Located near the Sarit Centre and The Aga Khan University Hospital, The Crossroads Hotel Westlands offers a warm welcome with in-room WiFi and laundry facilities. Connect with helpful staff, unwind at the conference space, or enjoy luggage storage. Previous guests praise their attentive service.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
24/7 front desk
Pet-friendly
Laundry facilities
Air conditioning
Free parking
Main amenities (10)
Daily housekeeping
Breakfast available
3 meeting rooms
Airport shuttle
24-hour front desk
Air conditioning
Self-serve laundry
Conference space
Concierge services
Luggage storage
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is €104
€104
includes taxes & fees
6 Mar - 7 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Comfort Triple Room, 3 Single Beds
Located just 4.3 mi (6.9 km) from the airport, The Crossroads Hotel Westlands offers a shuttle (available 24 hours). Guests will have free perks such as WiFi and self-parking. Also, Nairobi National Park and United Nations Office at Nairobi are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Swahili
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 10 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
Travelling with children
Children stay for free (see details)
Working away
3 meeting rooms
Conference space (710 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Romance packages
Accessibility
Lift
Wheelchair-accessible path to lift
Handrails in stairwells
Well-lit path to entrance
Area rugs in room
Thin carpet in room
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
Children & extra beds
Rollaway beds are available for USD 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi
Frequently asked questions
Does The Crossroads Hotel Westlands offer free cancellation for a full refund?
Yes, The Crossroads Hotel Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Crossroads Hotel Westlands?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Crossroads Hotel Westlands?
Yes, there's free self parking.
Is an airport shuttle service offered by The Crossroads Hotel Westlands?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at The Crossroads Hotel Westlands?
Check-in start time: noon; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at The Crossroads Hotel Westlands?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at The Crossroads Hotel Westlands and nearby?
Recommended spots to visit include Nairobi National Museum (13-min walk) and Sarit Centre (15-min walk), along with The Aga Khan University Hospital (1.9 mi) and Yaya Centre (3.1 mi).
What's the area around The Crossroads Hotel Westlands like?
The Crossroads Hotel Westlands is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from Sarit Centre.
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The Crossroads Hotel Westlands Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
9 December 2024
all amenities close by
Misheck
Misheck, 1-night trip
10/10 Exceptional
11 January 2025
Anniversary Stay
I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it
Brian
Brian, 1-night trip
10/10 Exceptional
8 June 2024
Great stay, friendly and helpful staff and enjoyed the visit with family!
Martin
Martin, 1-night trip
8/10 Very good
9 November 2024
Nice choice!
Great hotel
Celia
Celia, 3-night trip
10/10 Exceptional
18 February 2024
Great place, would stay there again.
Alexander
Alexander, 3-night trip
10/10 Exceptional
15 September 2024
Nice stay in Nairobi
Very helpful and friendly staff. Good location
Javier
Javier, 2-night trip
8/10 Very good
17 September 2024
Great location
I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
D Robert
D Robert, 1-night trip
8/10 Very good
29 June 2024
The hotel is located in a good area. A number of malls are close by and ample dining.
Dut
Dut, 6-night trip
10/10 Exceptional
9 August 2024
Will book again.
Excellent staff, very friendly. Good location.
Colin
Colin, 3-night trip
10/10 Exceptional
4 January 2024
This hotel has super comfortable rooms.i recommend it
Philip
Philip, 6-night trip
10/10 Exceptional
6 November 2024
As expected, got all the benefits that Expedia promised.
Thongpraparn
Thongpraparn, 4-night trip
10/10 Exceptional
4 June 2024
Amazing stay
Absolutely amazing! From check-in to check-out. Staff is attentive to anything you need. I highly recommend this hotel.
Tonya
Tonya, 2-night trip
10/10 Exceptional
21 August 2024
The staff was amazing for the security guards to front desk. It was five star service.
Sowazttoe
Sowazttoe, 6-night trip
10/10 Exceptional
27 January 2024
Great value for money
Clean room, nice bathroom, great staff.
Quentin
Quentin, 1-night trip
10/10 Exceptional
1 June 2024
The staffs were very nice. Good service
Epiphane
Epiphane, 2-night trip
10/10 Exceptional
29 May 2023
My vacation in nairobi
It was really good stay and i liked the location it was perfect for me
Mohammed
Mohammed, 2-night trip
10/10 Exceptional
4 March 2024
2 night stay with family
Staff (esp Elijah at the front desk) were very friendly and attentive to our needs. Genuinely warm and hospitable.
Cindy
Cindy, 2-night trip
8/10 Very good
21 May 2024
Great!
Safe and comfortable. Clean room, bed, bathroom. I will lodge here again!
Barry
Barry, 1-night trip
10/10 Exceptional
6 June 2024
Amazing
Joshua
Joshua, 1-night trip
10/10 Exceptional
16 June 2023
Crossroads hotel westlands
Good location and clean with good amenities
MISHECK
MISHECK, 1-night trip
10/10 Exceptional
11 February 2023
The staff were courteous and feels like home away from home.
The facility maintenance is top notch.
Patric
Patric, 4-night trip
8/10 Very good
16 December 2023
Nairobi
Good hotel for a few days
teddy
teddy, 2-night trip
8/10 Very good
8 September 2023
The hotel is good staff are friendly and welcoming very swift check in and check out practice. They need to work on dinning area other wise its worth the price.
Amanuel
Amanuel, 3-night trip
8/10 Very good
24 August 2024
Poor internet but all else good
Frank
Frank, 3-night trip
10/10 Exceptional
13 June 2023
The staff was welcoming. Michele walked us to our room & arrange for transportation to and from the airport.