6/10 Good
8 October 2024
Well equipped home needing a bit of updating. Bedding quality poor - sheets on master bed old and pilled. Very poor communication via virtual assistants from 2 different numbers (one UK number, one US number) plus email. Did not get all queries resolved. Had to push via all 3 communication strands to have security deposit refunded (now done). Also we were told we could access the property early which we did, only to be met by someone (assume from property management company) telling us via google translate (she didn’t speak English) that we shouldn’t be there until later that day.
Dorene
Dorene, 5-night romance trip
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