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Hyatt Place New York/Chelsea

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Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished
Down duvets, pillow-top beds, in-room safe, individually furnished

Overview of Hyatt Place New York/Chelsea

Hyatt Place New York/Chelsea

3.0 star property
3-star hotel with restaurant, near Madison Square Garden

8.0/10 Very good

383 verified guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is €270
Price available on 18/12/2022
140 WEST 24TH STREET, New York, NY, 10011

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 5 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 13 min walk
  • Broadway - 19 min walk
  • Times Square - 19 min walk
  • Bryant Park - 20 min walk
  • New York University - 20 min walk
  • Washington Square Park - 21 min walk
  • Rockefeller Center - 25 min walk
  • Grand Central Terminal - 27 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York 23rd St. Station - 3 min walk
  • New York W 32nd St. Station - 10 min walk
  • Penn Station - 12 min walk
  • 23 St. Station (7th Av.) - 3 min walk
  • 28 St. Station (7th Av.) - 5 min walk
  • 23 St. Station (8th Av.) - 6 min walk


  • Variety Coffee Roasters - 2 min walk
  • Seven Grams Caffe - 3 min walk
  • Pongsri Thai - 3 min walk
  • Excellent Dumpling House - 3 min walk
  • Zagara - 3 min walk

About this property

Hyatt Place New York/Chelsea

Located 1.4 mi (2.3 km) from the airport, Hyatt Place New York/Chelsea offers a great location, putting you within a short 10-minute walk of Madison Square Garden and 5th Avenue. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Placery, which serves American cuisine and is open for dinner. Other features include a bar/lounge and a snack bar/deli. The property is only a short walk to public transportation: 23 St. Station (7th Av.) is 3 minutes and 28 St. Station (7th Av.) is 5 minutes.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 510 rooms
  • Arranged over 45 floors


  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)


  • Pets allowed (dogs only)*
  • Service animals welcome


  • Free WiFi in public areas


  • Covered on-site self-parking (USD 50 per day)
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre


  • 24-hour front desk
  • Dry cleaning/laundry services


  • 1 building/tower
  • Built in 2021
  • 24-hour fitness centre


  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchair-width doorways
  • Step-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free local calls
  • Electrical adapters/chargers


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations

Special features


The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per week
  • Pets are allowed for an extra charge of USD 75 per pet, per week


  • Covered self-parking costs USD 50 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea Hotel
Hyatt Place New York/Chelsea New York
Hyatt Place New York/Chelsea Hotel New York

Frequently asked questions

Does Hyatt Place New York/Chelsea offer free cancellation for a full refund?
Yes, Hyatt Place New York/Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place New York/Chelsea?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Hyatt Place New York/Chelsea on 18 December 2022 start from €270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place New York/Chelsea?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Place New York/Chelsea?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per week, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place New York/Chelsea?
Yes. Self-parking costs USD 50 per day.
What are the check-in and check-out times at Hyatt Place New York/Chelsea?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hyatt Place New York/Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hyatt Place New York/Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place New York/Chelsea?
Yes, The Placery offers American cuisine. Nearby restaurants include Tappo (3-min walk), Doughnut Plant (3-min walk) and Terri (3-min walk).
What's the area around Hyatt Place New York/Chelsea like?
Hyatt Place New York/Chelsea is in Manhattan, a short 9-minute drive from New York, NY (NYS-Skyports Seaplane Base) and 9 minutes' walk from Madison Square Garden.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Nice room Nice staff!
We had booked a King size and pullout bed for 4 nights. However we were put in a two full size beds for the first 2 night. Needless to say we were not happy. Thankfully the office manager and a really nice host (Dabriel) made sure to correct the issue as soon as they found out. We were moved to an upgrade from the type of room we had requested. Our last 2 days were memorable and made up for the previous ones.
Christine, 4-night family trip
Verified guest review

6/10 Good

4 nights NYC Trip
Hotel is in good location. Sirius elevator problem, need to wait 15-20 minutes in rush hours. Breakfast is good but the number of chairs & tables not enough. Very small rooms but in good condition and equipped.
SERKAN, 4-night family trip
Verified guest review

8/10 Very good

Very clean hotel. Low water pressure.
Hotel was very clean and in good location. Looks like it was remodeled recently. My only complaint is the low water pressure in the shower. Also the elevator doors close too quickly.
5-night family trip
Verified guest review

10/10 Exceptional

Chelsea affordable
We had a gorgeous view! The hotel staff greeted us every day. Very friendly. Very clean rooms, entry, elevators. Centrally located and quiet. I would definitely stay again
Jennifer, 4-night trip with friends
Verified guest review

6/10 Good

Very expensive for the room with poor view elevator’s crowded and not reliable
Peter, 2-night business trip
Verified guest review

4/10 Fair

The room is tiny and we had to be careful not to bump into the wall mounted TV. HVAC was noisy and cycled between too hot and too cold. Trash containers being moved in the wee hours woke us up. Very little room in the closet to hang clothes/jackets. No shelves or drawers for clothes. Bathroom is airline sized.
Norman, 1-night trip
Verified guest review

6/10 Good

No commitment on late checkout
Checked in at 11 pm and asked for a late checkout. Were given till 1 pm and the person checking us in declined to annotate it with a promise it will be honored. And, as we feared, the person on duty in the morning declined to honor it because there was no annotation. Had to cut short some work.
piyush, 1-night business trip
Verified guest review

8/10 Very good

Jeffrey S Saunders, 1-night trip
Verified guest review

8/10 Very good

Our room was lovely! Clean and comfortable! The bed was super comfy! Only downside was the elevator... it took a bit to get up and down.
1-night trip
Verified guest review

8/10 Very good

John, 4-night family trip
Verified guest review