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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Hotel New Otani Tokyo Garden Tower

4.5-star4.5 stars
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578, Japan

Luxury hotel with 20 restaurants, near Shinjuku Gyoen National Garden
  • Free Internet and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • big hotel three separate buildings, the tower exit is closest to the underground station…Nov 3, 2018
  • Excellent service, friendly and helpful staff, highly recommended.Mar 5, 2018

Hotel New Otani Tokyo Garden Tower

from €208
  • Garden Tower Standard Room
  • Deluxe Room, Tower
  • Junior Suite, Garden View, Tower
  • Standard Room, Garden View
  • Garden Tower Deluxe Triple Room
  • Garden Tower Standard Twin Room
  • Garden Tower Standard Double Room, Non Smoking
  • Standard Triple Room

What’s around Hotel New Otani Tokyo Garden Tower

Landmarks

  • In Chiyoda
  • Shinjuku Gyoen National Garden - 27 min walk
  • Tokyo Midtown - 30 min walk
  • Nippon Budokan - 33 min walk
  • Tokyo National Olympic Stadium - 33 min walk
  • Tokyo Imperial Palace - 34 min walk
  • Roppongi Hills - 40 min walk
  • Tokyo International Forum - 41 min walk

Getting around

  • Narita Intl. Airport (NRT) - 50 min drive
  • Haneda Airport (HND) - 30 min drive
  • Yotsuya Station - 9 min walk
  • Ichigaya Station - 17 min walk
  • Shinanomachi Station - 22 min walk
  • Kojimachi Station - 6 min walk
  • Akasaka-Mitsuke Station - 8 min walk
  • Nagatacho Station - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 836 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. Contact the property in advance to get details. Meals are not included in the room rate for children ages 5 and younger who stay free.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 20

Travelling with others

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transport

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM *

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Golf driving range on site
  • Tennis lessons on site
  • Bicycle rentals nearby
  • Tennis on site
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Tour D Argent - This fine-dining restaurant specializes in French cuisine.

Taikan-en - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Sekishin-tei - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Bella Vista - This restaurant serves lunch and dinner. Open daily.

Hotel New Otani Tokyo Garden Tower’s small print

Also known as

  • Hotel New Otani Tokyo Garden Tower
  • New Otani Tokyo Tower Tokyo
  • Hotel New Otani Tokyo Garden Tower Hotel
  • Hotel New Otani Tokyo Garden Tower Tokyo
  • Hotel New Otani Tokyo Garden Tower Hotel Tokyo
  • Hotel New Otani Garden Tower
  • New Otani Tokyo Garden Tower
  • New Otani Garden Tower
  • Hotel New Otani Tokyo Garden Tower Japan

Policies

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Facility access costs JPY 6000 per person, per day. Facilities include a sauna, a spa, and a swimming pool.

Breakfast costs between JPY 4235 and JPY 6050 per person (approximately)

Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Airport shuttle service for children costs JPY 1600 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel New Otani Tokyo Garden Tower

  • Does Hotel New Otani Tokyo Garden Tower offer free cancellation for a full refund?
    Yes, Hotel New Otani Tokyo Garden Tower does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel New Otani Tokyo Garden Tower?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel New Otani Tokyo Garden Tower?
    Yes, there's free self parking.
  • Are pets allowed at Hotel New Otani Tokyo Garden Tower?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel New Otani Tokyo Garden Tower?
    Yes, there are 20 onsite restaurants. Nearby restaurants include New Kioicho Building (3-min walk), Tully's Coffee (6-min walk), and Soranoiro (7-min walk).
  • Is airport shuttle service offered by Hotel New Otani Tokyo Garden Tower?
    Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3200 per person one-way.

Recent reviews

Fabulous 8.8 From 1,083 reviews

Exceptional 10.0
Excellent hotel to stay in - great location close to business, excellent taxi connectivity and very helpful staff
Ian, nz10 night business trip
Exceptional 10.0
It was an amazing experience as usual to stay in this hotel
gb5 night trip
Exceptional 10.0
Overall was a great hotel Staff were friendly but wished when we arrived that they could explain or give us a map of the hotel and surrounding areas. The eating areas of the hotel were Extremely over priced With one normal burger costing aus $48 that was with all the restaurants at this hotel. So we were finding we would eat away from the hotel at all times.
Connie, au5 night family trip
Very Good 8.0
Good service at a convenient location.
Yoshihide, us6 night trip
Poor 2.0
Unpleasant Stay
Long que for check in (took me 1 hour standing in front of check in desk) and condition isn’t consistent to on-line booking. Big disappointment.
Ting Ting, sg5 night family trip
Exceptional 10.0
Great hotel!
We had an amazing experience. Everyone was so nice and friendly. We even got upgraded to a very nice room!
Ana, au1 night trip
Very Good 8.0
Location is excellent. Convenient to subway and lots of restaurants. My Deluxe Rm is very spacious except that the toilet Is separated from the bathroom which is not convenient. The shower head oftens fly off of the hose during the showering. Furniture are clean but a bit dated. Overall, with the rate I paid, we are satisfied with the hotel.
PAU, hk7 night trip
Very Good 8.0
Upgraded
Upgraded to a three room suite.
Bob, us2 night trip
Exceptional 10.0
Excellent service, clean, good locatiom
Jeanette, us5 night business trip
Very Good 8.0
In hotel dining comparatively costly
Joseph, au4 night trip

Hotel New Otani Tokyo Garden Tower

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