The Portman Ritz-Carlton, Shanghai

Luxury hotel with outdoor pool, connected to the convention centre, near Jing'an Temple

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

1 bedroom, premium bedding, pillow-top beds, minibar

Overview
Rooms
Location
Policies

In the heart of Shanghai, The Portman Ritz-Carlton offers a luxurious escape with an on-site shopping mall, coffee shop, and international restaurant. Unwind at the sauna or steam room or enjoy fitness classes at the gym; previous guests have praised the helpful staff.

Wonderful

Popular amenities

Electric vehicle charging point
Pool
Bar
Parking available
Connecting rooms available
Non-smoking

Main amenities (12)

Daily housekeeping
Restaurants and bar/lounge
Indoor pool and outdoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Self parking
Hot tub
24-hour room service
Coffee shop/cafe
Conference centre

For families (6)

Children stay free
Free cots/infant beds
Connecting/adjoining rooms available
Separate bath and shower
Cable/satellite TV service
Garden

includes taxes & fees

13 Jul - 14 Jul

Room options

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Club Premier Suite - King

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

79 sq m
City view
Sleeps 3
1 King Bed

Two Bedroom Penthouse Suite

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Separate bedroom

179 sq m
City view
Sleeps 5

Club Deluxe City View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

38 sq m
City view
Sleeps 3
1 King Bed

One Bedroom Penthouse Suite

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Separate bedroom

108 sq m
City view
Sleeps 3

Premier Suite - King

Good

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

79 sq m
City view
Sleeps 3
1 King Bed

Deluxe City View - King

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

38 sq m
City view
Sleeps 3
1 King Bed

Club Business Studio - King

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

48 sq m
City view
Sleeps 3
1 King Bed

Deluxe Skyline View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

38 sq m
City view
Sleeps 3
1 King Bed

Deluxe - King

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

38 sq m
City view
Sleeps 3
1 King Bed

Club Skyline View - King

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

38 sq m
City view
Sleeps 3
1 King Bed

Deluxe Skyline View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

38 sq m
City view
Sleeps 3
2 Single Beds

Club Skyline View - Twin

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

38 sq m
City view
Sleeps 3
2 Single Beds

Club Business Studio - Twin

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

48 sq m
City view
Sleeps 3
2 Single Beds

Club Deluxe City View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

38 sq m
City view
Sleeps 3
2 Single Beds

Premier Suite - Twin

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

79 sq m
City view
Sleeps 3
2 Single Beds

Deluxe - Twin

Wonderful

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

38 sq m
City view
Sleeps 3
2 Single Beds

Deluxe City View - Twin

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

38 sq m
City view
Sleeps 3
2 Single Beds

Similar properties

Pool
Spa
Airport transfer
Free parking

includes taxes & fees

14 Jul - 15 Jul

About the area

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

Jing'an Temple - 10 min walk - 0.9 km
Former French Concession - 14 min walk - 1.2 km
Shanghai Centre - 1 min drive - 0.0 km
People's Square - 3 min drive - 3.2 km
The Bund - 5 min drive - 5.4 km

Getting around

Hongqiao International Airport (SHA) - 21 min drive
Pudong International Airport (PVG) - 48 min drive
Shanghai South Railway Station - 10 min drive
Shanghai Railway Station - 14 min drive
Nanxiang North Railway Station - 17 min drive
Jing'an Temple Station - 8 min walk
West Nanjing Road Station - 11 min walk
Changping Road Station - 12 min walk
Train station drop-off (surcharge)
Train station pickup (surcharge)

Restaurants

‪鱼门客栈 - ‬2 min walk
‪View Coffee - ‬2 min walk
‪魔都巴扎 - ‬4 min walk
‪王家沙点心店 - ‬5 min walk
‪敦煌小亭 - ‬5 min walk

About this property

The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, you'll be a short five-minute drive from The Bund and Jing'an Temple. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Portman's, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a hot tub. Fellow travellers love the helpful staff. Public transportation is only a short walk: Jing'an Temple Station is 8 minutes and West Nanjing Road Station is 11 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

- 593 rooms
- Arranged over 45 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; check-in end time: midnight
- Express check-out available
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

- No pets or service animals allowed

Parking

- On-site self-parking (CNY 120 per night)
- Wheelchair-accessible parking on site
- On-site parking is limited
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking

Transfers

- Train station shuttle on request (available 24 hours a day)*

Other information

- Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service

Travelling with children

Children stay for free (see details)
Local/corner shop
Toys
Baby bath
Lifeguard on-site

What to do

Fitness classes
Shopping

Working away

Business centre
11 meeting rooms
Computer station
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
An indoor pool
Shopping centre on-site
Hot tub
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
Lockers available
Banquet hall

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Portable bath seats
Transfer shower
Well-lit path to entrance

Room amenities

Be entertained

Cable/satellite TV channels

Home comfort

Climate-controlled air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Pillow menu
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

Individually furnished and decorated

Freshen up

Separate bath and shower
Hairdryer
Towels

Stay connected

Desk
Phone
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only

Special features

Dining

Portman's – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

Cash deposit: CNY 5000 per day
A damage deposit of CNY 1000 will be collected before check-in

Optional extras

Full breakfast is offered for an extra charge of approximately CNY 288 for adults and CNY 144 for children
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for CNY 408.1 per night

Parking

Self-parking costs CNY 120 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a deadbolt lock on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Portman Ritz-Carlton Shanghai Hotel

Portman Ritz-Carlton Hotel

Portman Ritz-Carlton Shanghai

Portman Ritz-Carlton

The Portman Ritz-Carlton, Shanghai Hotel

The Portman Ritz-Carlton, Shanghai Shanghai

The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai offer free cancellation for a full refund?

Yes, The Portman Ritz-Carlton, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Portman Ritz-Carlton, Shanghai?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Portman Ritz-Carlton, Shanghai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Portman Ritz-Carlton, Shanghai?

Yes. Self-parking costs CNY 120 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Portman Ritz-Carlton, Shanghai and nearby?

On-site recreation at The Portman Ritz-Carlton, Shanghai includes fitness classes. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. The Portman Ritz-Carlton, Shanghai also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near The Portman Ritz-Carlton, Shanghai?

Yes, Portman's offers international cuisine.

What's the area around The Portman Ritz-Carlton, Shanghai like?

The Portman Ritz-Carlton, Shanghai is in Jing'an, a short 8-minute walk from Jing'an Temple Station and 9 minutes' walk from Jing'an Temple.

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The Portman Ritz-Carlton, Shanghai Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location

Room

Service staff

Restaurant

Breakfast

Weather

Supermarkets

Taxi

What guests liked

Breakfast was consistently great with a wide selection of options. (7 reviews)

From real guest reviews summarized by AI.

10/10

always stay here when in shanghai - never disappointed

3-night trip

10/10

The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.

3-night trip

10/10

The classic American hotel provides best customer service in Shanghai. The location of the hotel is also brilliant. I really enjoyed my stay.

5-night trip

10/10

Very neat and cozy room. When I go back to my room, always filled up the plain water 3~4 bottles kindly.

3-night trip

10/10

great location the area is buzzing with life

1-night trip

10/10

We had a wonderful stay at the Portman Ritz-Carlton. The location was convenient and all the staff were attentive to detail and very welcoming. The buffet selection was wonderful and we were able to try something new every day of our week-long stay. We were travelling to celebrate a large birthday and the team very kindly arranged some room decorations and a lovely cake, thank you! We can't speak highly enough of our experience and will definitely be back.

7-night trip

8/10

Location is good, service good and the breakfast is good

2-night trip

10/10

Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.

3-night trip

10/10

very nice location - staffs were very helpful - breakfast was not bad

10/10

Convenient and nice room.

2-night trip

10/10

I like the excellent service of this hotle.

1-night trip

10/10

Great location.

2-night trip

10/10

Nice come again

2-night trip

10/10

Beautiful hotel, excellent service.

1-night trip

10/10

Beautiful hotel, excellent service.

1-night trip

10/10

The staff (e.g., Polly) are very friendly and helpful. We enjoyed the entire stay at the hotel.

3-night trip

10/10

Nice Hotel

10/10

Excellent stay

5-night trip

10/10

Excellent service, nice hotel.

4-night trip

10/10

Very nice and enjoy stay this hotel

3-night trip

10/10

It’s the ritz so it was pretty great 👍

2-night trip

10/10

The location was ideal.

2-night trip

10/10

Best location, reasonably priced, I will stay again.

2-night trip

10/10

an excellent stay.

12-night trip

10/10

Highly recommend.

6-night trip

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The Portman Ritz-Carlton, Shanghai

Choose dates to view prices

Photo gallery for The Portman Ritz-Carlton, Shanghai

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Club Premier Suite - King

Club Premier Suite - King

Highlights

View all photos for Two Bedroom Penthouse Suite

Two Bedroom Penthouse Suite

Highlights

View all photos for Club Deluxe City View - King

Club Deluxe City View - King

Highlights

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

Highlights

View all photos for Premier Suite - King

Premier Suite - King

Highlights

View all photos for Deluxe City View - King

Deluxe City View - King

Highlights

View all photos for Club Business Studio - King

Club Business Studio - King

Highlights

View all photos for Deluxe Skyline View - King

Deluxe Skyline View - King

Highlights

View all photos for Deluxe - King

Deluxe - King

Highlights

View all photos for Club Skyline View - King

Club Skyline View - King

Highlights

View all photos for Deluxe Skyline View - Twin

Deluxe Skyline View - Twin

Highlights

View all photos for Club Skyline View - Twin

Club Skyline View - Twin

Highlights

View all photos for Club Business Studio - Twin

Club Business Studio - Twin

Highlights

View all photos for Club Deluxe City View - Twin

Club Deluxe City View - Twin

Highlights

View all photos for Premier Suite - Twin

Premier Suite - Twin

Highlights

View all photos for Deluxe - Twin

Deluxe - Twin

Highlights

View all photos for Deluxe City View - Twin

Deluxe City View - Twin

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

The Portman Ritz-Carlton, Shanghai

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Parking

Transfers

Other information