Hotel Carlton on the Grand Canal

Not our first time and wont be our last. GOOD STAY !!!

Very convenient to the train station. Beautiful lobby, good breakfast and decent room. Bed was stiff, though, and bathrooms are in desperate need of an overhaul. Had a room overlooking the canal, which was lovely. Great service staff. We would stay here again.

Hotel location was convenient- easy to walk to from the rental car drop off site. Lobby and breakfast was nice. Triple room did not have a view and the room was not decorated (no pictures in the walls). Pillows were flat so I requested additional pillows which were much nicer. Hotel staff was friendly and helpful.

We had no coffee or tea making facilties in the room, no bathrobe or slippers. Our window also didn't close so we had to sleep in the cold all night. First time we have ever stopped in a four star hotel with theses defects.....

The staff Mr Leo was attended to us. He is very polite and very informative. He has alighted our trip in Venice. The room was awesome with Grand Canal view and great breakfast.

Poor service, long queue for breakfast No electric Kettle in room, Uncomfortable beds Extra small bathrooms

This is an old world hotel. No key card here...you get an actual key! The lobby area and bar are very charming. The room was fine but the mattresses could be updated! It's directly across the Grand Canal from the train station so very convenient for traveling and there are porters you can hire to take your luggage over the bridge to the hotel. We were there just one night but our experience was wonderful. There was no telltale sign of flood damage from November.

excellent view of the grand canal

Rooftop restaurant good food amazing view. Fantastic staff. Very helpful with information and helping with requests.

Hotel rooms are very run down with not much care given to cleanliness. Location was excellent but value for money was definitely not there.