InterContinental Sanctuary Cove Resort, an IHG Hotel

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On the beach
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers

Overview of InterContinental Sanctuary Cove Resort, an IHG Hotel

InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property
Sanctuary Cove beachfront hotel with 2 restaurants, pool bar

8.8/10 Fabulous

997 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Manor Circle, Hope Island, QLD, 4212
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 5 outdoor tennis courts
  • Health club
  • Valet parking
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (surcharge)
  • Microwave
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Sanctuary Cove
  • Warner Bros. Movie World - 15 min drive
  • Dreamworld - 15 min drive
  • Wet'n'Wild Gold Coast - 22 min drive
  • Surfers Paradise Beach - 32 min drive
  • Slingshot - 33 min drive
  • Cavill Avenue - 35 min drive
  • SkyPoint Observation Deck - 36 min drive
  • Thunderbird Park - 45 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 49 min drive
  • Helensvale Station - 17 min drive
  • Gold Coast City Coomera Station - 18 min drive
  • Pimpana Ormeau Station - 22 min drive

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

5-star luxury hotel in the heart of Sanctuary Cove
Consider a stay at InterContinental Sanctuary Cove Resort, an IHG Hotel and take advantage of 18 holes of golf, a marina and a poolside bar. For some rest and relaxation, visit the hot tub. Enjoy international cuisine, garden views, and brunch at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks such as:
  • 2 outdoor pools with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), bike hire and 5 outdoor tennis courts
  • Tour/ticket information, ATM/banking services and a computer station
  • Guest reviews say good things about the beach locale, pool and helpful staff
Room features
All 251 rooms have comforts, such as 24-hour room service and furnished balconies, as well as thoughtful touches, such as Laptop workspace and climate-controlled air conditioning. Guest reviews say good things about the cleanliness, size rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with baths and free toiletries
  • 50-inch LED TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 251 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site valet parking (AUD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options
  • Free 24-hours off-site parking within 656 ft

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay free
  • Children's club (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Access to nearby outdoor pool
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Boat tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bike hire
  • Pool loungers

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Health club
  • 18 holes of golf
  • 2 outdoor pools
  • Marina
  • Hot tub
  • 5 outdoor tennis courts

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Thai
  • Turkish

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

The Fireplace – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Cove Cafe – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Full breakfast is offered for an extra charge of AUD 45 per person (approximately)
  • Late checkout can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 per cent
  • Microwaves are available for AUD 40.00 per stay

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AUD 75.0 per night
  • Children's club access is available for an extra charge

Parking

  • Valet parking costs AUD 15.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
InterContinental ctuary Cove
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove Resort an IHG Hotel
InterContinental Sanctuary Cove Resort, an IHG Hotel Hotel
InterContinental Sanctuary Cove Resort, an IHG Hotel Hope Island

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

ALAN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with excellent service
A phenomenal place to stay. Great location, really clean, awesome buffet breakfast, lots of restaurants and bars a short walk (or golf buggy ride) away, and the best service and staff I have seen in years - every single member of their staff was helpful, friendly, and approachable - honestly, I couldn’t have been happier!
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best place I have stayed in Gold Coast.
Fernando, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Dean A, 4-night trip
Verified Wotif guest review

8/10 Very good

Elegant at The Cove
It is a lovely property but the rooms are a bit tired
KATHRYN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly and courteous staff. Property, amenities and rooms are feeling and looking tired. Understand the world is a different place due to Covid however cost of hotel rooms very high compared to offered and expected Intercontinental standard. More a 3.5 star than 5.
Peter, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Manuel, 5-night trip
Verified Expedia guest review

8/10 Very good

We enjoyed 7 nighths at this property. Every single staff member was very polite and nice. The food experience at the bar could be improved since it gives a sensation of being fast food at fine prices. Since the hotel is far from most of the touristic parts of GC, the lack of transport is notorious, it took us more than45 minutes to get out of the hotel to have dinner at Santa Barbara, no taxis, no Ubers. The Kids activities (just some booked activities available) are not enough for bigger kids (8yo). It would be easy for the hotel to organise Fooball, volley, pool, beach activities or any other kind of recreation or competitions to keep them busy while parents could be expending time and money at the bar. Buggies hiring, not worth it at all. You can't take the kart beyond the marina which is next to the hotel (to which you can easily wlak in 3 mns) (You can't drive the buggie inside the hotel grounds). Apart from taht is a great hotel , nicel pools and we expend a great time.
Dimas, 7-night family trip
Verified Expedia guest review