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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
Hotel with spa, near Principality Stadium

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Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Lounge
Breakfast and dinner served
Indoor pool
Bar (on property)
Located in the heart of Cardiff, Mercure Cardiff Holland House Hotel & Spa offers an upscale retreat with a spa, indoor pool, and gym. Relax at the bar or indulge in delicious meals at Urban Bar & Kitchen. With helpful staff and free WiFi, this hotel is a haven for those seeking comfort and convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • Conference centre

For families (6)

  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Television
  • Daily housekeeping
The current price is €92
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Separate bath and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Breakfast, lunch and dinner served

Novotel Cardiff Centre

  • Pool
  • Spa
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  • Pet-friendly
8.0 out of 10, Very good, 1,000 reviews
The price is €88
includes taxes & fees
9 Mar - 10 Mar
Novotel Cardiff Centre
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About the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD

What's nearby

  • St. David's - 8 min walk
  • Cardiff International Arena - 11 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 17 min walk

Getting around

  • Cardiff International Airport (CWL) - 30 min drive
  • Bristol International Airport (BRS) - 75 min drive
  • Cardiff Queen Street Station - 5 min walk
  • Cathays Station - 14 min walk
  • Cardiff Central Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪200 Degrees Coffee Shop - ‬5 min walk
  • ‪Heavenly Desserts - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Mercure Cardiff Holland House Hotel & Spa puts you in a great location, within a 15-minute walk of Principality Stadium and Cardiff Castle. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Urban Bar & Kitchen serves breakfast and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

English, French, Hungarian, Polish, Spanish

At a glance

DONE

Hotel size

    • 172 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 21.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 81
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 21.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM
  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Mercure Cardiff Holland House Hotel
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?

Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Cardiff Holland House Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.

Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?

Yes, dogs are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Cardiff Holland House Hotel & Spa?

Yes. Self-parking costs GBP 21.00 per day.

What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at Mercure Cardiff Holland House Hotel & Spa?

No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.

What is there to do at Mercure Cardiff Holland House Hotel & Spa and nearby?

Have fun with activities such as hiking, mountain climbing and sailing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Cardiff Holland House Hotel & Spa also has a sauna and a steam room.

Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?

Yes, there's an on-site restaurant, Urban Bar & Kitchen.

Does Mercure Cardiff Holland House Hotel & Spa have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Mercure Cardiff Holland House Hotel & Spa like?

Mercure Cardiff Holland House Hotel & Spa is in Cardiff City Centre, a short 5-minute walk from Cardiff Queen Street Station and 14 minutes' walk from Principality Stadium. Our travellers say that the local area is very central.

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Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A nice hotel in Cardiff
Dry nice room but the bathroom needs fixing
Jwamer, 1-night trip

10/10 Exceptional

A yes from us!
Amazing stay again at the Mecure. Very busy but didn’t make any difference! We’ve been here a few times now. The amazing staff and the spa is defo a place to relax and enjoy whilst at the hotel.
Sarah, 1-night trip

10/10 Exceptional

Very nice hotel
Very nice
Johanna, 3-night trip

10/10 Exceptional

Always good!!
Always a good stay, great service and hotel
kristian, 1-night trip

10/10 Exceptional

Quality
Great hotel, awesome location, and amazing room - very good value for money
Richard, 1-night trip

10/10 Exceptional

Very good value for money for the location
Sarah, 2-night trip

10/10 Exceptional

Very good location and close to many facilities
Mark, 2-night trip

10/10 Exceptional

A wonderful hotel with friendly and professional staff and great facilities including the pool and spa. Our room was excellent.
stuart, 1-night trip

8/10 Very good

Good stay
Had a good time, nice room, comfy bed, good breakfast but a shame the bar closed to residents but the parties in the conference rooms were still going!
Charlotte, 1-night trip

8/10 Very good

Lovely place to stay, wasn’t happy with paying £10 each to use the swimming pool when we had already paid to stay the night. Otherwise the stay was lovely.
1-night trip

10/10 Exceptional

Excellent hotel and will return again
Michelle, 2-night trip

8/10 Very good

Nice hotel
Nice stay lovely room just found the beds a bit u comfortable too springy. But other than that all good great welcome and friendly staff.
Stephanie, 1-night trip

10/10 Exceptional

very comfortable nice big rooms
tasha, 2-night trip

10/10 Exceptional

Very spacious room at only £90 a night. Comfy beds, nice bathroom, spa facilities are wonderful!
Chelsea, 1-night trip

6/10 Good

Not a hotel I would choose to stay in.
Parking was a nightmare! The hotel car park was full and trying to find another car park was not easy. Paying at the NCP car park was a pain. I had to download the app and it would not let me register my card. It took me an hour and a half to park my car. I also had to queue at Reception as there was only one receptionist at my he desk. We came to a Tennis Presentation function. The food served was very mediocre. Also, the bar on the First Floor closed at 11pm!
Michael, 1-night trip

8/10 Very good

Overall very good, all very clean and tidy. And very well presented. Just a pity you have to pay for parking.
Mark, 2-night trip

10/10 Exceptional

Great stay.
My friend and I booked a break for her birthday. The staff were very welcoming and helpful throughout. We had one evening meal and two breakfasts. Delicious food. Great selection at breakfast. We had a problem with the tv and it was dealt with immediately.
Elizabeth, 2-night trip

8/10 Very good

The room and beds were very comfortable. The service in the restaurant and bar were incredibly slow which ruined the overall experience. Otherwise it was ok.
Brett, 1-night trip

10/10 Exceptional

Very friendly staff, spacious rooms, great facilities!
Rebecca, 1-night trip

10/10 Exceptional

Love everything from staff to the room. I will be returing back.
Kasanita, 1-night trip

6/10 Good

Bed uncomfortable. Zipped together and at different heights. Cupboards tired and broken. Carpet and windows dirty. Gym showers covered in hair. Pool / spa loud and dirty
Alex, 3-night trip

8/10 Very good

Lovely place, good prices. Bar service was very slow. But the staff were nice. Room was clean simple and comfortable.
Dan, 1-night trip

10/10 Exceptional

Great pool and spa.
Great spa and pool area. Doorman very helpful!
Darlene, 2-night trip

10/10 Exceptional

Really lovely stay. Received an upgraded room, it was huge with complimentary treats. Be mindful if you have stayed here before that the spa is chargeable at £10 per person per day. Staff were lovely especially the lady at check-in. We have stayed here 10 times or more and always good. Spa was busy but it's half term.
Jenne, 2-night trip

8/10 Very good

It’s ok.
asha, 2-night trip