi) and Baths of Queen Giovanna (2.1 mi), along with Pompeii Archaeological Park (16.6 mi) and Vesuvius National Park (29.4 mi).

    Recent reviews

    Fabulous 8.8 From 188 reviews

    Very Good 8.0
    Everything was wonderful. Just wish they had a shuttle service after spending so much.
    Nov 22, 2019Verified Hotels.com guest review
    us4 night family trip
    Very Good 8.0
    The view was fantastic. The service from the staff was excellent. The hotel itself was modern & clean. The rooms were spacious, with a tub/shower in the bathroom. Even the breakfast buffet offered good quality food and variety. We struggled with the WiFi all three days of our stay, and the hotel took it off our bill. Vending machines are not the same as a gift shop to buy water, soft drinks, snacks or forgotten items.
    Oct 16, 2019Verified Expedia guest review
    us3 night family trip
    Exceptional 10.0
    It such a amazing experience! Far exceeded my expectation.
    Oct 12, 2019Verified Expedia guest review
    us1 night family trip
    Poor 2.0
    Do not go there!!!
    The room is poor look like motel not like hilton. Old and ugly. Dose not worth the money!!!
    Oct 8, 2019Verified Hotels.com guest review
    Ophira, il3 night romance trip
    Good 6.0
    Sorrento hotel no palace
    The photos were definitely enhanced we had a terrible view of parking lot I booked 8 rooms And really wasn’t happy with room shower barely worked not a 4 star stretching a three
    Oct 5, 2019Verified Hotels.com guest review
    Mario, us4 night trip with friends
    Exceptional 10.0
    The view was extraordinary from the breakfast dining room. And the gala ball on Floor C . . . simply marvelous.
    Sep 28, 2019Verified Orbitz guest review
    us4 night romance trip
    Very Good 8.0
    Breakfast view!
    The room was average. But the highlight was the view from the breakfast room!!!
    Sep 22, 2019Verified Hotels.com guest review
    Lorrie, ca2 night trip
    Poor 2.0
    Not worth the money we paid for a 5star hotel. Staff not helpful at all . Bedding not great , was better in a best western . Very disappointing. Would not recommend it. Very uphill too , better hotels nearby in Sorrento. No smile , no greeting on any staff what so ever. Way we were treated was bad. They need to learn from other hotels how to treat customers.
    Sep 16, 2019Verified Hotels.com guest review
    gb3 night family trip
    Exceptional 10.0
    Beautiful ocean front property.... had a good time there!
    Sep 13, 2019Verified Expedia guest review
    Lilly, us4 night family trip
    Exceptional 10.0
    Excellent
    Service is unbelievable eager to help with a smile I would say one of the best hotels in sorrento For an American it gives that that homey feel hotel which is nice
    Sep 12, 2019Verified Hotels.com guest review
    avrohom, us2 night trip with friends
    See all reviews

    Hilton Sorrento Palace