Prime Plaza Hotel Sanur - Bali - CHSE Certified

Photo gallery for Prime Plaza Hotel Sanur - Bali - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Prime Plaza Hotel Sanur - Bali - CHSE Certified

VIP Access

Prime Plaza Hotel Sanur - Bali - CHSE Certified

4.0 star property
4-star resort with 1 outdoor pools, connected to the convention centre, near Sanur Beach

8.2/10 Very good

357 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Sanur Beach - 38 min walk
  • Waterbom Bali - 32 min drive
  • Beachwalk Shopping Center - 37 min drive
  • Bali Bombing Memorial - 35 min drive
  • Kuta Beach - 36 min drive
  • Legian Beach - 35 min drive
  • Double Six Beach - 38 min drive
  • Jimbaran Beach - 30 min drive
  • Seminyak Beach - 41 min drive
  • Eat Street - 35 min drive
  • Ubud Monkey Forest - 52 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 28 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

About this property

Prime Plaza Hotel Sanur - Bali - CHSE Certified

4-star family-friendly resort connected to the convention centre
You can look forward to next to a golf course, a round-trip airport shuttle and a poolside bar at Prime Plaza Hotel Sanur - Bali - CHSE Certified. For some rest and relaxation, visit the sauna or the steam room. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A free area shuttle, an outdoor tennis court and wedding services
  • Smoke-free property, free newspapers and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Prime Plaza Hotel Sanur - Bali - CHSE Certified boast thoughtful touches, such as 24-hour room service and laptop-compatible safes, as well as amenities, such as complimentary wireless Internet access and soundproofing.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 329 units
  • Arranged over 4 floors


  • Check-in time from 2 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Babysitting*
  • Supervised childcare*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle on request (available 24 hours a day)*


  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Beach nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site


  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 400000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sanur Paradise Plaza Hotel
Paradise Plaza Hotel
Sanur Paradise Plaza
Paradise Plaza
Sanur Paradise Plaza Hotel Bali
Prime Plaza Hotel Sanur Bali Denpasar
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Prime Plaza Hotel Sanur Bali
Prime Plaza Hotel Sanur Bali CHSE Certified
Prime Plaza Hotel Sanur - Bali - CHSE Certified Resort
Prime Plaza Hotel Sanur - Bali - CHSE Certified Denpasar
Prime Plaza Hotel Sanur - Bali - CHSE Certified Resort Denpasar

Frequently asked questions

Does Prime Plaza Hotel Sanur - Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Prime Plaza Hotel Sanur - Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Prime Plaza Hotel Sanur - Bali - CHSE Certified?
As of 20 August 2022, prices found for a 1-night stay for 2 adults at Prime Plaza Hotel Sanur - Bali - CHSE Certified on 30 August 2022 start from €48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Prime Plaza Hotel Sanur - Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Prime Plaza Hotel Sanur - Bali - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Prime Plaza Hotel Sanur - Bali - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Prime Plaza Hotel Sanur - Bali - CHSE Certified?
Yes, there's free self parking.
Is an airport shuttle service offered by Prime Plaza Hotel Sanur - Bali - CHSE Certified?
Yes, an airport shuttle is available. The charge is USD 24 per vehicle one-way.
What are the check-in and check-out times at Prime Plaza Hotel Sanur - Bali - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Prime Plaza Hotel Sanur - Bali - CHSE Certified and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Prime Plaza Hotel Sanur - Bali - CHSE Certified also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Prime Plaza Hotel Sanur - Bali - CHSE Certified?
Yes, there are 2 on-site restaurants. Nearby restaurants include Warung Mak Beng (4-min walk), Warung Sunrise (6-min walk) and Pizza Hut (13-min walk).
What's the area around Prime Plaza Hotel Sanur - Bali - CHSE Certified like?
Prime Plaza Hotel Sanur - Bali - CHSE Certified is a short 6-minute walk from Matahari Terbit Beach and 14 minutes' walk from Bali Beach Golf Course. Travellers say that this resort is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

A Good Budget Stay
This hotel is nice for a budget, the food is decent enough especially the breakfast,the gym is great old equipment but has everything needed and the gym staff are very helpful. Its location is perfect for Sanur beach and the pool hotel is nice. I would stay here again for a short stay only.
2-night trip
Verified guest review

8/10 Very good

Nice start near port for Nusa Penida
Nice start with comfortable rooms and helpful friendly staff. Very convenient for early morning Nusa Penida only 10mins stroll to Port
Yong, 1-night trip with friends
Verified guest review

10/10 Exceptional

Nice relaxing property
Jason Frederick, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Alex, 3-night trip
Verified guest review

6/10 Good

Pool was nice and the staff was great except the Aussie Manager
Derek, 18-night romance trip
Verified Expedia guest review

10/10 Exceptional

All the staff was very friendly and welcoming! A few even took the time to chat and made an effort to remember my name and would greet me with my first name. The pool was great ! At the right time of day it had great sun exposure. I thought the food was prepared very well in both restaurants. Overall would recommend, as well as book again with Prime 👌
9-night trip
Verified Expedia guest review

2/10 Poor

The property is in great need of maintenance, the rooms are dated and worn out. There’s roaches and ants living in the open spaces around the bathroom door frame. The bathroom had a horrible stinky smell. The pool was dirty from all the trees. They had multiple events throughout our stay so there was random people around the lobby area. The breakfast was so bland. Very limited options. Over cooked. Not fresh baked goods and pastries. Oily foods.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Pool good. Rooms & bathrooms need a cosmetic upgrade. Food choice at breakfast needs to be a bit more varied. Needs a bigger bar area by the pool. Overall, good hotel, good location, helpful & friendly staff. Rooms clean, just need updating.
8-night family trip
Verified Expedia guest review

8/10 Very good

The hotel and staff were amazing! Location was good and the free shuttles to the shopping centre and beach were a huge bonus. My only comment would be that the pool didn’t really have an area that was big enough to actually swim. It was beautiful but just lacked swimming space.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff where extremely helpful & friendly. Excellent hotel for adults looking to relax but not much for kids to do.
8-night family trip
Verified Lastminute guest review