Hotel 48LEX New York

The stay was amazing. However I was charged for a resort fee on top of my deposit that I was aware of. I was told that I never paid the fee and I would only get my deposit back. I knew for a fact I paid for the fee already. Then to turn around and have the fee refunded with the deposit. I was upset because i called early the morning to specifically ask about how much I would be paying at check in. I was told I would be paying one price and when i checked in I paid a different price

Loved location, room. Anniversary weekend!!

Although it is always aggravating to endure “resort fees” at standard city hotels, it is a real thing to advertise a fake lower price, or to keep part of the room rate free of discount or free night redemption. That being said, this was a truly surprisingly good value in a great location. The happy hour in the 2nd floor lounge and the breakfast were good enough to more than justify the “fee” and a huge deal at the connecting restaurant, the Lexington Brass, where hotel guests get a prim fixe menu of full portion meals, like restaurant week. The staff was very accommodating and made many concessions as we left mid reservation for Thanksgiving dinner in Pennsylvania and changed our reservation and kept our luggage. There are 6 rooms per floor, we stayed in 1903 which is executive and has long glass wall overlooking 48th street. Very nice kitchenette and size. The host/hostess/barista in the lounge are super pleasant, and make a great cappuccino again part of the fee. Totally would stay there again if want to be in Midtown Manhattan.

It was great as always, this place is always my first choice

The staff goes above and beyond to cater to each guest. The location is excellent and the rooms are modern and clean. The happy hour is extremely limited to only wine and cheese and the 60 something per night resort fee is less than necessary considering the extra amenities.