This property looks just as is pictured, beautiful! That is not always the case. The receptionist Joseph was very professional, straight to the point but also very kind. This hotel is located at a very convenient location, close to many restaurants the ferry and bus line. The only issue was the loud fire works which is out of the hotels control and only during festival season, if you suffer from PTSD related to explosive sounds, be advised, otherwise, this hotel was absolutely wonderful.