Hotel Genziana

1.0 star property
Hotel with bar/lounge, near National Gallery of Palazzo Spinola

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Genziana

Double Room, Private Bathroom
Exterior
Desk, blackout curtains, free WiFi, bed sheets
Interior
Interior

Reviews

6.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Off-site parking available
The price is €59
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Economy Double Room, 1 Large Single Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Portable fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 1.5 sq m
  • Sleeps 2
  • 1 Large Single Bed

Double Room, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Portable fan
Hairdryer
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Portable fan
Hairdryer
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Economy Double Room, 1 Double Bed, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Portable fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Vico delle Mele 7, Genoa, GE, 16123

What's nearby

  • Old Port - 4 min walk - 0.4 km
  • Palazzo Ducale - 5 min walk - 0.5 km
  • Aquarium of Genoa - 5 min walk - 0.5 km
  • Piazza de Ferrari - 7 min walk - 0.7 km
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 1.8 km

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 9 min drive
  • Genoa Via di Francia Station - 3 min drive
  • Genoa Piazza Principe Station - 15 min walk
  • Genoa Genova Brignole Station - 26 min walk

Restaurants

  • ‪Bar Caricamento - ‬2 min walk
  • ‪Klainguti - ‬2 min walk
  • ‪Jalapeño - ‬2 min walk
  • ‪Ostaia De Banchi - ‬1 min walk
  • ‪Ombre Rosse - ‬2 min walk

About this property

Hotel Genziana

Hotel Genziana offers a great location, putting you within a short 10-minute walk of Old Port and Piazza de Ferrari. You can unwind with a drink at the bar/lounge, and local cuisine breakfast is available daily. Also, this hotel is a short five-minute drive from Port of Genoa Cruise Ship Terminal. Fellow travellers like the overall property condition.

Languages

English, French, German, Italian, Russian

At a glance

Hotel size

  • 13 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking includes off-street options
  • Off-site parking within 984 ft (EUR 18 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • 27-inch TV

Home comfort

  • Air conditioning and heating
  • Portable fan

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 5.0 for adults and EUR 5.0 for children

Children & extra beds

  • Rollaway beds are available for EUR 25.00 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 18 per day (984 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A17XYB5IJ7

Also known as

Hotel Genziana Genoa
Genziana Genoa
Hotel Genziana Hotel
Hotel Genziana Genoa
Hotel Genziana Hotel Genoa

Frequently asked questions

Are pets allowed at Hotel Genziana?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Genziana?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Genziana?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Genziana and nearby?
Recommended spots to visit include National Gallery of Palazzo Spinola (1-min walk) and Cattedrale di San Lorenzo (4-min walk), along with Old Port (4-min walk) and Palazzo Ducale (5-min walk).
What's the area around Hotel Genziana like?
Hotel Genziana is in Genoa Historical Centre, a short 4-minute walk from Old Port and 7 minutes' walk from Piazza de Ferrari.

Hotel Genziana Reviews

Reviews

6.0

Good

6.4/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Raphael, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Celia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is the worst area to stay in. Absolutely unsafe. And the amenities offered by the property are incorrect, there are no laundry facilities unless you would like to walk down the street and be accosted to buy drugs on your way. Private bathrooms are outside the room which is inconvenient, and streets are awful, noisy and unsafe. As an added bonus, prior to staying here we requested information about parking within the ZTL and were told the local parking complex at Marina Antico would provide day passes and discounted parking, and there was no ZTL pass, and when we asked again at the property, they said they knew nothing about it, so we received a fine. Bad hotel for tourists all around, and just forget it if you don't speak Italian because you will be treated in a wildly condescending manner, which is quite rich for a hotel such as this.
Anna, 1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Suzanne, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Lauren, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, everything was like one the picture, the only thing was air conditioning which was faulty, apart from that good value for money, very clean place, I will stay again there with my 2 other friends.
Ewelina, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location, clean space!
Overall I had a great experience. The room was clean and it’s in a great location. The front desk staff were very kind and had lots of good recommendations for places to go and where to eat. The hotel is similar to a hostel in that you can get a shared or private bathroom. It felt safe and comfortable and I would recommend for anyone looking for a simple place in a central location.
2-night trip
Verified Hotels.com guest review

2/10 Poor

I do not advise anyone very bad, the only close location to the train station and the market, and everything else is creepy
2-night trip
Verified Expedia guest review

6/10 Good

Avoid
Located in an area frequented by prostitutes. Initially hard to locate. Hotel is still under refurbishment so holes in walls, dust, bare wires about. No air conditioning. No sink or toilet in the room, but a completely see through, non privacy shower. Grubby private bathroom was severaldoors down and my what was booked for. Once you dodge the hookers, you are close to either the aquarium or piazza Ducale. Not even a one star hotel currently. Would not recommend.
Oliver, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

6-night trip
Verified Expedia guest review

6/10 Good

Good basic hotel - dodgy neighbourhood!
I have mixed feelings about our stay at this hotel. The good thing is that it`s in the city centre basically in 10 mins walking distance from everything. The front desk is open 0-24 so there is always someone there if you need anything. The rooms are very basic but clean, altough the shared bathroom could be in better condition. Towels and toiletries are given, the wifi is good. The receptionists speak mostly Italian but also a bit of English and they are friendly. Even though the location is convenient also a bit risky: looks like a very dodgy area of the city with prostitutes, drug addicts, thieves, loud noise and shouting during night. We were asked to leave the keys at the reception when we went anywhere - we were concerned to leave anything valuable in the room but also worried to bring it with ourselves as we didn`t feel safe on the streets (we have witnessed a theft and an ambulance call for an overdosed person...). So in summary, the hotel is good enough for a night but the area is clearly not the safest!
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

never recommend it .
the stuff in hotel was not kind and had no energy to answer our question about city , really rude , is not any elevator at hotel and you should go by steps . the room was old , bed was horrible and noisy , not any air air conditioner at home and is really difficult to sleep at the night . i never recommend this hotel specially at the summer .
Mohsen, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel is in a good location as it only takes a few minutes to get to the centre however the streets surrounding the hotel get very dangerous in the evening, me and my boyfriend feared for our safety majorly and were almost robbed 2 minutes from the hotel. There is also a lot of noise throughout the night making it impossible to sleep as well as there being no ac.
Jasmine, 1-night trip
Verified Expedia guest review

4/10 Fair

2-night romance trip
Verified Hotels.com guest review

6/10 Good

Felt uneasy in the area around the hotel.
Hotel said it had parking. It took us an hour to find somewhere to park. It was 900 meters from tge hotel. Super sketchy area. Hotel is a little run down. Staff was friendly.
Falak, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Alexander, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel in a not so great part of town
So we didn't realize this when we booked the room, but apparently it's ok for hookers to be on the streets around here...just beware they might be near the entrance outside. The hotel itself is fine. It's too bad the location isn't better.
1-night trip
Verified Expedia guest review

6/10 Good

rachita, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

maddalena, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Checked out after 20 mins. Avoid at all costs!
It took us a long time navigating the back streets to find this hotel and once we did we were met with prostitutes and drug addicts in the surrounding doorways. We did not feel safe one bit. The staff when we checked in did not have much of a clue about the process of checking us in and kept calling us back to take photos of our passports on their phones. The room was below basic standard, the beds were uncomfortable and unstable and did nothing to make me feel comfortable with staying, not to mention the room smelling of cigarettes even though we were told it was a non-smoking room.. Within 20 minutes I had found that an international chain hotel in the city still had rooms and gladly paid an extortionate amount in order to enjoy my time in Genoa and feel safe in the meantime. Please, whatever you do, avoid this at all costs and avoid the back streets with your life! Upon checking out the staff questioned what was wrong with us and told us that the prostitutes and rug addicts were "nothing to worry about".
2-night trip
Verified Expedia guest review

4/10 Fair

Cheap hotel - and it shows
My taxi driver didn't know where this hotel was - but that was understandable because it is hidden down a series of back streets. I had to ask a local policeman to find it. The hotel would be OK if it was in a better location. It has a 24/7 reception and my room was a comfortable temperature and my bed was also quite comfortable. However, the bed had sprung slats - like temporary beds - and on two occasions I fell through it and had to replace the slats. I soon learned that I could lie on the bed but not sit on it. The room was basic - no fridge or kettle, the TV didn't work, no hot water and some light bulbs were missing. On the plus side, it felt safe in an area of town that wouldn't encourage you to wander the streets at night.
Adrian, 1-night trip
Verified Expedia guest review

2/10 Poor

Don't go to Genova Old Town
First this is a hostel, not a hotel. We had to share the bath with 5 rooms.Both beds were broken. Slept on floor first night then they moved us to another room. Location in old town centre is problematic. Area is completely infested with Africans who hang out on the streets, in the tunnels, in the parks, everywhere all night long talking loud yelling fighting singing. they congregate in small alleys and streets intersections in groups such that you have to brush by them to go by. They offer you drugs, and their women stand in doorways whispering if you want a good time don't stay in old city centre, don't go there at night period we won't be back to Genova at all ever
ALEX, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel in City Center
Nice and clean room. Very close to all city attractions. The only problem it was no air condition in room its really hard to sleep when is to hot.
Mateusz, 2-night trip
Verified Expedia guest review

8/10 Very good

For a 1 star the facility was fine - clean and comfortable. The neighbourhood was rather sketchy but that was made worse by arriving in the dark. Not the easiest place to find and difficult access with little parking close by. Overall it was okay.
Randy, 2-night family trip
Verified Hotels.com guest review