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PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Property class: 4
Salou hotel with 5 restaurants and 2 bars/lounges, aimed at LGBTQ+ guests

Choose dates to view prices

Located near Ferrari Land, PortAventura Hotel Caribe - Theme Park Tickets Included offers a vibrant retreat. Unwind at the sauna or spa tub, enjoy beach volleyball and international cuisine at one of the 5 on-site restaurants. With amenities like a poolside bar, coffee shop/cafe and garden playground for kids to roam free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Indoor pool
  • Water park
  • Theme park character encounters
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Theme park character encounters
  • Private bathroom
  • Cable/satellite TV service
The current price is €139
includes taxes & fees
15 Sept - 16 Sept

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Room San Juan 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

A bedroom with two beds, a wooden headboard, a nightstand, a ceiling fan, a balcony with a view of palm trees, and a sliding glass door with curtains.

Club Room San Juan 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

A bedroom with two beds, a wooden headboard, a nightstand, a ceiling fan, a balcony with a view of palm trees, and a sliding glass door with curtains.

Club Room San Juan 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

A bedroom with two beds, a wooden headboard, a nightstand, a ceiling fan, a balcony with a view of palm trees, and a sliding glass door with curtains.

Club Room San Juan 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

A bedroom with two beds, a wooden headboard, a nightstand, a ceiling fan, a balcony with a view of palm trees, and a sliding glass door with curtains.

Club Room San Juan 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Standard Room 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Standard Room 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Standard Room 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 4 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Family Room, 4 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

A bedroom with two beds, a wooden headboard, a nightstand, a ceiling fan, a balcony with a view of palm trees, and a sliding glass door with curtains.

Club Room San Juan 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

A hotel room with a large bed, a desk with a computer, a chair, and a balcony with a view of palm trees.

Standard Room 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Quadruple Room with Access to Amusement Park (2 Adults + 2 Children) + 1 access to Ferrari Land

Minibar, in-room safe, desk, free cots/infant beds

Quadruple Room with Access to Amusement Park (2 Adults + 2 Children) + 1 access to Ferrari Land

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room With Access To Amusement Park (3 Adults + 1 Child) + 1 Access To Ferrari Land

Minibar, in-room safe, desk, free cots/infant beds

Quadruple Room With Access To Amusement Park (3 Adults + 1 Child) + 1 Access To Ferrari Land

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room with Access to Amusement Park + 1 access to Ferrari Land (1 adult)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room with Access to Amusement Park + 1 access to Ferrari Land (1 adult)

  • Sleeps 1
  • 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

Map
Rambla del Parc, s/n, Salou, 43840

What's nearby

  • PortAventura World - 11 min walk - 1.0 km
  • Ferrari Land - 12 min walk - 1.1 km
  • Bosc Aventura Salou - 16 min walk - 1.4 km
  • Illuminated Fountain - 16 min walk - 1.4 km
  • Llevant Beach - 17 min walk - 1.5 km

Getting around

  • Reus (REU) - 18 min drive
  • Barcelona El Prat Airport (BCN) - 78 min drive
  • Vila-Seca Station - 6 min drive
  • Salou Port Aventura Station - 10 min walk
  • Les Borges del Camp Station - 16 min drive

Restaurants

  • ‪Camagüey - La Siesta - ‬18 min walk
  • ‪Cafe Saula - ‬4 min drive
  • ‪Roadhouse - ‬12 min walk
  • ‪Cervecería de l'Estació - ‬4 min drive
  • ‪Buffet Del Port - ‬11 min walk

About this property

PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

  • When you stay at PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land, you'll be within a 15-minute drive of PortAventura World and Tarragona Port. After hanging out at the water park or indoor pool, guests can grab a bite to eat at Buffet Bohio, one of 5 restaurants, which serves international cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 497 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.
    • Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
    • All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Water park access (surcharge)
  • Children's pool
  • Theme park character encounters
  • Playground

What to do

  • Beach volleyball
  • Pool table
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Bicycle parking
  • Hot tub
  • Sauna
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Buffet Bohio – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open select days.
Restaurante La Piazza – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Puerto Viejo – This tapas bar specialises in Spanish cuisine and serves lunch and dinner.
La Bodeguita del Medio – On-site coffee shop. Open selected days.
Salsa Cafe – This bar specialises in international cuisine. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per person, per day. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
  • The seasonal pool is open from April to October

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number HT-000772
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

PortAventura Hotel Caribe Salou
PortAventura Hotel Caribe
PortAventura Caribe Salou
PortAventura Caribe
Hotel Caribe Salou
Caribe Hotel Salou
Hotel Caribe Resort
PortAventura Hotel Caribe Theme Park Tickets Included

Frequently asked questions

Is there a pool at PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?

Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.

Are pets allowed at PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?

Sorry, pets aren't allowed.

Is parking offered on site at PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?

No, this hotel doesn't have a casino, but Casino Tarragona (13-min drive) is nearby.

What is there to do at PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land and nearby?

Have fun during the warmer months with activities such as volleyball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land also has 2 bars, a water park and a sauna, as well as a fitness centre, an arcade and a garden.

Are there restaurants at or near PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?

Yes, there are 5 on-site restaurants, featuring international cuisine.

Does PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land like?

PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land is a short 15-minute walk from Bosc Aventura Salou and 17 minutes' walk from Illuminated Fountain.

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Reviews

PortAventura Hotel Caribe - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land Reviews

8.2

Very good

7.8

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Property conditions & facilities

Popular mentions

Room
Food
Breakfast

Reviews

Verified review

8/10 Very good

Clean rooms and good pool
Rick, 4-night trip
Verified review

10/10 Exceptional

Everything it was perfect room clean , breakfast and dinner was ok. Staff very helpful. No problems.
Mihai, 3-night trip
Verified review

10/10 Exceptional

Great location for PortAventura. Lovely hotel, good buffet breakfast.
Yasmin, 1-night trip
Verified review

8/10 Very good

The rooms need an (heavy) overhauling. Dinner and breakfast absolutely good, service also
LEONARDO, 1-night trip
Verified review

10/10 Exceptional

Great hotel, good food options, clean rooms and facilities and within 15 minutes walk of the theme park. Would book again
michael, 7-night trip
Verified review

10/10 Exceptional

Great experience. Having the hotel makes the park experience more fun. I wish I had known about the water park not being included first though.
Jaime, 1-night trip
Verified review

6/10 Good

Nothing going on at the hotel, restaurants weren’t open, no entertainment! 2 lovely pool areas with not enough umbrellas and one without access to a bar. The hotel itself is nice, staff are friendly and it’s convenient for both the parks and Salou centre.
Sarah, 7-night trip
Verified review

8/10 Very good

Theme Park fun

Super experience from start to finish. Went with older children and a great location. Hotel was clean although got a little busy at mealtimes but that’s to be expected. Would recommend
Dominic, 4-night trip
Verified review

8/10 Very good

Caribe Hotel - Great Stay

Staying at the Caribe Hotel was lovely. They had 2 pools to choose from, whereby one was beach themed. The food was really nice and they had a great selection. You could walk to the theme park which was ideal. The only downside was that there were no trolleys to help take your luggage to your room which would have been nice.
Carla, 3-night trip
Verified review

10/10 Exceptional

The hotel was quite quiet during the day, it seems most people were in the parks, this meant not much choice for food or drinks in hotel during the day. But loved the connection to the parks and being able to walk just 15mins to be in Portaventura, but also option to walk to the beach in around 15minutes too. Best Portaventura hotel in terms of distance from beach. Best of both worlds.
Joanna, 3-night trip
Verified review

6/10 Good

I liked that it was close to the park. The hsve lovely swimming. But the room was not clean at all. Bathroom was worse .
Paulo, 5-night trip
Verified review

8/10 Very good

Very clean property, with sone oddities. Difficult to find snacks specifically water after bars close in the evening. We struggled to find a vending machine that sold any soft drinks or water, cigarettes and park tickets were available though. Also there us an indiorbpool, but was closed until 18:00pm and was an extra charge of €10 per person. Otherwise generally nice pools with a man made beach.
Anthon Roy, 2-night trip
Verified review

8/10 Very good

The room was lovely , with a good view of the swimming pool, the food was great very good selection , the only bad thing was the cleaners. When we got to the room there was no hand soap , no shower gell and no shampoo all dispensers were empty, we askedthe cleaners for showegel 4 times but never got any. This was areal pity cause everything else was great
Paul, 5-night trip
Verified review

6/10 Good

Good but be aware…..

Checkin was efficient in terms of taking details and giving passes. No detail on the hotel, restaurant, bar and pool was given. I asked what time the hotel restaurants close - was told 10pm. That night we found out only the mobbed buffet restaurant was open. Not an issue if we had known as we would have gone elsewhere. So service at reception needs to be looked at. The hotel pool and communal areas are lovely - the rooms let the hotel down. They need updating and the bathrooms renovated. Towels in the bathroom were threadbare.TV had very few channels, not even bbc worldwide. I would go back, but I’d be wary if the price you pay and what’s open - we travelled in peak (July). Overall a good 3 star option - def not a 4 star as the rooms let the property down.
robert, 1-night trip
Verified review

6/10 Good

Generally good and reasonable price but basic

Reasonably priced, nice pools, but quite basic and not 4 star in my opinion. Basic rooms that are tired with smelly and basic bathrooms. Sunloungets by the pool are old plastic loungers and uncomfortable. Strange rules like you cannot wear sunglasses in the pool unless you have bands around your head to keep them in place. Never experienced this anywhere in the world. Lifeguards enforce this rule, I guess for safety, yet you allow guests to have glassware at the side of the pool? People drinking beer out of glass mugs. Crazy! Service at pool bar was poor. 25 minutes to get a hot dog, and then the drinks machine wasn’t working. Also, they advertise a gym but it doesn’t open until 6pm!? What!? Ridiculous. Most people workout on a morning so this is a stupid rule and as such meant I could not use the gym. False advertising. I would not go back, instead I’d probably go to the main PortAventura hotel which I think is much better and worth the extra money.
Rob, 2-night trip
Verified review

4/10 Fair

When we arrived at Hotel Caribe Portaventura they gave us a tiny smelly and ugly room. After complaining they gave us a normal room. It’s a big resort hotel but outside of breakfast and dinner they o it have a pool bar open which sells food and drinks. It took me 45 minutes to get a coke, 2 waters and 2 ice cream costing over €20. In that time they only managed to serve 7-8 people. Some days were better but some days were not. Guests could not wear sunglasses at the pool unless they had a cable attached. Stupid rule and ruined my fun each time I went to the pool. I need them to see. I made a complaint about the above and Portaventura felt that 3 free drinks vouchers made up for it. You can only use them for beer or soft drinks.
John, 8-night trip
Verified review

4/10 Fair

Terrible experience with this hotel. It is not our first stay here and we had an amazing memories from last time. However, this time it was a complete fail. First of all, rooms are so outdated and worn. In the first room sockets and table lamps were not working. We asked to change the room and got the room with not working shower and falling metal handles. Secondly, rooms are dirty. We stayed 5 nights and the floor was not properly mopped in any of them. All furniture was dusty and filthy. Overall impression of the hotel was - old and worn. Doesn’t worth the money at all I have mixed feelings about service. Some people were trying to help but the effectiveness of their help was poor. Most people do not speak English (however the description of the hotel suggests they speak many languages). The check in was horrible, we shall wait for our room for half an hour after check in time. Next day before we moved to another room, we were kinda “homeless” until 3.30pm. Which I don’t believe was fair as we paid for this time to have access to the room and not just to stay in limbo. Of course, we did not receive any of the VIP benefits. No discount was applied or even offered. No room upgrades. It was funny as we checked Expedia and saw rooms available but reception ignored it and said - no, we cannot give them. Well, then do not promise upgrades. And a very small thing. No transfer to the park from the hotel. You need to walk about 15 minutes under the sun. Small but annoying thing
Juliana, 5-night trip
Verified review

8/10 Very good

All good for a great break
Graham, 2-night trip
Verified review

10/10 Exceptional

Great family holiday with kids and grandparents, perfect location for parks, Friendly staff and dining options both in and out of park easy to use
Graeme, 4-night trip
Verified review

10/10 Exceptional

The place to visit hence why this is our 3rd time here.
Janet, 5-night trip
Verified review

8/10 Very good

We had a great time!
Daniel, 1-night trip
Verified review

10/10 Exceptional

TODO EXCELENTE.
Leonela, 1-night trip
Verified review

10/10 Exceptional

Nice property, nice welcome
didier, 1-night trip
Verified review

8/10 Very good

Close to Porta Ventura and Ferrari Land
Caroline, 1-night trip
Verified review

8/10 Very good

Lovely hotel setting, very chilled. Check-in was slow. Cheap Estrella! What's not to love.
Ryan, 1-night trip