Hainan International Convention and Exhibition Center - 2 min drive - 2.1 km
Holiday Beach - 4 min drive - 4.2 km
Hainan West Coast Golf Course - 6 min drive - 6.0 km
Meishi Mayflower International Golf Club - 7 min drive - 6.9 km
Haikou Arcade Street - 17 min drive - 17.6 km
Getting around
Haikou (HAK-Meilan Intl.) - 44 min drive
Airport shuttle (surcharge)
Restaurants
珍妮酒吧鱼庄 - 4 min drive
向红大酒店 - 6 min drive
如意茶店 - 7 min drive
一元小食 - 7 min drive
江浙汇 - 4 min drive
About this property
Grand Hotel Haikou (Managed by Accor)
Grand Hotel Haikou (Managed by Accor) is a great choice for your beach stay in Haikou, putting you near activities such as windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in hydrotherapy at the spa. Shang Palace, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other features of this luxurious hotel include a free kid's club, a poolside bar and a fitness centre.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
320 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
On-site garage
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Free children's club
Children's pool
Playground
What to do
Tennis
Hot springs
Beach access
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Windsurfing nearby
Working away
24-hour business centre
6611 meeting rooms
Conference centre (26146 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Pool loungers
Facilities
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Steam room
Local culture and ecosystem education
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs on site.
Dining
Shang Palace – Overlooking the ocean and garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
Cafe Kool – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 150 to 150 for adults and CNY 90 to 150 for children
Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri-La Hotel Haikou
Shangri-La Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou
Frequently asked questions
Does Grand Hotel Haikou (Managed by Accor) offer free cancellation for a full refund?
Yes, Grand Hotel Haikou (Managed by Accor) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Haikou (Managed by Accor)?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Grand Hotel Haikou (Managed by Accor)?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hotel Haikou (Managed by Accor)?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Grand Hotel Haikou (Managed by Accor)?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Haikou (Managed by Accor)?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Grand Hotel Haikou (Managed by Accor) and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Haikou (Managed by Accor) also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grand Hotel Haikou (Managed by Accor)?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views.
Does Grand Hotel Haikou (Managed by Accor) have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Hotel Haikou (Managed by Accor) like?
Grand Hotel Haikou (Managed by Accor) is located on the boardwalk in Xiuying. Popular attractions include Hainan International Convention and Exhibition Center, which is 2 minutes away by car.
Grand Hotel Haikou (Managed by Accor) Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
6.8/10
Amenities
8.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 June 2024
Kevin
Kevin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2020
Very nice hotel with sea views
The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Leah
Leah, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 December 2019
Qiong
Qiong, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2019
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
20 October 2019
Stunning hotel but service is lacking
Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
10 June 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
6 May 2019
IN SUN
IN SUN, 2-night family trip
Verified Hotels.com guest review
6/10 Good
12 April 2019
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Kheng Hiang
Kheng Hiang, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2019
Nice property next to the beach
Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
4/10 Fair
9 February 2019
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Verified traveller
6-night romance trip
Verified Expedia guest review
8/10 Very good
5 January 2019
Not the class of Shangri-La you would expect
Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
James
James, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 August 2018
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Eric
Eric, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2018
Great hotel but too far from old town.
Really great stay. Beautiful surrounding, great staff. Nice view.
Andrew
Andrew, 7-night trip
Verified Expedia guest review
8/10 Very good
24 March 2018
NIce Hotel But Too Far from CBD
Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred.
Wifi not functioning steady and well.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2018
Happy stay
Friendly and high professional service. highly recommended.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
16 April 2017
Best of the best
Amazing facilities and amenities and superb service! Absolutely one of the best hotels I've ever stayed in!
Sang
Verified Hotels.com guest review
10/10 Exceptional
23 February 2017
Super nice hotel! Excellent service. Only stayed there for one day. Wish can stay longer.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
8 January 2017
King
Verified Hotels.com guest review
10/10 Exceptional
8 July 2016
Sin Yee
Verified Hotels.com guest review
8/10 Very good
20 June 2016
Overall Experience
I'm generally very satisfy with the experience . The area that need to improve is the room service, one morning the staff forget to include butter when serving breakfast in the room, the next day no tea strainer and the next forget to include milk for adding into the tea. What the staff need is a check list .
CW
Verified Expedia guest review
10/10 Exceptional
22 April 2016
Nice hotel clean comfortable
Clean and comfotable room
Good service, nice view
But its inconvenient that i need to take taxi every time when i go out. Also, no restaurant outside the hotel
louise
Verified Expedia guest review
8/10 Very good
4 March 2016
Decent beach resort in Haikou
Stayed three nights. We had stayed at the Shangri-La Bangalore a few nights before, and that hotel was superior in most respects.
Beautiful grounds, excellent service in the lounge and at the concierge. Most staff had good English skills compared to other businesses in the area.
Rooms are very spacious and well appointed. Rooms have air purifiers to account for most guests ignoring no smoking policy. Worked ok, but room still smelled.
Like many of the large resort hotels in the area, the place felt almost too empty.
Breakfast was not as good as other hotels in the area, from an American point of view.
Verified traveller
Verified Hotels.com guest review
6/10 Good
27 January 2016
nice hotel with private beach and huge property. S
Good but not far from excellent on everything. Require to pay additional RMB20 to taxi driver in order for them to come to this remote area.