At Bay of Palms, you'll be within a 15-minute drive of Robina Town Centre and Kirra Beach. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Conveniences like kitchenettes are in all apartments, along with flat-screen TVs and room service. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi
Parking and transportation
Free self parking on site
Kitchenette
Refrigerator
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Dining
1 bar
Room service available
Bedrooms
Rollaway/extra beds: AUD 30.0 per day
Bathrooms
Shower
Towels provided
Entertainment
Flat-screen TV
Pool or billiards table
Arcade/game room
TV in a common area
Outdoor areas
Barbecue grill
Garden
Laundry
Laundry facilities
Work spaces
Computer station
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Tour/ticket assistance
Housekeeping (weekly)
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Vending machine
Front desk (limited hours)
Location highlights
On the lake
On the waterfront
Near the boardwalk/promenade
Near the airport
In the shopping district
In the suburbs
Things to do
Waterslide
Rowing/canoeing on site
Kayaking on site
Fishing on site
Bicycle rentals on site
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Window guards
General
44 rooms
2 floors
Individually decorated
Individually furnished
Access via exterior corridors
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 30.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora
Frequently asked questions
Does Bay of Palms offer free cancellation for a full refund?
Yes, Bay of Palms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bay of Palms?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Bay of Palms?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bay of Palms?
Yes, there's free self parking.
What are the check-in and check-out times at Bay of Palms?
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Bay of Palms and nearby?
Have fun with onsite activities like kayaking, rowing, and fishing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a waterslide and an arcade. Bay of Palms also has a garden.
Does Bay of Palms have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, cookware, and a coffee maker.
What's the area around Bay of Palms like?
Bay of Palms is located on the waterfront in Elanora, a short 1-minute walk from The Pines Elanora and 19 minutes' walk from Palm Beach Pirate Treasure Island Playground.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 31, 2024
Truly wish we could have stayed here forever had the nicest damn swim in the creek in front this morning f3el 1 million dollars shall lpok forward to returning
Dr Lilly
Dr Lilly, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
Overall decent place to sleep for a couple of nights. Beds are comfy, shower is hot and good water pressure. Walls in adjoining rooms very thin and can hear everything.
Celeste
Celeste, 2-night family trip
Verified Wotif guest review
6/10 Good
Sep 8, 2024
Derek
Derek, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2024
Better than expected
Elliot
Elliot, 3-night romance trip
Verified Wotif guest review
8/10 Very Good
Jul 3, 2024
The location was very nice.
Janine
Janine, 5-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jun 28, 2024
Comfortable accommodation
Comfortable, spacious accommodation. Well situated with restaurants, grocery and general shopping all within walking distance.
Verified traveler
2-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 24, 2024
Could hear every word and noise from next door unit .. person next door chain smoked and coughed most of the night so we got very little sleep . toaster and kettle had to be plugged into power point about 6 inches under air conditioner .. no shampoo or conditioner .. satchet to wash one lot of dishes only
Would not recommend 🙁
Dorothy
Dorothy, 3-night romance trip
Verified Wotif guest review
8/10 Very Good
Jun 23, 2024
Jane
Jane, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 21, 2024
Lisa
Lisa, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 17, 2024
Lisa
Lisa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
Liam
Liam, 4-night trip
Verified Wotif guest review
8/10 Very Good
Jun 9, 2024
This property is a lovely place to stay.Staff are lovely.Bed was very comfortable.
Joedine
Joedine, 2-night trip
Verified Wotif guest review
6/10 Good
Jun 7, 2024
Property clean and quiet. Kitchen has only bare essentials, no chopping board, one serrated knife was very blunt, coffee mugs very small.
Jennifer
Jennifer, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
Clean, quiet and easy to reach and make changes to reservations. Polite and efficient front desk.
Bec
Bec, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 28, 2024
Graham
Graham, 2-night trip
Verified Hotels.com guest review
4/10 Fair
May 27, 2024
We stayed 3 nights, The first night the power went off in adjoining unit, the power box was in our room so they had to come in to our room to get at the power box. There was a locked door between the two rooms that allowed light to shine into our room from the other room at night, plus it was noisy.The room itself was unclean. The bathroom vanity was water damaged and tiles missing. At night cochroaches and out from wall and under vanity and tan around the floor. The kitchen bench also had cockroaches on it when we came home at night. We got 1 set of towels for 3 nights didn’t see any staff to request more, The bed was uncomfortable and found bug in bed on last day. The water view was nice and outsides were ok definitely wouldn’t recommend.
Margaret
Margaret, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
May 26, 2024
Was great value for the price. Room was clean. Everything worked. Had everything I needed for a 2 day stay. Close to shops and restaurants. Sure the place is a bit dated but was value for money. Would definitely stay again.
Gregory
Gregory, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 21, 2024
The view overlooking the lake and having bench tables near the lakes edge, where you could relax and watch the sunset was beautiful.
Adam
Adam, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
May 16, 2024
Very good accommodation, but don’t expect hotel or spa type service. Limited front office hours. If you book hotel room accommodation you don’t get to park under cover.
Sylvia
Sylvia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 29, 2024
Awesome place to stay
Danny
Danny, 3-night trip
Verified Expedia guest review
6/10 Good
Apr 27, 2024
MUHAMMED MUBASHIR
MUHAMMED MUBASHIR, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Apr 25, 2024
What a gorgeous place! We arrived in the rain at night but woke up to a view of a beautiful lake and a resort full of palms and tropical plants. Our apartment was clean and very well appointed. Would definitely go back!
Susan
Susan, 3-night family trip
Verified Wotif guest review
8/10 Very Good
Mar 22, 2024
Stefan
Stefan, 2-night trip
Verified Wotif guest review
8/10 Very Good
Mar 20, 2024
Staff, when able, were very helpful.
Our TV or Aerial Connection, had an annoying habit .of cutting out , when it rained. Which in our case was every evening..
Percival
Percival, 5-night trip
Verified Wotif guest review
10/10 Exceptional
Mar 18, 2024
Lovely property with a gorgeous view of the lake.
Walking distance to shops and other conveniences,
The apartment was very clean and well presented with everything you need for a quiet stay.
Will definitely stay again.