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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Mountain resort in La Palmeria with spa and outdoor pool

Choose dates to view prices

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Master Suite
Indoor spa tub
Breakfast, lunch, dinner served; garden views
Outdoor pool
Perched in the mountains, Hotel El Tucano Resort & Thermal Spa offers a serene escape. Soak up the sun on the lazy river or indulge in hydrotherapy and massage treatments at The Spa. With free WiFi, mini golf, and al fresco dining at La Foresta restaurant, this resort has left a lasting impression on guests who praise its helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable/satellite channels
Wardrobe
In-room safe
  • Sleeps 3
  • 2 Queen Beds and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable/satellite channels
Wardrobe
In-room safe
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Triple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room

7.0 out of 10
Good
(4 reviews)

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable/satellite channels
Wardrobe
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 4 min drive - 2.1 km
  • Aguas Zarcas Church - 10 min drive - 8.5 km
  • Quesada City Park - 10 min drive - 8.8 km
  • Aquas Zarcas Square - 10 min drive - 8.5 km
  • Camara de Ganaderos de San Carlos - 31 min drive - 27.5 km

Getting around

  • La Fortuna (FON-Arenal) - 54 min drive
  • San José (SJO-Juan Santamaría Intl.) - 145 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

When visiting La Palmeria, Hotel El Tucano Resort & Thermal Spa is a great choice to consider. You can visit the spa to indulge in massages, body wraps or aromatherapy, and La Foresta serves breakfast, lunch and dinner. Other highlights include an outdoor pool, a lazy river and a poolside bar. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 87 units
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Mini golf
  • Lazy river
  • Children's menu

What to do

  • Tennis
  • Mini golf
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Hot springs nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Lazy river
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. The spa is open selected days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

La Foresta – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel El Tucano Resort Thermal Spa Aguas Zarcas
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
El Tucano Thermal Spa La Palmeria
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Resort And Thermal Spa
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa offer free cancellation for a full refund?

Yes, Hotel El Tucano Resort & Thermal Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel El Tucano Resort & Thermal Spa?

Yes, there's an outdoor pool.

Are pets allowed at Hotel El Tucano Resort & Thermal Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel El Tucano Resort & Thermal Spa?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel El Tucano Resort & Thermal Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel El Tucano Resort & Thermal Spa and nearby?

Practise your swing on the tennis courts. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel El Tucano Resort & Thermal Spa also has a lazy river, a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Hotel El Tucano Resort & Thermal Spa?

Yes, La Foresta offers al fresco dining and garden views.

What's the area around Hotel El Tucano Resort & Thermal Spa like?

Hotel El Tucano Resort & Thermal Spa is located a short 18-minute walk from Juan Castro Blanco National Park.

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Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Air conditioning
Restaurant
Food
Breakfast
Nature
Shower
Location
Spring

Reviews

10/10

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
3-night trip

10/10

Great place to stay.
1-night trip

10/10

Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.
2-night trip

4/10

Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
1-night trip

2/10

Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
3-night trip

8/10

The river and pools was the best part.
2-night trip

8/10

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
3-night trip

8/10

Great breakfast included!
1-night trip

10/10

The local food was excellent
2-night trip

4/10

No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
1-night trip

10/10

Very large spacious rooms...Excellent customer service
4-night trip

10/10

Great pools and sauna
1-night trip

10/10

Nice hotel
1-night trip

10/10

Great for elders
2-night trip

8/10

The nature arrond the place.
4-night trip

6/10

Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
1-night trip

10/10

Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
2-night trip

8/10

Nice and relaxing

8/10

They are at is beautiful, but some areas need attention. It needs some TLC
1-night trip

4/10

The grounds are great, but the rooms are trash.
6-night trip

10/10

Loved the property and staff, need to work on facilities since looked

8/10

Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.

6/10

The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
8-night trip

10/10

Excellent overall! Quiet in the off season, which we enjoyed. Loved swimming in the river. Breakfast on the patio was lovely with blue morpho's flying by and a lizard sighting.
2-night trip

8/10

You need a stronger internet signal, and we had trouble accessing the TV.
3-night trip