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Grand Kempinski Hotel Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
1288 Lujiazui Ring Road, Shanghai, Shanghai, 200120, China

Luxury hotel with full-service spa, connected to the convention center, near Oriental Pearl Tower
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

China may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

Lowest price€122
available on 28/02/2021Price may be available on other dates
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The following facilities or services will be unavailable from January 4 2021 to March 4 2021 (dates subject to change):
  • Dining venue(s)

The following facilities are closed seasonally each year. They will be closed from February 11 to December 31:
  • Dining venue
Guests rated location
Based on 62 verified reviews from guests who stayed at this property
Safe
27 positive mentions27 guests said the location feels safe
Walkable
26 positive mentions26 guests said the location is easily walkable
Convenient
22 positive mentions22 guests said the location is convenient
Quiet
22 positive mentions22 guests said the location is quiet
Transport options
19 positive mentions19 guests said there were lots of transport options

Popular amenities

  • Free parking
  • Free parking
  • Pool
  • Pool
  • Gym
  • Gym
  • Non-smoking
  • Non-smoking
  • Air Conditioning
  • Air Conditioning

Main amenities

  • 686 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Breakfast available
  • Health club
  • Business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Free WiFi in lobby and free parking

For families

  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Pudong
  • Oriental Pearl Tower - 9 min walk
  • Shanghai Tower - 16 min walk
  • The Bund - 19 min walk
  • Jin Mao Tower - 12 min walk
  • Shanghai World Financial Center - 13 min walk
  • Shanghai International Convention Centre - 19 min walk
  • Shanghai Stock Exchange - 6 min walk
  • IFC Mall - 11 min walk
  • Shanghai Municipal History Museum - 16 min walk
  • Super Brand Mall - 18 min walk
More about the area
9.0Superb273See all 273 Hotels.com reviews
  • This was a great hotel next to the river and sadly I was there for business and not able…Sep 6, 2018
  • Took few days off to relax and connect with friends and chose the Grand Kempinski as a…Feb 4, 2021

Grand Kempinski Hotel Shanghai

from €122
  • Premier Skyline View Room
  • Deluxe Bund View Room
  • Club Skyline View Room
  • Club Bund View Room
  • Executive Suite
  • Diplomatic Suite
  • Grand Club Skyline View Room
  • Grand Skyline View Room
  • Skyline Suite
  • Grand Bund View Room

More great choices

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What’s around Grand Kempinski Hotel Shanghai

Landmarks

  • In Pudong
  • Oriental Pearl Tower - 9 min walk
  • Shanghai Tower - 16 min walk
  • The Bund - 19 min walk
  • Jin Mao Tower - 12 min walk
  • Shanghai World Financial Center - 13 min walk
  • Shanghai International Convention Centre - 19 min walk
  • Shanghai Stock Exchange - 6 min walk

Getting around

  • Pudong International Airport (PVG) - 46 min drive
  • Hongqiao International Airport (SHA) - 34 min drive
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Railway Station - 20 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Dongchang Road Station - 12 min walk
  • Lujiazui Station - 15 min walk
  • Pudong Avenue Station - 16 min walk
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At a glance

Key facts

Hotel size

  • This hotel has 686 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • China may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Free onsite self parking

  • Electric vehicle charging point on site
Grand Kempinski Hotel ShanghaiCheck location

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Recommended hotels

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Special features

Spa

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Elements - This restaurant serves breakfast, lunch, and dinner.

Acqua - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Suntime Century - This restaurant specializes in Chinese cuisine. Open daily.

Albero - This restaurant specializes in Spanish cuisine. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Grand Kempinski Hotel Shanghai’s small print

Also known as

  • Grand Kempinski
  • Grand Kempinski Hotel Shanghai Hotel
  • Grand Kempinski Hotel Shanghai Shanghai
  • Grand Kempinski Hotel Shanghai Hotel Shanghai
  • Grand Kempinski Hotel
  • Grand Kempinski Hotel Shanghai
  • Grand Kempinski Shanghai
  • Shanghai Grand Kempinski
  • Gran Melia Shanghai Hotel Shanghai
  • Kempinski Shanghai Shanghai

Policies

A swimming cap is mandatory in the swimming pool.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-in between noon and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for CNY 350.0 per day

Buffet breakfast is offered for an extra charge of CNY 208 for adults and CNY 104 for children (approximately)

WiFi is available in guestrooms for CNY 100 per day (rates may vary)

Wired Internet access is available in guestrooms for CNY 100 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Kempinski Hotel Shanghai

  • Does Grand Kempinski Hotel Shanghai offer free cancellation for a full refund?
    Yes, Grand Kempinski Hotel Shanghai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Kempinski Hotel Shanghai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Kempinski Hotel Shanghai?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Grand Kempinski Hotel Shanghai?
    Yes, there's an indoor pool.
  • Are pets allowed at Grand Kempinski Hotel Shanghai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand Kempinski Hotel Shanghai?
    You can check in from 2:00 PM - noon. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near Grand Kempinski Hotel Shanghai?
    Yes, there are 4 onsite restaurants, featuring Mediterranean cuisine. The dining venue will be unavailable from January 4 2021 to March 4 2021 (dates subject to change). Nearby restaurants include Tavola (8-min walk), Cloud 9 (12-min walk), and Din Tai Fung (13-min walk).

Recent reviews

Superb 9.0 From 273 reviews

Exceptional 10.0
I loved the breakfast buffet because of the wide variety and grrt quality of the food. I also enjoyed the location. We wanted to stay near the Oriental Pearl Tower and this was a perfect 5 minute walk away with great access to shops and fun things along the way!
Jan 5, 2020Verified Expedia guest review
us2 night family trip
Exceptional 10.0
One of the best
One if the best hotels I have stayed in. Wonderful view from hotel room, fantastic buffet breakfast and very nice bar. Can’t be faulted.
Dec 3, 2019Verified Hotels.com guest review
Peter, gb2 night trip
Very Good 8.0
Internet connection was a disappointment.
Internet connection was a disappointment. Breakfast and daily selection of food/drink on the 28th floor is also very modest.
Nov 30, 2019Verified Hotels.com guest review
JOSIP, sg4 night business trip
Exceptional 10.0
HIGHLY RECOMMENDED HOTEL
Will definitely come back. Excellent service, great breakfast, nice view of the river.
Nov 29, 2019Verified Hotels.com guest review
sg1 night business trip
Exceptional 10.0
This was an amazing and luxurious room. The view to the water on entering the room was breathtaking. The location is excellent and in the downtown business area (so great for business), shopping centre (so your spouse/kids/family) wont be bored. Staff mostly speaks English (for the language challenged as I am) and to say the service is white glove VIP treatment is quite an understatement (they remember your name and your room!). It is easily my favorite hotel and room in all my years of business travel so far
Nov 10, 2019Verified Expedia guest review
Roland, us5 night business trip
Exceptional 10.0
Staff very attentive and great location bellman and concierge very helpful with getting me cab service as only speak English
Nov 4, 2019Verified Expedia guest review
WayneB, ca2 night trip
Exceptional 10.0
ms
Very central location with good view over the river
Oct 30, 2019Verified Hotels.com guest review
Koh Choo, my2 night business trip
Exceptional 10.0
Great location, excellent staff, good food, great value
Oct 22, 2019Verified Expedia guest review
J.Lee, sg3 night business trip
Exceptional 10.0
Great stay. No complains. Room was clean abd had a good view.
Sep 11, 2019Verified Expedia guest review
sg3 night romance trip
Exceptional 10.0
Most hotels I visit would offer a fruit basket as a complimentary service but Kempinski doesn’t seem to have this
Sep 10, 2019Verified Expedia guest review
sg2 night business trip
See all reviews

Grand Kempinski Hotel Shanghai