Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

ibis Styles Nairobi Westlands

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
Rhapta Road, Westlands, Nairobi, 00800, Kenya

3.5-star hotel with spa, near Nairobi National Museum
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The room are small but very cosy. The staff were very nice and extremely helpful. The…Dec 27, 2020
  • Breakfast was the best, Nelson, Ali and Rodgers were very helpful and the team made the…Mar 4, 2020

ibis Styles Nairobi Westlands

from €65
  • Standard Room, Multiple Beds
  • Standard Double Room, 1 Double Bed
  • Standard Room, 3 Twin Beds
  • Standard Room, 2 Twin Beds
  • Triple Room
  • Double Room, 1 Double Bed
  • Room, 2 Twin Beds
  • Double Room, 1 Double Bed

What’s around ibis Styles Nairobi Westlands

Landmarks

  • Heart of Nairobi
  • Nairobi National Museum - 29 min walk
  • Uhuru Park - 2.6 mi / 4.2 km
  • Kenyatta International Convention Centre - 2.9 mi / 4.6 km
  • United Nations Office at Nairobi - 7.3 mi / 11.8 km
  • Nairobi National Park - 8.9 mi / 14.3 km
  • Giraffe Centre - 9.4 mi / 15.2 km
  • Moi International Sports Centre - 10.2 mi / 16.4 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Nairobi (WIL-Wilson) - 10 min drive
  • Nairobi Station - 22 min drive
  • Syokimau SGR Railway Station - 43 min drive
  • Syokimau Station - 45 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 10:00 AM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

REVITALIZE WELLNESS CENTRE has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Dining

Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

ibis Styles Nairobi Westlands’s small print

Also known as

  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Westlands Hotel
  • ibis Styles Westlands
  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Nairobi Westlands Nairobi
  • ibis Styles Nairobi Westlands Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 9 years old are not allowed in the spa without adult supervision.

Guests under 9 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Styles Nairobi Westlands

  • Does ibis Styles Nairobi Westlands offer free cancellation for a full refund?
    Yes, ibis Styles Nairobi Westlands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ibis Styles Nairobi Westlands?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ibis Styles Nairobi Westlands?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Are pets allowed at ibis Styles Nairobi Westlands?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at ibis Styles Nairobi Westlands?
    You can check in from 10:00 AM - anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near ibis Styles Nairobi Westlands?
    Yes, there are 2 onsite restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Fogo Gaucho (8-min walk), Urban Eatery (8-min walk), and Gipsy Bar (12-min walk).
  • Is airport shuttle service offered by ibis Styles Nairobi Westlands?
    Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
  • What is there to do near ibis Styles Nairobi Westlands?
    Recommended spots to visit include Nairobi National Museum (1.5 mi) and Uhuru Park (2.6 mi), along with Kenyatta International Convention Centre (2.9 mi) and United Nations Office at Nairobi (7.3 mi).

Recent reviews

Very Good 8.2 From 304 reviews

Poor 2.0
Terrible Service
I stay at this hotel quite regularly but in my most recent stay, I was put in a room with a single connecting door, where I could hear everything happening next door. I rang the reception for room change but was told the hotel was fully booked and the duty manager called to promise me a new room the following day. I believe the hotel forgot to change my room despite my reminding them in the morning. And I was forced to stay in the same noisy room for a second night and when I asked to see the duty manager, he was suddenly not available this night to explain. Very disappointed with Ibis Hotel
Cecilia, ie2 night business trip
Very Good 8.0
Amazing
ie3 night trip
Very Good 8.0
A Millennial Hotel
It was our second night before I figured out what the hotel reminded me of. It is a Millennial. It wants the nice things, but is budget conscious. It is much nicer than it ought to be given the cost, so it cuts out the luxuries where it can. The room is efficient. They pack everything you need into a very small space. That being said, it is a small space. We were traveling as a family with our two children, so we felt the pinch more than a solo traveler or a couple would. The restaurant and breakfast are nice, and our kids really loved that there was a little play room downstairs. The hallway was smokey, but there was no trace of it in our room. The only potential complaint is that the shower door had a little mold growing in the hard to reach places. Also the bathroom door is mostly see through. There is not much privacy to be had there.
Sydney, ie2 night family trip
Good 6.0
Ok.
ie1 night business trip
Very Good 8.0
Stay in Ibis hotel was very nice. Rooms are not very big but properly furnished, clean. Staff was open for help. Services was good.
Sasa, ie3 night business trip
Very Good 8.0
Modern with an Exciting Vibe
Paul, ie3 night trip
Exceptional 10.0
Fantastic.
Love the location, the friendly staff, the food.
Marcie, ie1 night family trip
Good 6.0
Terrible place for Women or a family hang out!
The hotel rooms were small, no working tables! Roof top bar usually filled with prostitutes; not good for a family visit, my female guest was treated very badly and when i demanded an apology, the manager never got back to me! We had a few drinks in the rooftop bar, i left with the guys and was surprised that she called that she’s been held at the hotel and cannot leave except i am there. The hotel should fix their policy by not letting prostitution and sex tourism happen in their hotel and not treat every woman with disdain and disrespect. I asked for an explanation as to why she’s been held hostage and security manager said they do that when they see “girls” with a guest because they don’t know if she’s stolen from the guest. That’s the most unprofessional experience I’ve had in any hotel.
ie13 night business trip
Poor 2.0
Worst hotel I've stayed in
I'm well used to the Ibis minimalist concept, you'll get a room and a shower and not much else. Since I had plans to spend most of my time at different locations I didn't think it would be a problem but it was terrible. 1. Air con didn't work, despite multiple complaints and a request to speak to the manager who never made contact. 2. wifi is painfully slow, and I wasn't able to log into the premium paid version. 3. Staff have no idea how to engage customers, service in all areas is snails pace, waited over 5 mins for simple vodka and coke, then another 5 mins for my partners bottled liqueur!! 4. Breakfast is a very poor buffet with a no meat policy, (not listed on Hotels.com). Really limited options with insipid eggs as the fresh hot options. 5. had 2 evening meals in the restaurant, frankly they were terrible, unskilled chefs who don't have any care in their work, even when I complained strongly about the shocking food to the waiter and the chef, they still charged me for inedible food. 6. on my last day, at 4am, an Ibis workman was using an angle grinder in the car park for 15 mins...4..am. in the morning. 7 as noted service is slow, even in the rooftop bar, had to wait nearly 10 mins for 2 simple cocktains...in an otherwise empty bar. In conclusion, avoid this place, the cleaning staff are the only good thing about it.
Brian, ie8 night romance trip
Exceptional 10.0
Great Stay
It was great. Excellent breakfast! Good service. We especially want to thank Kelvin Kinoti for going beyond his duty, showing interest and being very helpful in a project.
Mary, us2 night business trip

ibis Styles Nairobi Westlands