The Concord Hotel And Suites

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Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
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Overview of The Concord Hotel And Suites

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The Concord Hotel And Suites

4.5 star property
Luxury hotel in Parklands with indoor pool and restaurant

8.2/10 Very good

118 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
31, Wangapala Road, Nairobi, 49434
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Spa services
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Parklands
  • Westgate Shopping Mall - 3 min drive
  • The Sarit Centre - 6 min drive
  • Aga Khan University Nairobi - 7 min drive
  • University of Nairobi - 11 min drive
  • Nairobi National Museum - 5 min drive
  • Kenya National Theatre - 12 min drive
  • Jeevanjee Gardens - 15 min drive
  • Kenyatta Mausoleum - 6 min drive
  • City Hall - 6 min drive
  • Nairobi Railway Museum - 7 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
  • Nairobi Station - 22 min drive
  • Syokimau Station - 26 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

The Concord Hotel And Suites

Placing you 2.8 mi (4.5 km) from University of Nairobi and 3.3 mi (5.3 km) from Uhuru Park, The Concord Hotel And Suites offers an airport shuttle (available 24 hours) for USD 30.00 per vehicle. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and overall property condition.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Swahili

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Curry Flavors – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Fiona, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

it is nice place however it is far little from the different options for food and shopping not possible to go by walking
Ahmed AbdelHamid Othman, 6-night trip
Verified Expedia guest review

6/10 Good

Parklands is convenient and reasonable but it's starting to look and feel run down and neglected by the owners. The staff are a mix of excellent and poor. We had road works right outside my room at night, all night long, but nobody bothered to inform me or offer a different room. The pool and gym are cold and inhospitable, the food at the restaurants overpriced and not very good. It was my second but also my last stay. It has deteriorated.
Jean, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Great place to relax
Bernadette, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Please is very clean, quiet and secure
Muhammed, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The say was very nice. The hotel was comfortable, clean, good amenities. I would definitely stay here again, and would recommend it to others to stay
2-night trip
Verified Hotels.com guest review

4/10 Fair

Cathereen, 1-night trip
Verified Expedia guest review

4/10 Fair

Pros: The hotel is well situated close to most major areas in that region. They have ample parking and the staff that we encountered were very friendly and helpful. The water pressure and temperature in the bathroom are absolutely perfect. They have a pool and sauna. Very good WiFi. Common areas and lobby are clean and they provide hand sanitizer on every floor and in the room as an amenity. Cons: My room was dirty; the carpet was stained in so many places that I couldn’t walk barefoot on it, the bathroom had mildew that could easily come off if you sprayed it with water. I mean caked on mildew, the glass shower panels were extremely stained. Despite my request for a nice view and quiet room, I was assigned a room that overlooked rusted tin roofs as opposed to the view of the forest which is way better and every morning, we were woken up by some outside noise which we were not able to discern. After my Expedia check-in review whereby I mentioned the state of my room, they tried to clean the mildew by the shower soap holder but missed the rest.
Cathereen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lamak, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Checking into any hotel in Kenya is so painful despite prre-paying and providing all information online, one has to hand-write the same information again at check-in. It took over 20 min. to check-in. First, my booking was not found, then it took several efforts to copy my ID, allocate a room, make me fill out random forms, and hand me a key.
Madhur, 1-night trip with friends
Verified Hotels.com guest review