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INATEL Flores

4.0 star property
Mountain hotel in Santa Cruz das Flores with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for INATEL Flores

Exterior
Outdoor pool
Exterior
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Bidet
Hairdryer
Private bathroom
Bathrobes
  • 1.0 sq m
  • Sleeps 3
  • 1 Single Bed

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About the area

Map
Zona Do Boqueirao, Santa Cruz das Flores, 9970-390

What's nearby

  • Reserva Florestal Natural das Caldeiras Funda e Rasa - 17 min drive - 11.4 km
  • Reserva Florestal Natural do Morro Alto e Pico da Se - 21 min drive - 7.9 km

Getting around

  • Flores Island (FLW) - 2 min drive
  • Corvo Island (CVU) - 156 min drive

Restaurants

  • ‪Fora d'Horas - ‬19 min walk
  • ‪Restaurante Casa do Rei - ‬20 min drive
  • ‪Lucino's Bar - ‬3 min drive
  • ‪O Arruda - ‬19 min drive
  • ‪Cana roca - ‬17 min drive

About this property

INATEL Flores

INATEL Flores is a great choice for a stay in Santa Cruz das Flores. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante Inatel, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this eco-friendly hotel.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 26 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Inatel – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Bar – This bar only serves light fare.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Renovations and closures

The property is closed between 6 May and 1 September.

Children & extra beds

  • Rollaway beds are available for EUR 34.38 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Hotel
INATEL Flores Santa Cruz Das Flores
INATEL Flores
INATEL Flores Hotel
INATEL Flores Santa Cruz das Flores
INATEL Flores Hotel Santa Cruz das Flores

Frequently asked questions

Is INATEL Flores currently open?
The property is closed between 6 May and 1 September.
Does INATEL Flores offer free cancellation for a full refund?
Yes, INATEL Flores does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at INATEL Flores?
Yes, there's an outdoor pool.
Are pets allowed at INATEL Flores?
Sorry, pets aren't allowed.
Is parking offered on site at INATEL Flores?
Yes, there's free self parking.
What are the check-in and check-out times at INATEL Flores?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at INATEL Flores and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and an arcade. INATEL Flores also has a garden.
Are there restaurants at or near INATEL Flores?
Yes, Restaurante Inatel offers Mediterranean cuisine.
What's the area around INATEL Flores like?
INATEL Flores is located on the waterfront. Popular attractions include Reserva Florestal Natural do Morro Alto e Pico da Se, which is 21 minutes away by car.

INATEL Flores Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Flores
Friendly helpful staff
Manuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Decent place to stay
The place is a bit old yet mostly renovated. The service was good, the room was good with a nice view, and there was a good breakfast. It lacks any character to make you feel you are on this unique island.
Noam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location facing the ocean, not far from the little town but sadly it is in need of some repairs. Great breakfast options.
N, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Dated and poor service
This hotel is tired. It’s need some serious renovations. Restaurant food is mediocre. However AC stopped working on the entire side of the hotel during our stay. We went from an ocean view with a balcony view to a city view with no balcony and zero compensation. It took almost two hours for them to move us to a new room.
liana, 2-night trip
Verified Hotels.com guest review

6/10 Good

Property was very nice, clean, decent restaurant, front desk staff was not helpful and not friendly. We didn’t book a tour in advance. She tried a couple of people but they were booked. However, there are other options in the area including boat tours which we would have loved and she didn’t bother to look anything up for us. Not very tourist friendly.
Cidalia, 1-night romance trip
Verified Expedia guest review

6/10 Good

Olga, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Donald, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed. Suggest eating at local restaurants which are wonderful.
Patricia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing view
Tatyana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Risel, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Natasha, 3-night trip
Verified Expedia guest review

8/10 Very good

This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
Michelle, 3-night romance trip
Verified Expedia guest review

8/10 Very good

hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
Kathleen, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Hilary, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Deborah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A small hotel with the best views and wonderful friendly staff. I highly recommend.
Deborah, 3-night family trip
Verified Expedia guest review

6/10 Good

Flores Island 2 nights
We arrived the hotel at around 2:30pm, after having traveled on 3 flights from San Francisco to Flores transiting in Newark and Ponta Delgada. We were told that our room was not ready so we left our luggage in the luggage room and went out for a walk around town for almost 2 hours. We went back to the hotel shortly after 4pm and were told that our room was still not ready! We were exhausted but we didn’t get our room until after 5pm, which is an hour after the official Checkin time. The woman who checked us in earlier when we first arrived was somewhat rude and didn’t even apologize for telling us our room would be ready by 4pm when it did not. Next morning when we went to the reception desk to ask for 2 more small bottle water (there were 2 in the room when we checked in) since we were staying 2 nights, and she just told us in a cold voice that you would only get 2 small bottles upon Checkin and for the rest of the nights we would need to purchase the water from the bar. That is poor guest service, especially when we had to wait for our room past Checkin time the previous day. They gave us a handicapped room which was a bit awkward for us since the toilet is slightly higher than usual. The restaurant’s food was good but our impression of the hotel was tainted by our Checkin experience and that female receptionist until the day when we checked out. The male receptionist was a lot friendlier and helpful so that had prompted me to give an OK rather than a poor rating.
Annie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Offeted awesome breakfast and dinner. Beautiful views from the restaurant and rooms.
Debby, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Janis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stanislav, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful location next to the ocean with view of Corvo. Breakfast was good. Staff seemed very formal and not friendly unlike other hotels we have stayed in in the Azores.
david, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

4 stars on Flores
All seaview facing rooms. The window pane on one of the balcony doors rattled from the wind so we switched rooms. The only 4 star on Flores.
Weihong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the location. Everything was great. Cant wait to stay here again.
Silvia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

On the waterfront, gorgeous view from room, very good breakfast, clean and roomy room, friendly staff, overall outstanding stay
2-night romance trip
Verified Expedia guest review