See all properties
Save

Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel in Funchal with spa and outdoor pool

Choose dates to view prices

Pestana Carlton Madeira Ocean Resort Hotel

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Exterior
Minibar, in-room safe, iron/ironing board, free cots/infant beds
Breakfast and dinner served
Lobby

Overview of Pestana Carlton Madeira Ocean Resort Hotel

8.8

Fabulous

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
Map
Largo Antonio Nobre, Funchal, 9004-531
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

View all photos for Suite

Suite

Suite

  • 63 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite

  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double or Twin Room, Sea View

View from room

Double or Twin Room, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Pool View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Double or Twin Room, Pool View

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Sea View

View from room

Superior Double or Twin Room, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Superior)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite (Superior)

  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Classic Double or Twin Room, City View

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • Heart of Funchal
  • CR7 Museum - 1 min drive
  • Funchal Farmers Market - 3 min drive
  • Madeira Botanical Garden - 6 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Beef & Wines - 3 min walk
  • Casal da Penha - 3 min walk
  • Kampo by Chef Júlio Pereira - 5 min drive
  • Ristorante Villa Cipriani - 9 min walk
  • Restaurante Casa Velha - 5 min walk
Map

About this property

Pestana Carlton Madeira Ocean Resort Hotel

A great choice for a stay in Funchal, Pestana Carlton Madeira Ocean Resort Hotel features an airport shuttle and a marina. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say good things about the overall property condition.

Languages

English, Portuguese, Spanish

Sustainability

Sustainability practices

Recycling
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 286 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 total, up to 11 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Library
  • Fireplace in reception
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

Dining

Arcos – This buffet restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self-parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?
Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pestana Carlton Madeira Ocean Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lb per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?
Yes. Self-parking costs EUR 15 per day.
Is an airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Carlton Madeira Ocean Resort Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (7-min walk) is nearby.
What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?
Have fun during the warmer months with activities such as scuba-diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an on-site restaurant, Arcos.
Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?
Pestana Carlton Madeira Ocean Resort Hotel is in the heart of Funchal, a short 7-minute walk from Madeira Casino and 11 minutes' walk from CR7 Museum.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Pleasant stay
Would love to come back and stay longer.
10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and tidy hotel, excellently located for the town and restaurants on the adjoining street. Good facilities and friendly staff
Paul, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Jason, 1-night trip
Verified Expedia guest review

6/10 Good

We have stayed at the hotel 3 times and the hotel is not so good as previous stays.
Robert, 7-night romance trip
Verified Expedia guest review

6/10 Good

RUSTAM, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff and facilities were wonderful. Enjoyed the pub as an end of the day meeting place.
David, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great excelente Service and staff
Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Excellent friendly staff. Very convenient location to see the sights of Funchal and the port where I was starting my cruise