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All properties in Venice, Veneto, Italy
1 room, 2 adults

Hotel Dona Palace

4-star4 stars
San Marco 391, Venice, VE, 30124, Italy

4-star hotel with bar/lounge, near St. Mark's Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Venice has always been my dream destination, so when we arrived at this hotel I couldn't…Jan 13, 2020
  • The location of the hotel is superb as it's a very short walk to St Marks Square and the…Sep 11, 2020

Hotel Dona Palace

from €130
  • Classic Double Room
  • Junior Suite (Classic)
  • Single Room, 1 Twin Bed
  • Executive Suite
  • Royal Suite
  • Deluxe Double Room
  • Comfort Suite
  • Junior Suite (Comfort)
  • Junior Suite
  • Junior Suite
  • Junior Suite
  • Junior Suite
  • Exclusive Suite (Duchessa)

What’s around Hotel Dona Palace

Landmarks

  • In San Marco
  • St. Mark's Square - 1 min walk
  • St. Mark's Basilica - 2 min walk
  • Bridge of Sighs - 3 min walk
  • Grand Canal - 5 min walk
  • Doge's Palace - 6 min walk
  • La Fenice Opera House - 7 min walk
  • Rialto Bridge - 7 min walk

Getting around

  • Marco Polo Airport (VCE) - 20 min drive
  • Venice Santa Lucia Station - 26 min walk
  • Porto Marghera Station - 8 min drive
  • Venice-Mestre Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests staying more than 1 night may be required to change guestrooms during their stay.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Golfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

VENIXINO - Onsite cocktail bar.

Hotel Dona Palace’s small print

Also known as

  • Dona Hotel
  • Hotel Dona Palace Hotel
  • Hotel Dona Palace Venice
  • Hotel Dona Palace Hotel Venice
  • Dona Palace
  • Dona Palace Hotel
  • Dona Palace Venice
  • Hotel Dona
  • Hotel Dona Palace
  • Hotel Dona Palace Venice

Policies

In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

Optional extras

Rollaway beds are available for EUR 90.0 per night

Full breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)

Cribs/Infant beds are available for EUR 25.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Dona Palace

  • Does Hotel Dona Palace offer free cancellation for a full refund?
    Yes, Hotel Dona Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Dona Palace?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Dona Palace?
    Sorry, there's no onsite parking at Hotel Dona Palace.
  • Are pets allowed at Hotel Dona Palace?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Dona Palace?
    You can check in from 2:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Dona Palace?
    Yes. Nearby restaurants include Osteria alle Testiere (4-min walk), Al Vecio Canton (4-min walk), and Al Giardinetto da Severino (4-min walk).
  • Is airport shuttle service offered by Hotel Dona Palace?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.2 From 334 reviews

Exceptional 10.0
Great hotel located very close to many of the main sights in Venice. Wonderful rooms.
Wesley, us3 night trip
Exceptional 10.0
Hotel location was superb, right on the beach. Staff was very nice and friendly. Top roof was beautiful, great sunset views. Great experience overall!
Anca Elena, gb2 night trip
Exceptional 10.0
Walking in a Dream
Omg. Venice. We took a water taxi direct to the hotel steps. I couldn’t have asked for a more quintessential spot. Steps from St. Marks square, I could have stayed here for days. They offered tea time which was a nice amenity before heading out for an evening of exploring. An authentic Italian breakfast to end our stay and cap off an excellent trip. Ciao!
Brittany, us1 night trip
Exceptional 10.0
Dona Palace
I loved the location, breakfast were good and all staff I encountered were professional and discrete. Would recommend and would stay here again.
Sally, au4 night trip
Exceptional 10.0
Love this hotel
We had a wonderful stay during the Great Aqua Alta. Our bartender Joseph helped us forget the museums and sites were all closed. A sad time for Venice but a beautiful hotel stay for us.
Molly, us2 night trip with friends
Exceptional 10.0
Love Dona Palace!!
Fifth time at Dona Palace!!! Of course we love it ! the terrace is so unique. Easy access from the water taxis. Terrace on top also very cool, lovely breakfast room. Friendly staff. Wonderful hotel!
Joan E., us2 night trip with friends
Exceptional 10.0
Super nice hotel. Close to everything. Nice staff. Suggest to management: please cut down (to 10-20 max level) the fragrance into the room or remove it; it was way, way too much. We found ourselves overwhelmed by it each time we go into our room. helpful
hai, us1 night family trip
Exceptional 10.0
What a lovely hotel. Perfectly situated right in the center of the hustle and bustle, but tucked down a quiet alley way. Minutes walk from all the sites, cafes, and restaurants. Service was lovely, the room and bed were clean and comfortable.
us2 night trip
Exceptional 10.0
Great all round!
Great location! Great service! The terrace bar is a great relaxing spot on a canal to watch the gondolas go by.
James, gb1 night trip
Exceptional 10.0
2nd annual visit
Will return again, awesome location, service, animations, and amenities !
Charles, us5 night romance trip

Hotel Dona Palace

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