6/10 Good
30 August 2024
5 star view and room but with 1 star service and management.
The view and room itself in this hotel is incredible and would be a 5 star place to stay. Unfortunately it’s really let down by the way it’s managed and the service.
The service is really average and for the price your paying it’s not good enough. For example you don’t even get tea and coffee with the average breakfast they provide, they try and charge you extra.
There is also a big issue with bugs and ants, completely understand the hotel is in the forest so outside will have bugs but they could have some repellent at the room entrance to stop so many animals getting in.
All in all with some improvements this could be an amazing hotel but currently for the price you pay it isn’t worth it.
Karl
Karl, 3-night trip
Verified Hotels.com guest review