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Crowne Plaza Düsseldorf-Neuss by IHG

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention centre, near St. Quirinus Neuss

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Photo gallery for Crowne Plaza Düsseldorf-Neuss by IHG

Hypo-allergenic bedding, in-room safe, laptop workspace
Point of interest
Point of interest
Indoor pool
Point of interest
At Crowne Plaza Düsseldorf-Neuss, an IHG Hotel, unwind in the garden or on the scenic terrace. With a rejuvenating spa treatment and indoor pool nearby, you can truly relax. Previous guests rave about this upscale eco-certified hotel's first-rate property condition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Pool
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Self parking
  • Bar/lounge
  • Room service
  • Conference centre
  • 14 meeting rooms
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €59
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.2 out of 10, Very good, (573)
The price is €69
includes taxes & fees
22 Feb - 23 Feb
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About the area

Map
Rheinallee 1, Neuss, NW, 41460

What's nearby

  • Medienhafen - 9 min drive
  • Konigsallee - 10 min drive
  • Rhine Promenade - 11 min drive
  • Mitsubishi Electric Hall - 13 min drive
  • Messe Düsseldorf - 14 min drive

Getting around

  • Düsseldorf Intl. Airport (DUS) - 27 min drive
  • Cologne - Bonn Airport (CGN) - 50 min drive
  • Neuss Central Station - 6 min drive
  • Neuss Holzheim Station - 9 min drive
  • IKEA Kaarst Station - 9 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Neuss Rheinparkcenter S-Bahn - 10 min walk
  • Langemarckstraße Tram Stop - 15 min walk

Restaurants

  • ‪Hammer Blick - ‬8 min drive
  • ‪My Lan - ‬4 min drive
  • ‪Cafe Süd - ‬6 min drive
  • ‪Bao Anh Deluxe - ‬9 min walk
  • ‪Eiscafé Gelati - ‬8 min walk

About this property

Crowne Plaza Düsseldorf-Neuss by IHG

When you stay at Crowne Plaza Düsseldorf-Neuss by IHG, you'll be within a 15-minute drive of Konigsallee and Rhine Promenade. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge, a 24-hour fitness centre and a sauna are other highlights. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Rheinpark-Center Süd Tram Stop is 9 minutes and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 246 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 24 per night; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • 24-hours off-site parking within 164 ft (EUR 17 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 14 meeting rooms
  • Computer station
  • Conference centre (43056 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

RIVERSIDE Bar&Restaurant – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21.50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 40.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self-parking costs EUR 24 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking is available nearby and costs EUR 17 per day (164 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissôtel Düsseldorf / Neuss
Crowne Plaza Düsseldorf Neuss
Crowne Plaza Düsseldorf-Neuss by IHG Hotel
Crowne Plaza Düsseldorf-Neuss by IHG Neuss
Crowne Plaza Düsseldorf Neuss an IHG Hotel
"Crowne Plaza Düsseldorf Neuss an IHG Hotel"
Crowne Plaza Düsseldorf-Neuss by IHG Hotel Neuss

Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Düsseldorf-Neuss by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Düsseldorf-Neuss by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Crowne Plaza Düsseldorf-Neuss by IHG?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Düsseldorf-Neuss by IHG?

Yes. Self-parking costs EUR 24 per night. Parking spaces may be limited. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Crowne Plaza Düsseldorf-Neuss by IHG and nearby?

Crowne Plaza Düsseldorf-Neuss by IHG has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.

Does Crowne Plaza Düsseldorf-Neuss by IHG have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Crowne Plaza Düsseldorf-Neuss by IHG like?

Crowne Plaza Düsseldorf-Neuss by IHG is located by the river, a short 9-minute walk from Rheinpark-Center Süd Tram Stop and 5 minutes' walk from Rhine.

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Crowne Plaza Düsseldorf-Neuss by IHG Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice stay
Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Ilse, 1-night trip

6/10 Good

wrong pictures (dining) there are no restaurants
nice and clean hotel. the room was nice but cold. there are pictures on Hotel .com. of there a restaurants . with you can sit at the bar and for the use and pizza?? it's not cozy right .. I'm disappointed…🌟
Kim, 1-night trip

10/10 Exceptional

The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Kieran, 2-night trip

10/10 Exceptional

Fantastic service with excellent facilities, big plus for the pool
David, 2-night trip

8/10 Very good

Nice people, good and clean rooms, good breakfast
J., 1-night trip

2/10 Poor

The checkin was a nightmare.
Hector, 1-night trip

10/10 Exceptional

Lovely stay during our time at the Euros!
The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Alex, 5-night trip

10/10 Exceptional

Excellent staff, secured parking, nice breakfast, Really enjoyed stay Thank you
preet, 1-night trip

10/10 Exceptional

Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Eliscia, 1-night trip

8/10 Very good

Fitnes, Sauna and the pool were really clean and amazing
kiarash, 1-night trip

10/10 Exceptional

Hotel is so good.
SAMET, 4-night trip

10/10 Exceptional

All great and would come back in the future. We had a car and that helped a lot.
Isaac, 3-night trip

2/10 Poor

They took money from my account twice. I'm trying to get it back.
Mehmet, 1-night trip

8/10 Very good

Good location by the River
Nice location by the River. Restaurant staff were very good……as were any staff we interacted with. Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Amanda, 3-night trip

2/10 Poor

Not Happy
Muamar, 1-night trip

10/10 Exceptional

Family trip
Checking in was very quick. The room was very spacious and clean. The area is very quiet.
Helene, 1-night trip

10/10 Exceptional

excellent cleanliness
SHINYA, 4-night trip

10/10 Exceptional

Best ever
Roger, 1-night trip

10/10 Exceptional

We had an amazing weekend trip. I need to say, restaurant manager gave us free coffee, even thou we didn’t pay extra for breakfast, and also he brought us some sweets to have with coffee, all free of charge! Such a nice gesture that made our stay even better :)
Saska, 2-night trip

10/10 Exceptional

Keep the good job!
Geoffrey, 1-night trip

8/10 Very good

Loved the location and most of the staff were very helpful and professional. Some staff just came across slightly standoffish but professional just not very helpful.
Charles, 2-night trip

10/10 Exceptional

Duper
Fioralba, 2-night trip

8/10 Very good

Okay
Steffen, 1-night trip

8/10 Very good

Good
Givi, 4-night trip

6/10 Good

Elevators down, hotel full
Really nice stay but the hotel was full and 2 out of 3 elevators were broken. Really?
James, 6-night trip