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Radisson Blu Hotel Nairobi Upper Hill

Photo gallery for Radisson Blu Hotel Nairobi Upper Hill

Aerial view
Beach
Outdoor pool
Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished

Overview of Radisson Blu Hotel Nairobi Upper Hill

UNESCO Sustainable Travel Pledge

Radisson Blu Hotel Nairobi Upper Hill

5.0 star property
Suburban hotel with spa, near Nairobi Hospital

8.8/10 Fabulous

141 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Elgon Rd, Upper Hill, Nairobi, 00100

Room options

About this area

What's nearby

  • In Nairobi Upper Hill
  • Nairobi National Park - 18 min drive

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 28 min drive
  • Nairobi Station - 25 min drive
  • Syokimau Station - 26 min drive
  • Syokimau SGR Railway Station - 29 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Sikia Fine Dining - 7 min walk
  • Upperhill Springs Restaurant - 14 min walk
  • Mukutan Garden Café - 3 min drive
  • China Plate - 3 min drive
  • PHQ Canteen - 3 min drive

About this property

Radisson Blu Hotel Nairobi Upper Hill

Radisson Blu Hotel Nairobi Upper Hill is only 2.5 mi (4.1 km) from the airport and offers a shuttle (available 24 hours) for KES 4900 per person one way. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and The Chop House, one of 2 restaurants, serves African cuisine. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers like the room service and helpful staff.

Languages

Arabic, English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 271 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle
  • Free babysitting

What to do

  • Golfing

Working away

  • 24-hour business centre
  • 14 meeting rooms
  • Conference centre (6351 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • French
  • German
  • Swahili

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Fridge
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Chop House – This restaurant specialises in African cuisine.
Larder – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Humidor – This lobby lounge only serves light fare.
Al Fresco Pool Bar & Gril – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of KES 3000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KES 4900 per person (one way)
  • Early check-in can be arranged for an extra charge of KES 6900 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>State tax ID – 0194158Z</p>

Also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Frequently asked questions

Does Radisson Blu Hotel Nairobi Upper Hill offer free cancellation for a full refund?
Yes, Radisson Blu Hotel Nairobi Upper Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson Blu Hotel Nairobi Upper Hill?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Blu Hotel Nairobi Upper Hill?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Radisson Blu Hotel Nairobi Upper Hill?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Radisson Blu Hotel Nairobi Upper Hill?
Yes, there's free self parking.
Is an airport shuttle service offered by Radisson Blu Hotel Nairobi Upper Hill?
Yes, an airport shuttle is available. The charge is KES 4900 per person one way.
What are the check-in and check-out times at Radisson Blu Hotel Nairobi Upper Hill?
You can check in from 3:00 PM - midnight. There's a charge of KES 6900 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Radisson Blu Hotel Nairobi Upper Hill and nearby?
Radisson Blu Hotel Nairobi Upper Hill has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Radisson Blu Hotel Nairobi Upper Hill?
Yes, there are 2 on-site restaurants, featuring al fresco dining and African cuisine. Nearby restaurants include Sikia Fine Dining (7-min walk), Upperhill Springs Restaurant (14-min walk) and Awash Ethiopian Restaurant (2 mi).
What's the area around Radisson Blu Hotel Nairobi Upper Hill like?
Radisson Blu Hotel Nairobi Upper Hill puts you in Nairobi Upper Hill, in the heart of Nairobi. Popular attractions include Nairobi National Park, which is 18 minutes away by car. Travellers recommend the hotel for its walkable location.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

8.7/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

8/10 Very good

Li, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Peter M, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I liked all the services, room cleaning, hall ways very clean kitchen service brought the food late without complaining it's late and receptionist service were awesome asking whether we need help. As all Radisson Blu is now my place to stay each time I will visit Kenya and recommending it to all the people I know who will visit Kenya. Nothing to complain about Radisson Blu during my stay. It was more than home and thanks to all I interacted with. My God Bless you all and hopefully this corona virus goes in order visitors to come back.
ReynoldMargaret, 12-night family trip
Verified CheapTickets guest review

8/10 Very good

Better looking inside than outside !!!!!!!!!!!!!!!
1-night romance trip
Verified Expedia guest review

8/10 Very good

FRANKLIN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

D Gerder, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms,Good breakfast, good security and friendly staff
Unnikrishnan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Olumide, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Always good
Always great to stay here, especially in the Club Lounge
Kevin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review