Bring the kids when you stay at Mercury in Santa Susanna and they can enjoy the free kids' club. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Buffet Restaurant, which serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a children's pool are other highlights.
All-inclusive
All-inclusive room rates at Mercury are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Parking
Covered on-site self-parking (EUR 18 per day)
On-site parking is limited
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Travelling with children
Free children's club
Children's pool
Playground
Local/corner shop
What to do
Shopping
Pool table
Beach nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Scuba-diving nearby
Working away
Business centre
2 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
ATM/banking
Garden
Terrace
Television in common areas
Fitness centre
Seasonal outdoor pool
Arcade/games room
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
Parking
Covered self-parking costs EUR 18 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HB-003898
Also known as
Hotel Mercury Santa Susanna
Hotel Mercury
Mercury Santa Susanna
Mercury Hotel Santa Susana
Mercury Hotel
Hotel Mercury
Mercury Santa Susanna
Mercury Hotel Santa Susanna
Frequently asked questions
Does Mercury offer free cancellation for a full refund?
Yes, Mercury does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercury?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Mercury?
Sorry, pets aren't allowed.
Is parking offered on site at Mercury?
Yes. Self-parking costs EUR 18 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercury?
Check-in start time: noon; check-in end time: midnight. Check-out time is 10 AM.
Is there an on-site casino at Mercury?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (17-min drive) is nearby.
What is there to do at Mercury and nearby?
Have fun with nearby activities such as hiking, kayaking and mountain biking. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and an arcade. Mercury also has a garden.
Are there restaurants at or near Mercury?
Yes, there's an on-site restaurant, Buffet Restaurant.
Does Mercury have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercury like?
Mercury is a short 4-minute walk from Santa Susanna Station and 4 minutes' walk from Santa Susanna Beach.
Mercury Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.4/10
Staff & service
6.4/10
Amenities
6.4/10
Property conditions & facilities
Reviews
8/10 Very good
14 October 2019
Good value and clean. Food isn't the best for for the money I paid was fine.
Verified traveller
3-night family trip
Verified Expedia guest review
4/10 Fair
26 August 2019
Check-in awful. Not friendly, reservation details screwed up, took over an hour to sort out, air conditioning not working, not enough beds in rooms as per bookings. I am seeking full refund. Ruined holiday.
Verified traveller
4-night family trip
Verified Expedia guest review
6/10 Good
13 August 2019
Food and entertainment were good. AC did not work well. We had to pay extra for Parkingand were asked to pay extra for wifi.
Verified traveller
3-night family trip
Verified Expedia guest review
6/10 Good
15 March 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 September 2018
Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns
Liz
Liz, 3-night trip
Verified Ebookers guest review
6/10 Good
24 August 2018
very good location - opp train station - near beach - nice location - food was ok - but its NOT english 4* - no way - they charge for room safes - TV in rooms real real crap - nice balcony but very small uncomfortable plastic chairs - room dirty - they very mean with towels and shampoo and no locks on toilet - big room - my wife stated it was like a nice HOSTEL - felt very Russian - but nice location and pool ok - gym very poor - we had family in a hotel 4* a few doors down and that was really 4* - hotel seems old now
Mr graham
Mr graham, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2018
Kelly
Verified Hotels.com guest review
8/10 Very good
1 March 2018
Muhammad Hannan
Muhammad Hannan, 5-night family trip
Verified Hotels.com guest review
6/10 Good
18 October 2016
We enjoyed staying in the the Hotel Mercury although there were few drawbacks. The food wasn't that good quality as it should be in 4 stars hotel. I wouldn't recommend this hotel for all inclusive staying. Half board was enough.
Natalia
Verified Hotels.com guest review
4/10 Fair
11 October 2016
Limited drinks with full board
The hotel was OK. The location albeit at the end of the strip was right by the local trainline (not noisy), train runs right along side main strip and they were on time and regular. Tickets had to be bought the hotel side of the road mind and not at the platform (€19.80 return 2 x adults)
We were only there Fri till Mon but went Full Board. But don't expect any type of drink with your evening meal as even water had to be bought. You only got free tea, coffee, juice and water with breakfast. Can't comment on lunch as we were out.
Didn't sample.much of the evening entertainment as again we were out and about but what we did see wasn't much to write home about
Tank, Ex Forces
Verified Expedia guest review
10/10 Exceptional
10 October 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
6 September 2016
Photos better then reality
Hotel need updating
Rooms very basic, our bedding haven't been changed even once during 7 nights stay...
Food good, lots of fish, salad, chips :)
and vegetarian option- sadly always pasta...
Staff- nice, polite, helpful, great receptions Lesle- very helpful always smiling
Aneta
Verified Expedia guest review
8/10 Very good
12 August 2016
Good hotel
Train station just across the road so ideal and cheap for visiting other costal resorts and Barcelona. Beach 5 mins walk. Hotel and pool clean. We were all inclusive and had a good daily choice of food and drink and were served by friendly staff. I would recomend this hotel.
Paula
Verified Expedia guest review
6/10 Good
8 August 2016
Room air conditionig in room was non existence. Had to pay for wi fi as had a phone and tablet . Not enough Sun beds round pool , was a mad dash at 9 am , All gone in 3 minutes . Breakfast not English friendly, bacon and beans only once in 6 days was very poor.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
4 March 2016
We enjoyed a short stay. The hotel is a very high standard, and a good base to explore the area
John
Verified Hotels.com guest review
10/10 Exceptional
13 June 2015
Brilliant Hotel a Must to Book
This hotel has a 4star rating but I would rate it as follows, Firstly the hotels reception is situated in the wrong position to the rest of the hotel which spoils the natural flow so I would rate this as a 3 star, Secondly the food was very good but I would rate this as a 3 star +, 3 the pool area is brilliant and because of the strict rules you can only access this via the bar area which is closed until 9:00am thus stopping people from putting out towels from when the sun rises unless you go out through the reception and into the pool area from the front of the hotel, even then the people who have flouted the rules get a shock when the cleaners and pool attendant have removed the offending persons towels all to the end of the pool area, there are also areas where it is quieter to sunbathe if you need this plus areas of grass to relax on. I stayed at this hotel in June 2015.
ALL OF THIS AT A 2 STAR PRICE
ROY
Verified Expedia guest review
4/10 Fair
16 September 2010
"Not impressed "
I was not impressed with the condition of the bathrooms its not it wasn't clean it just needs some new shower units and wash basins.
We had to complain and they gave us another room but that only just done the job!
wendy
Verified Expedia guest review
8/10 Very good
3 October 2022
Rima
Rima, 4-night trip
Verified Expedia guest review
8/10 Very good
2 November 2019
Merci à tous
Un bon séjour merci à tous
elhadjmohamed
elhadjmohamed, 7-night trip with friends
Verified Hotels.com guest review
4/10 Fair
3 September 2019
Estuve dos días pero suficiente para no volver. La habitación, camas y televisión muy mal estado la tele super pequeña.
Verified traveller
2-night romance trip
Verified Expedia guest review
2/10 Poor
19 August 2019
Es un hotel que años atras pudo tener 4 estrellas ,ahora con mucha pena seria merecedor de 3.
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2019
El hotel correcto y la comida muy muy justa. Lo mejor la piscina y q se podia aparcar cerca sin pagar mas
Verified traveller
2-night family trip
Verified Expedia guest review
4/10 Fair
18 June 2019
Desilusion
Estancia en general la regular, pq para ser un hotel de 4 estrellas superior hay varias cosas que en hoteles inferiores de categoría son mejores. Sobretodo la comida, escasa y poca variedad y encima no reponen con normalidad.
Fran
Fran, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 May 2019
eten was goed. minder goed kamer werd niet goed shoon gemaakt zoals onder de bed zoals de tafel en de kastjes van de bed en niet vergeten er werden weinig activiteiten met de kinderen gedaan dat vond ik het ergst
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
16 May 2019
Ferieanmeldelse
Uhøflig betjening i receptionen. da jeg ankom om natten. Meget støj i det eneste lokale der var ifm baren, et slags cafeteria, hvor der ofte var meget støj fra musik og aktiviteter så udover at sidde på værelset eller ved poolen var der ikke noget område man kunne sidde i nogenlunde ro og drikke en kop kaffe. Ikke engang i læserummet, der var der også ofte højt musik. Men ellers fint ophold, fin service i spisesalen og rengøringspersonale var venlige og også i receptionen udover ved ankomst. Hotellet lå centralt ift strand og butikker og togstation.