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Palace Hotel Tokyo

5.0 star property
Luxury hotel with spa, near Imperial Palace East Gardens

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Photo gallery for Palace Hotel Tokyo

Executive lounge
Couples treatment room(s), sauna, hot tub, body treatments
Banquet hall
Lobby
Chapel
Surrounded by Tokyo's Imperial Palace East Gardens, Palace Hotel Tokyo is a serene retreat. Take advantage of shopping on site, indulge in French cuisine at ESTERRE or unwind with yoga classes and massage treatment rooms. With free WiFi and multilingual staff, guests appreciate the helpful service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Terrace
The current price is €646
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Chiyoda Suite Room

Chiyoda Suite Room

Chiyoda Suite Room

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room

Garden Suite Room

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room

Executive Suite Room

Executive Suite Room

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite King

Premier Suite King

Premier Suite King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 90.1 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite Twin

Premier Suite Twin

Premier Suite Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite Twin

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Living area

Park Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room with Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Chiyoda Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite King

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Palace Suite

Bathroom

Palace Suite

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Imperial Hotel, Tokyo

  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 1,004 reviews
The price is €451
includes taxes & fees
24 Feb - 25 Feb
Imperial Hotel, Tokyo
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About the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Imperial Palace East Gardens - 1 min walk
  • Tokyo International Forum - 14 min walk
  • Tokyo Imperial Palace - 17 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Tokyo (HND-Haneda) - 31 min drive
  • Tokyo Station - 8 min walk
  • Kanda Station - 19 min walk
  • Yurakucho Station - 19 min walk
  • Otemachi Station - 7 min walk
  • Nijubashimae (Marunouchi) Station - 8 min walk
  • Takebashi Station - 11 min walk

Restaurants

  • ‪カレーショップC&C 大手町メトロピア店 - ‬4 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪The Palace Lounge - ‬1 min walk
  • ‪はせがわ酒店 パレスホテル東京店 - ‬2 min walk
  • ‪もうやんカレー 大手町 - ‬2 min walk

About this property

Palace Hotel Tokyo

When you stay at Palace Hotel Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Nippon Budokan. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is 7 minutes and Nijubashimae (Marunouchi) Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 284 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 3300 per night; includes in/out privileges)
    • On-site valet parking (JPY 4300 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Egyptian cotton sheets
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner.
GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 6072 per person

Children & extra beds

  • Rollaway beds are available for JPY 10000.0 per night

Parking

  • Self-parking costs JPY 3300 per night with in/out privileges
  • Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palace Hotel Tokyo
Palace Tokyo
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self-parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

On-site recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 7-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Good

Marco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed everything about the stay: The fitness center and the spa are of top quality and very clean. The breakfast buffet has a variety of food and beverage options. Most importantly, the service was exceptional throughout our stay. We would recommend the Palace Hotel to our friends.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome and impressive experience
Impressive experience. The room has more than everything than we need. Very generous in providing tea/coffee/water and all the toilettes. Staff communicated with each other very well and follow up on our request. The best hotel experience I ever have.
Grace, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaunn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomohiro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Worth every penny
Shaunn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I am sold on the Palace especially the balcony rooms
deWayne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jaye, 3-night trip
Verified Expedia guest review

10/10 Exceptional

service excellent... restaurents very good...
Ira, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great. This was our second visit and seven years. Excellent at both times.
Mark, 3-night trip
Verified Expedia guest review

10/10 Exceptional

First rate. Comfortable room. Impeccable service. Good value for the money. Metro station access from within the hotel. Would stay again.
Jeffery, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay.
If you can afford it, do yourself a treat and stay here. Amazing!
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely location. Staff was exceptional.
Diane, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This is the best hotel I have ever stayed in, hands down. I have stayed in many. The amenities and service are second to none.
Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I don't write a lot of reviews but this stay was exceptional. Location is directly across the (busy) street from the Imperial Palace which is beautiful. Great place to walk around and the trees and the landscape is quite pretty. Form the moment you walk into the hotel you are greeted by friendly, helpful staff. Lobby is understated but large and open with a quiet energy. We had a balcony room which was incredible. Balcony looked East over a park area adjacent to the palace. Bed was huge! Much larger than a king. Automatic drapes on Balcony and bathroom. Very spacious room with great amenities. I would highly recommend this property. It's not cheap but its worth it. Good gym (with a view overlooking Imperial Palace) Some equipment was a bit odd but plenty to get in a good sweat. Breakfast was a pleasant surprise with eggs, bacon, toast, potatoes, fried fish, juices, cut fruit etc. Would definitely stay here again when I return. Worked with concierge to procure sumo tickets before our arrival which worked well. Dinner recommendations were sub par but that is the only negative to our stay.
Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elena, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Arrie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at the Palace Hotel, we had a good welcome. The location is great opposite the Palace Gardens and a 5 minute walk from the main station. The hotel and the station are connected underground saving having to walk through the sun which is really handy. Like lots of places there are lots of underground shops and restaurants. There is a coffee shop nearby but its quiet as a lot of the local area is the palace and parks/gardens. The coffee shop has a nice garden too. We ate breakfast and one dinner at the hotel. The Japanese breakfast was really interesting and not something we had tried before. Staff were really helpful with our dietary requirements, going out of their way to help us. The rooms were a good size and the balconies were great with a lovely view of the city and gardens. I particularly liked the view at night with the city lights.
Afshan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lucian, 3-night trip
Verified Expedia guest review

8/10 Very good

Great location, great facilities and excellent breakfast - even though it wasn’t club level. But have to pay extra to use the spa and a bit disappointed there was only one sink.
Yin, 4-night trip
Verified Expedia guest review